These people are frauds! There is nothing luxury about their "chalets". They charged us $2,200 for…read more6 nights at the beginning of February. They promised luxury and delivered a dump. The whole house stunk, no heat unless we messed with the breaker box and the heating units were extremely loud. I felt I couldn't hear if the smoke alarm went off while running the nasty, dirty bedroom heating unit. Ice maker on fridge did not work, some outlets did not work, no garbage disposal, no grill tools, fireplace outside was filled with water and trash, no smart TV to log into apps, no curtains just cheap blinds, hazardous dining table that left us with bruises on our legs and knees, stink bugs throughout upstairs, dingy and stained wash clothes and towels, no comforters or quilts on any bed, only scratchy throws, extremely small rooms, photos online are very different than reality. Bare minimum or below standard of everything. We stayed at the Chestnut Chalet.

Whatever you do, do not use a credit or debit card here. They hold on to your card information…read morewithout disclosure. I went there two years ago for a "chakra cleansing " which was a complete joke! Recently my husband scheduled a massage for me and I cancelled due to work a conflict and offered to reschedule. They immediately ran my card that they had kept on file, without my permission, instead of allowing me to reschedule. I have been a long time customer of events at the spa and was shocked at how rude and unethical this business has become. I would never recommend this place to anyone unless you wish to be ripped off.

If you must visit this place, please do not use a credit/debit card. My husband scheduled a medical…read moremassage session for me. He called late one afternoon and they made the appointment for 9am the following morning. The only information provided to them was our insurance as our policy covers medical massage treatment. I was called into work the next morning and because their office was closed, I did the courteous thing of messaging them, telling them the situation, and offered to reschedule. Because we are locals and have frequented events at their center, talked many times with the owner, we assumed that they would do the ethical thing and allow me to reschedule. However, they ran a card that they had kept, without our permission from a spa visit two years ago, (which was quite frankly subpar but wanted to give them another shot) in the amount of $125. When we called to dispute it, the person deferred to someone else who sent me a message stating that I didn't cancel within 24 hours and they were not refunding my money...although the span of time between the appointment being made and the actual appointment was far less than 24 hours. I am highly alarmed that they kept my card number without my permission; especially considering that two years had lapsed since I had last used the spa. So, if you must use their services, please do not give them your card. I don't even trust that they could keep my insurance information protected.

I arrived late in the evening so it was rather dark. There was no one there, even though the doors…read moreto the spa were wide open, so I called the phone number on the door. She asked me my name then gave me a code to open the cabin of which I had rented on the WV State Park Website. Believing everything is OK, I carried on with my plans. The sites of the WV mountains are spectacular. Feeling the coolness of the breeze, the joy upon my dog's face, and the friendliness of everyone around I felt relaxed and assured that my trip to the mountains would restore the emptiness I felt inside. The late afternoon of my second day I was informed that the spa attendant could not find my information on the computer. After chatting with her she realized that I had made reservations at another facility. At this point I could not cancel my non-refundable previous reservations. I also had to move to a different cabin for the one I was staying in was rented to someone else. Any way due to her lack of management I ended up paying for both places. She gave me one night free..... the trip that should have cost me $400 cost me over $1000.

Having struggled with skin problems my whole life, it was wonderful when Amy opened Azulyn Day Spa…read more She is a licensed aesthetician and makes sure each client gets a facial based on individual needs. Whether you want a facial, massage, fabulous pedicure or manicure, your experience will be private & definitely relaxing.

Heather was absolutely amazing! she's very educated and explains the benefits of getting regular…read moremassages for a better lifestyle or health. the atmosphere and vibes was so cozy and comforting. she's great to have a conversation with, very sweet and down to earth. she done a fantastic job working out my concerned areas, i left feeling like a new person! i 100% recommend booking an appointment!

My wife and I booked a couples massage with Heather and Thom for our anniversary. We were both very…read morepleased with the atmosphere and professionalism of both Heather and Thom. We were treated with the utmost respect and the massages were exactly what we anticipated. We were relaxed and tension free for weeks following! We will definitely return when in the area again and I would highly recommend for any couple looking for something special to do together!

We had a lovely lunch at the cafe before our Halo therapy session. Try the blackberry hibiscus tea!…read moreThe server swore that it wasn't loaded with sugar. I hope that was true....it was too good to have very little sugar. Next we did a halotherapy session. It was a large cave, blankets were laid out in advance and it was truly relaxing. We also did the ion foot detox treatment and I wish I were close enough to do that regularly. It was a charming venue, the value for the lunch and services was excellent, and it was well worth the trip!

We really enjoyed the experience at the Salt Cave yesterday! I've been in other salt rooms for…read morespas, but this one was the best. You get 45 minutes for $20 and the experience is relaxing in a lounge chair in dim light with stars and chill music. I fell asleep. When we left, we had salt between fingers and toes, exactly like going to the beach. One friend who goes often says it helps with her asthma. 10/10 would go again.

Great place for a hair cut or anything pertaining to hair.. tanning booths.. very nice owner an her…read moreother hair stylists are nice also. Great atmosphere.

A year ago, one of your stylists did my perm, so I decided to get it done there again, even though…read morethe stylist was no longer there and another stylist was assigned to me. Today I was refused service 6/19/24 at 4:30pm, even though I waited days for the appointment, explained my situation by phone and the stylist let me sit past my appointment time before she even brought me back. I was shocked that she was so nasty to me before I could hardly get a word out. She claimed that the perm wouldn't take, but my hair was in the exact same condition last year when the other stylist successfully permed my hair. In fact, I have been getting perms for decades with varying degrees of organic henna remaining in my hair, and never had a problem. She was so loud and obnoxious, that everyone in the salon was watching. I had no choice but to leave, since no one would help me, and the humiliation was so great that I was in tears to be put on display like that! I felt like I committed a crime!

Michelle is an experienced bodywork. I'm so glad she has relocated to Hinton, and opened a practice…read morehere. I went for a 60 minute massage and asked for deep tissue. She did a great job, checking in with me regularly as she worked. Her practice is clean and calm and she definitely knows what she is doing. Highly recommend!

From the owner: I have been a Licensed Massage Therapist in WV for over 10 years. read more

This is my absolute favorite discovery! Kacy and her staff are extremely knowledgeable. Every visit…read moreshe takes the time to review my medical needs and concerns. She takes me seriously and I never feel rushed. On Point provides a welcoming environment with understanding providers. I can tell a difference in my overall stress and pain. I cannot thank them enough for their amazing work! Love this place!!

They try hard and care very much at On Point. I will say the…read morehalf dead plants everywhere is odd and my therapist sits down the whole time and talks the entire time. She cares a lot and wants to do a great job but she doesn't work both sides evenly and kind of just glides across the trigger points popping them around instead of getting them to release with consistent intentional skilled pressure also random hard pushing on my shoulder blades for no apparent reason. I get the impression she was trained poorly. She has a tremendous amount of health issues and openly shares them and makes me feel really sad for her (not the best for trying to relax and heal). I really like her and appreciate how hard she tries but if my insurance wasn't paying I wouldn't go back if I was paying out of pocket because it feels like a teaching environment not a professional therapeutic team. I wish them the best and am sharing this in hopes they can improve with 1. Better boundaries no more TMI conversations during h treatment (understand silence is always best) 2. If you can't stand maybe tell patients in advance so they can opt out and request a therapist that can stand. 3. Improve the smell in the rooms (very stuffy and attic type smell) 4. If the plants aren't vibrant and healthy get them out of the lobby. Sick plants are a real turn off 5. Offer spa head bands they help put people on the zone and give a legitimate feel to the business 6. Set treatment standards: example -my therapist asks me to move my arm when she should move but can't because she's sitting, also have a standard in the rooms smells are inconsistent and often times I can't wash my hands in the room because there was cutting supplies all over the sink. And if you're gonna rub someone's arms finish and do the hands as well (briefly) to complete that quadrant of the body and have structure to the treatment don't just jump around spot to spot randomly with no cohesion or perceivable method.

Southlake Spa offers so much! Salt & Sound sessions,…read morefacials, massages, a wonderful salt therapy room. I absolutely love this gem! They even have a lavender field!!!

I've been a regular for their massages for the past couple years and am providing an updated…read morereview. Angie is great for relaxation. Tracy offers prenatal massages. Emilee is the newest to join and offers a great sports massage!! It's about $80 per an hour. The ladies also take tip via Venmo, which makes it easier. I also had the pleasure of joining their Saturday morning yoga class with Becky in the barn. $12 for 1 hour. The barn easily accommodates a large group and a nice breeze and fans in each corner made the morning yoga session just perfect. They have yoga mats, blocks, and knee pads available for use. I also joined the late morning sound bath session with Carrie. $35 for 1 hour. The hour went by so quick. It was so relaxing and calming. Carrie utilizes a variety of bowls and instruments to general sound and vibrations over and around us in a guided relaxation session. They have yoga mats and pillows available for use. Between the yoga and sound bath, Lori brought out light refreshments to include ice tea, blueberry cucumber water, gluten free honey bars, lavender and earl grey shortbread cookies, and a melon blueberry salad. Perfect for a quick snack in between sessions. The Barn is adjacent to the Spa and located at 112 Cedar Ridge Rd.