Rikki's Furniture Gallery has the best customer service I've EVER experienced! I purchased a sofa…read morewith custom upolstery, but when it was delivered (free delivery!!) the sofa was way too big for my living room. I assumed I was stuck with it, since it was a custom order, but Steve was very kind and understanding. He not only said they would pick up the sofa, but he gave us a loaner sofa to use. We chose a different sofa that was on display and they delivered it within 2 hours!! It's wonderful to know we have good businesses in Bozeman that still offer personal, caring service. Thank you Steve, the delivery guys, and all the nice employees at Rikki's!

I am SO upset by my experience here! I originally posted how impressed I was by the staff and…read moreservice before and during the sale but my experience after the sale has been less than impressive. My partner and I chose Rikki's because I wanted to replace my 10-year-old Serta mattress. Steve, the manager, really listed to what we wanted and pointed us to an ideal mattress for both of us. When I mentioned Serta online had a deal for 2 free pillows, he let us pick out two we liked, for free, which was nice. When I mentioned concerns about formaldehyde and off-gassing, he promised to open the bag when the mattress was delivered Tues and suggested Thur delivery to me to let it off-gas. I thought ok time off work Thur to have the mattress delivered and was surprised when it came in the original shopping bag. I was also surprised that it appeared to be MUCH softer than the one I wanted as I'd specifically requested firm. But figured it might be the week delay so slept on it that night, the worst sleep I've EVER had. Do I took time off Friday to go to the store and check. Turns out instead of the $2150 mattress I ordered and paid for, the one delivered cost only $400! When I pointed this out to Steve, both he and Rikki blamed Serta - oh sorry, they sent us the wrong one, oh sorry all their codes are so similar we did not know. But. Why wasn't the shipment from Serta checked if they'd had issues? Why was the mattress NOT off-gassed as promised by Steve? Why was the delivery NOT checked BEFORE being loaded and delivered to my house? Any of those things would have discovered the replacement of a $400 mattress instead one that cost $2150! Makes me feel like it was an intentional swap and despite their promises to "make it right" it hadn't been made right. Granted, Steve did have delivered a firm mattress for me to use until mine came in but once again I had to take time off to go home and this time I had to HELP the delivery kid. This experience has been so negative on so many levels. They can't even tell me when my actual bed will be here. Disgusting

We had a great purchase experience at Mattress Mill in Bozeman. We needed a custom fit for a Murphy…read morebed and they made the process easy. Delivered the finished product in a timely manner. We couldn't be more pleased.

Mattress Mill…read more **********************SUCCESS AGAIN!********************** Every person, including the owner of Mattress Mill know mattresses and understand each person is unique and has their own needs and preferences. We purchased our first mattress at Mattress Mill (Bozeman) years ago. That mattress lasted over 10 years, well past any mattress we had ever purchased before and consistently provided the basis for a good night's sleep. Mattresses do not last forever. We returned to purchase a mattress and though we could have purchased the same (they keep detailed records), we chose a different type of mattress, which did not work well for us. The owner and Jack listened to our needs and created a custom mattress for us. They didn't over complicate it or try to pretend they knew what was right for us (individual needs). There was no run around, no eye rolls, just a willingness to get it right for us. We have the nicest, most comfortable king mattress thanks to them. On top of that, the young men who delivered the mattress took off their shoes (new carpet), were incredibly kind and in and out in 20 minutes. I was not asked to write this review. We are so thankful to them for making and adjustment for us and making it so easy. These mattresses are one of a kind, not generic. If you want a good mattress which suits your individual needs, give these folks a try. I wouldn't go anywhere else. D & D

We LOVE our new Black Timber pieces. They turned out so well!…read more The trestle table is a timeless Craftsman masterpiece. I hope you and the maker are as proud of it as we are. I was really nervous about trying to replicate all those details. You nailed it! And what a fun process. The chairs complement the table perfectly and look great in the space. I can't wait to fill the beautiful buffet and free up a much needed closet. And the barnwood cabinet . It was the perfect way to add a new texture to the room and manage the clutter in a focal point space. It's just stunning. How lucky we are to be able to take inspiration from a few photos and work with you to tailor them to our own space with such quality Made in Montana craftsmanship. We're glad so many new customers have found you this year. When we're ready to the Murphy Bed, we'll be in touch! Thanks to you both, all the makers and crew for helping us achieve our vision for Dolly.

Superb quality, excellent customer service, and attention to detail are just a few words that come…read moreto mind when I think of Black Timber Furniture Company of Montana. The consistency of quality is paramount to me when designing a new home. Todd Fullerton and his team offer just that! Upon recently moving to Bozeman, it was apparent that furniture companies abound. Yet, we were looking for a true partner to help us stay consistent with the beautiful design elements of our home. Todd has made several trips to our home to learn and understand our style and furnishing needs. Black Timber Furniture has provided us with custom designed bar stools, master bedroom night stand tables, living room chairs with matching ottomans, and they even built out my husband's private 'man loft' with custom doors and lighting to house his collection of books. We are THRILLED with the look and feel of the room now. We continue to partner with Todd and his team for new projects including furnishing my office with a credenza and desk and chair because they make the effort to listen and design based on our needs. It is with great confidence that I recommend Black Timber Furniture if you are looking for a true partner in designing quality pieces to furnish your home. After all, your home reflects your unique personality and sense of style. Thank you Todd and Team for your continued spirt of excellence and delivering high quality custom furnishings! With gratitude and appreciation, --Greg and Susan

Worst experience ever!! I was looking on line for furniture…read moreand i can see how ridiculous their mark up is and it is the same exact brand and type of furniture. Seems to me they are trying to retire early with those high prices! I will be shopping at Catherine lane interiors on 2nd street in Livingston. Much better prices and by far much better customer service. I have heard this couple at rmdi scream at each other many times when i have come in to shop making me feel very uncomfortable. I will never go back! Very snooty, nose up in the air kind of people. And only one employee. She does not seem like she moves off her chair much to help customers and when she finally did help me she was not knowledgable at all. Bad experience all together. I won't ever go back.

Excellent products, people and pricing. The team at RMDI Bozeman worked with us to completely…read morefurnish a new home in Big Sky. They did everything. Product selection, purchasing, storage, delivery, installation.. It was a seamless process. Can't say enough great things about the staff their.

My husband and I were visiting from Texas and came across this amazing shop while searching for…read moreauthentic souvenirs. We ended up staying for over an hour because there were so many uniques and interesting items to explore. The owner was incredibly kind and helpful. She answered all our questions, gave great recommendations, and shared so much knowledge about the pieces in the store. Her warmth really made the experience stand out. Definitely worth a visit. You never know what special treasures you might find!

I have mixed feelings about this shop. There were so many things I wanted: tchotchkes, taxidermy…read moreand home decor. We then came upon a case full of medals and knives and I was shocked to see Nazi memorabilia available for sale. I wish these symbols of hatred were not on display.

If you want to be threatened of stealing in screamed in the front of the store in front of the…read morepublic, Then I would recommend you come here. Right when I walked into the store the employees very hostile towards me! I asked if I could try on a few things in the fitting room , so I did I had opened my purse to grab my phone because someone was calling me . I thought nothing of it , I get out of the fitting room and check out the employee is still being extremely rude towards me . For no reason I was complimenting the store, and how gorgeous it was and I was smiling the whole time and killing her with kindness. I checked out and was heading out of the store ( I have worked retail for years ) . Then the employee starts screaming at me in front of the street with many people watching as I'm getting into my vehicle. She said I was a thief ! At that point I was balling my eyes out and literally poured everything out of purse onto the ground to prove I had not stolen any item. She continued to berate me in front of everyone and her reasoning is because she heard my zipper to my purse in the dressing room. She had short curly and was caucasian and in her 40s . I had no right to be treated that way and won't be coming back! I called the owner and she said she would speak with her employees I hope she did! Other than that it was a cool store . Just don't open your zipper lmao!

This antique store is a gem! It's eclectic and fun! However I noticed their prices were very high…read morefor the products. Used Levi overalls for $70 and cowboy hats were $120+. So just be prepared to spend some money! And don't expect to find deals here. But you can definitely find some unique things! And their jewelry collection is massive! It's a great little store for eye candy & inspiration!

One of the better antique stores in the Bozo area…read more They have a good variety of furniture, etc. It is very spendy, so if you're looking for "thrift" type stores... this is not for you.

Fun place. Original owner, JR, would discount deeply. Miss him. Great assortment of American golden…read moreoak antiques, Thai rustic furniture and Indians household smalls. Also, a great assortment of iron garden art , trellis' and pots. Don't miss.

This charming little store is filled with all sorts of things you never knew you needed. The prices…read moreare great, the staff is super friendly, and the place is spotless. There's so much to browse and buy, and even my husband enjoyed it. We found the frother we'd been searching for along with a few extra treasures. Spending the summer in Livingston, I'm sure we'll be back.

I love this shop! We were on vacation and were lucky enough to explore lovely Livingston. We parked…read moreright in front of The Kitchen Shop so I had to pop in. After cooking for 30+ years, I'm kinda over it . But I have to say, this shop really renewed by excitement, especially when I saw the gorgeous Emile Henry luscious Sienna brown Dutch oven. And the varied assortment of cast-iron pans and small appliances and kitchen gadgets. I walked out with the Dutch oven and several other items. The owner and staff were so friendly and helpful. Be sure to stop in when you're in Livingston. *And they ship!