Excellent house and excellent service. We enjoyed the location and amenities. I would highly…read morerecommend MVP.

Very overpriced on everything they charged for. Somebody from their company took the items and it…read moretook them six months to answer and refund to us. They charge 20%. Excessive cleaning fees.

This group is amazing. From my experience they accurately describe the properties they manage. And…read moreif you have special preferences, fasten your seatbelt! They will exceed your expectations! Working with them is a totally seamless pleasant experience. 5 stars are not enough!

From the owner: Vacations are always better in a place you can call home. To us at Michael's Vacation Rentals, that…read moremeans skipping the hotel entirely and unwinding somewhere with a kitchen, living room, and privacy. Since 2010, we've been helping Ketchum and Sun Valley's vacationers make the most of their time in our unique towns. From Nordic skiing and snowboarding in the winter to Mountain Biking, Music Concerts, and Art Gallery Walks in the summer, there's no shortage of fun to be had around here. Your life will be changed for the better by the time you head back home, and you just might plan your next visit before the plane touches down. And if you're a local looking to rent your home out, we're ready to do the hard work for you. No matter what your goal is, we'll make it easy!

This vacation rental home is located at 405 Homestead Drive in the Indian Creek area of Hailey,…read moreIdaho. My fiancee and I rented it for my family to stay in while they were in town for our wedding in September. I stopped by the house to check it out a few hours before my family was scheduled to arrive. The place looked fantastic at first. It is well located with nice views, plenty of natural light and comfortable furniture. I happened to notice that the coffee pot had not been cleaned with half a pot of old coffee and dried grounds. I didn't think too much of it at first. Maybe the cleaning people had simply overlooked it during cleaning. Then I noticed dirty dishes in the dishwasher and half a bag trash in the trash can along with an opened bottle of wine on the counter. Upon further inspection, and much to my dismay, ALL of the three toilets in the house were dirty with URINE STAINS along the rim of the bowl and EXCREMENT STAINS in the bowl of the powder room toilet. There were also tiny bars of soap and travel bottles of shampoo left in both showers. There was soap scum and old bars of soap in all of the bathroom sinks. Clearly the place had not been cleaned. I called the owner and his representative and left messages regarding the lack of cleaning. I ended up scrubbing all the toilets and sinks myself since my family was due to arrive shortly. After our wedding I followed up with the owner to request that the $125.00 cleaning fee be refunded since no cleaning was done prior to our arrival. His response was that we got a good enough deal on the house at his normal rate of $200.00 per night and that he would not refund any of the cleaning fee since he has to clean it after my family's stay. My family left the house with only normal cleaning to do. It is not like we had a massive party and trashed the place. In addition, we had to abandon our family BBQ because the lawn sprinklers came on at 5pm sending everyone off of the patio. We also had to refill the propane tank in the outdoor gas grill. Nice house but I would NEVER RECOMMEND anyone stay there. Haily has plenty of wonderful vacation rentals that come clean and well equipped.

This company has no idea how to manage properties. We rented a house in Sun Valley, ID only to have…read moremaintenance and landscape trucks show up two days in a row (out of 5) and start spraying pesticides and doing landscaping while we were trying to enjoy the property. I called the manager and they said they had no idea anyone was scheduled to come. This is a HUGE security concern for renters. Unknown people can just show up pretending to be staff and this is how robberies happen. Not to mention we did not appreciate having to curtail our breakfast because pesticide was being sprayed all over the patio. The house had scalding hot water that we had to figure out how to turn down to prevent injuries. Flickering lights. Rock hard old mattresses with old pillows and a broken clothes dryer. For $2500/night I expected a very different experience for my 40th birthday. I have rented many homes throughout the years and I am thoroughly disappointed in this experience and would NEVER book any property under this company again.

POOR CUSTOMER SERVICE from Natural Retreats! Do NOT recommend. The hot tub was half full upon…read morearrival and shot water at our faces when we tried to use it. Huge disappointment and would NEVER recommend using natural retreats. I called their team to see if they could do anything and they argued with me trying to tell me it was full when I have video evidence it was not. This is the WORST experience I've had a lot a vacation rental ever. RENT FROM SOMEONE ELSE. Very DISAPPOINTING. Bruchette was very rude on the phone.

Great experience and overall service. Amazing views, food, and accommodations. Knowledge about the…read morearea, and a lot fun options for enjoying the area.

Haven't been here in 15 years. It still as wonderful as we remember. It's just a beautiful setting…read more The cabin we stayed in was awesome. They had a bluegrass band on the lawn one evening. We also took an evening boat cruise on the lake which was the most peaceful thing you can imagine. We didn't eat in the restaurant but we heard it was good. We love this place.

Just spent a Friday/Saturday here with my buddy and his son - rented two cabins for two nights -…read morenever write reviews but just had to this time. Owners are not just unfriendly but made us feel like we were a burden, and they never wanted us back. These people are obviously very unhappy and treat their guests with disdain - we heard the same from others while we were there. I will never go back - I like to give my money to good people who treat their guests well - these two need a lesson in grace and appreciation. Go back to Minnesota - people in Idaho are friendly - you are not, and my hope is this message is received by many, so it helps send you away from my beloved Idaho - you do not belong here!

as other reviews show i can also say the owners are some of the least friendly people i have met…read more Every single person I spoke to that was passing through also said the same. The fact is that 100% of your business is the general public bringing money to the area. I will return to the area, but definitely not dine or drink at the Beaver Lodge. Beautiful area, but not the most pleasant experience with the one and only service oriented business in the town. I suggest anyone going there to bring your own food and drink. Don't even stop at there. Clearly not the best career choice for these people.

Vacasa is the worst! The property manager and team are so unresponsive, don't follow up. Just a…read morepoorly run business! I would not use them for property management, you will regret it.

I would give Vacasa 0 stars if I could... We rented a small…read morehouse on the coast of Oregon and paid (with fees) about 500 dollars a night. When we got there the home was filthy and the plumbing was in disrepair. We let a Vacasa agent know about it right away and we were given a vague promise that they would make it up to us next time we rented.(?) I've been trying to get a supervisor to address our concerns for 2 weeks and absolutely nothing has been done. This rental would not meet the most basic building codes and it's obvious that Vacasa doesn't care