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    Mountain Attitude Designs

    5.0 (4 reviews)
    Closed 10:30 am - 5:00 pm

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    Diamond Center - My new ring!

    Diamond Center

    3.0(6 reviews)
    8.6 mi
    $$

    Unique and beautiful jewelry paired with helpful, kind sales associates. Jewelry repair is top of…read morethe line and they go above and beyond to care for their client's needs!

    From the moment I trusted the inept, incapable, completely un knowledgeable sales assistant Debi…read moreuntil the moment I went to a jeweler to fix the mess of the $2,500 ring I purchased. Firstly Debi told me the lab diamond measured 9mm and was 4ct. I told her "a 4 ct should be approx 10mm which is too large for me. Debi assured me it was only 9mm but was a 4ct as it's deep. When I got home I looked at IGI and stone was 10.12mm. Debi said they would change to diamond to a larger one and size it from a 7 to a 6.5 at same time. They did this and also lowered stone and made prongs Claw rather than round. I picked up and was told it was sized to 61/2 It was so tight but Debi said it's just because my hand was hot. I left and by end of day couldn't get it off and finger swollen. I finally got it off w help but cut my knuckle quite badly. I took to jewelers near me and they measured on two different sticks and it was a size 6 ~ way too small. I called Debi and she said to bring it in and they'd fix. I did this. When I got it home it was still super hard to get on but as ALL my other rings are a size 6.5 I thought it must just be because I had injured knuckle. I put it on but it was so tight. Today I took it to a reputable and highly experienced Gold Smith at a jewelers near by. These images are from that jeweler. Ring was a size 6/14 not 61/2 and upon inspection was found to be so badly damaged as well as small. It seems the method they used was to stretch the band instead of cutting it and resizing it correctly. You cannot stretch a band that has diamonds on the shank as it makes them loose. The side stones were loose and the prints totally uneven and not securing the stones. The underside inside of ring was cracked in several places from stretching it and the prongs are wholly uneven. At first the Gold Smith didn't wish to work on the ring and was truly shocked how terrible unsafe and un secure the ring was. Thankfully they have taken pity on me and have agreed to fix it all. Not sure how much it will cost but at least I feel they know what they are doing and more importantly CARE and take pride in their work. I can't bare to go back to The Diamond Store or even speak to them on phone. I can't bare to be upset more and also they can't be trusted obviously. Just a sad state of affairs

    Mountain Attitude Designs - fashion - Updated May 2026

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