I have been working with Ambient Air Solutions for the past 3 1/2 years and in that time have…read moreutilized their services to replace/upgrade 2 furnaces and have had emergency repairs performed on my rental properties. Ambient answers their phone no matter if it is regular business hours, in the evening or if it is on a weekend, they are polite, prompt and reliable which makes my life easier from a landlord's perspective. All the best, 007

Extremely disappointing experience with Ambient Solutions…read more We purchased a brand-new HVAC system from Ambient expecting that we were investing in a reliable system and professional support. Unfortunately, we have experienced problems with the system essentially since it was installed, and the lack of follow-through from Ambient has been just as frustrating as the equipment issues themselves. During the summer, our AC completely stopped working during very hot weather. We contacted their 24-hour service, and although the technician who responded was professional, the system was not repaired. We continued having problems afterward, including the AC being unable to maintain the temperature set on the thermostat. On August 7, after already going two weeks without contact from Ambient, I reached out again and explained that the system was still not working properly. I specifically told them that on warmer days the house would remain 3-5 degrees above the requested temperature and gave them a real example: at 8:00 PM it was still 75° inside with the thermostat set to 70°. I also explained that we had been dealing with problems since installation and that the system had never worked correctly. That August 7 message was our last communication with Ambient. As of September 21, we have received no response, no follow-up, and no resolution. This isn't an old HVAC system that has reached the end of its life. This is a system we purchased new from Ambient, and we have been trying to get the problems addressed since it was installed. We gave them multiple opportunities to correct the situation and continued trying to work with them rather than immediately going elsewhere. At this point, the most disappointing part isn't simply that a new system has had problems--equipment can have issues. It's that the company that sold and installed it has failed to follow through and has now gone more than six weeks without responding to our last request for help. We paid for a new, properly functioning HVAC system and expected the company that installed it to stand behind its work. Based on our experience so far, that has not happened.

We had a super stubborn kitchen sink drain clog. after checking out YouTube, I got the right…read moresnake, and went to work... multiple times with no joy. I called roto rooter, and they said, ok... we'll be out within the hour! Wow... like never have I got such a quick response in this valley! As stated, they showed up with a smile and full of confidence... it took multiple snakes, but his patience was wonderful... he kept smiling... was so kind. he got it all cleared and cleaned up... what a great service call. Definitely my go to for any future clogs. Cannot give a high enough recommendation for professionalism, fast response, and courtesy. Oh, and the cost was LESS than I anticipated.

Kitchen sick is clogged, these guys had availability so scheduled, called to verify and took time…read moreoff work, they no showed and didn't answer calls in regards. Now off to schedule another flakey plumber who is weeeks out. Pass on these franchise guys, don't even think they are real plumbers

Western Plumbing of Bozeman gave me great service on a water heater installation. My review…read morecomments will center around billing. The purpose of these reviews are to help us with our due diligence correct? Anyway, my job was an easy removal of the old heater with an install of the new one in the same location. The technician was efficient and got the job finished in 1 hour and 25 minutes. On the bill that was sent to me, I was charged for 2 hours. When I went to discuss this with them, the front counter person said that they bill time when leaving the shop. Don't know if all service companies in Bozeman do this, but this is where reviews can inform. So I let this person know that I was 5 minutes away. That would make the total job time 1 1/2 hours. It was then stated that this was close enough to 2 hours and that the job was completed quicker than some other installations they have completed. Does that matter for billing? I was thinking it would nice to have a business where one can bill 9 or 10 hours in an 8 hour day. So this review is for those who are shopping companies performance and their billing practices.

Sold me a bad ($600) part for my boiler. I called a week later to complain that it wasn't working…read more They lied, said it was working & charged me to replace a perfectly good pump. Both jobs cost me thousands. And the original part still doesn't work. I barely survived this past winter with no heat & I'm still fighting to get it to work. I refuse to call these scammers back & as a disabled person on fixed income I can't afford to get it fixed anywhere else. I have had no heat & no hot water for a year and a half now, with no hope in sight. I'd also like to add that the work was sloppy as it gets. They left trash all over my basement. Things like the metal plugs that need popped out & washers they just didn't use & even a loose nut that goes to who knows what. SCAMMERS.

Used my home warranty and they came out and fixed my water heater. I had a few other issues and he…read morewent above and beyond. I'll definitely use them again.

I Worked here during the winter. Great people and Awesome Management. If your an Electrician or…read morelooking to start your career as one. My First stop would be here if I were yall.

These guys are the best in the area. With 24/7 emergency service and professionals who know their…read morejob well, I couldn't ask for more in an electrician. Highly recommended!

I cant say enough good things about this company. They are fast and provide high quality products…read moreand services. I cant imagine working with anyone else

After an excellent experience this summer with our AC installation, we scheduled our annual HVAC…read moremaintenance check ahead of winter with Monarch. LUCAS came out and was wonderful to work with -- kind, professional, and clear about what to expect during the visit. He completed the work efficiently and at a fair price. He was also very respectful walking through our home, which we really appreciated. It's always a great experience with Monarch, and it gives us peace of mind knowing our system is well taken care of. Highly recommend, thanks again!

I'd love to write a thorough review of these guys, but they never returned a single one of my…read morecalls. Over a period of three weeks I left three separate messages asking to schedule a technician to do a maintenance check on my Carrier Infinity system. I never got any response. Since they couldn't be bothered to at least have the courtesy to call back, I think it's safe to assume they don't want any new business.

Andy is who we usually use and he is great. Never had any issues with this company, friendly,…read morequick, and easy.

Great service! I was locked out of my garage, he was able to get it open very quickly. Amazing…read moreservice and I would recommend. I will be saving his number if this happens again. Very happy!

I highly recommend Accurate Lock & Key. They came and installed a deadbolt on my house. Tyler was…read moregreat to work with on scheduling, and the prices are extremely reasonable. I will be using accurate lock & Key in the future.