This place saved the day! My car wouldn't start on a Friday morning and I called several mechanics…read moreto get a feel for my options. All of them told me they couldn't even look at the car until the following week. I called Quality and they said, "we don't play games, we can look at it today." Music to my ears! They helped me get a tow, suggested I talk to my insurance about reimbursement for the tow (good call, I can submit for a reimbursement!), looked at AND fixed the car on the same day. The prices were reasonable especially for the amount of work that was done and how quickly they did it. They even had to go pick up a special part for my car. Their communication and customer service is the best I've ever received from a auto shop. To top it off, they gave me a little bit of a discount off my total bill which was a nice surprise. I'm relieved to have found a good shop in my new area. Thanks everyone!

had a hitch installed for a bike rack. waited there 4 hours for it. 3 hours into it, they offered…read moreme a loaner car for me to go get lunch or a drink. like they couldn't offer it 3 hours earlier? I went for a ride to pass time. then I waited another 45 minutes. they gave me some song and dance of it being a hard install. apparently me being a woman, shouldn't know any better. but I do know better. they were just doing other things before mine, and then at 12:30...they break for lunch and pretty much tell you to go screw until they are done. I used someone else previously, and sorry I didn't go back there. this place also gave me one price over phone, and then it was more when I went to go pay.

This location is run very poorly…read more I took my car in and they said they would order a tire and call me when ready. A few weeks passed and heard nothing from them. I went back in and found out they did order the tire but forgot to call me to let me know. I then booked an appointment in person. I then went at my appointments's date and time. The rude guy behind the counter said there was no appointment (even though he was the person I spoke to a few days earlier in person). This shop is run by a guy that has very poor communication skills and is very rude. I would highly suggest to take your business elsewhere.

Good service, the quality is excellent ,everything is very good . And the staff was so honest about…read morethe service and the prices parts

Monday 8/7/23:…read more Steve's opens at 8am. I got there at 8:00am with a nail in my tire and a slow leak. At 8:02am they had my car in the work area and the tire off. At 8:23am, tire was repaired and car ready to drive away. $31.00 total. Steve's is THE BEST!

I had a slow leak in my tire and i tried several places to get it fixed but i was either told they…read morewere booked, short staffed, and or closed. I finally found Steves Tire Service thru Yelp and decided to call them. The rep told me to come back at 4pm which i did (3 hrs later) . They took my car in exactly as they promised and the worker checked my tire thoroughly , fixed my leak (from an older plug), check the pressure in my other tires (without asking) and put air in as needed. The worker was very helpful and amiable. I was charged 25$ and i left him a 5$ tip. Will return to do business with them again.

TERRIBLE EXPERIENCE. Owner refused to get on the phone. We should have known better. A year ago, we…read morebought tires and brakes. They sent my at the time 19-year-old son home without ever road testing thew car after the brakes were installed. Needless to say he could barely stop the car and waits until he gets home to tell us. We took the car back in the morning. The manager/owner Jerry couldn't believe it and apologized and did not charge for the repair. Then we go to get oil change and tires rotated. My son came home and said he thought the car felt funny. His mother goes for a ride and immediately takes it back. The wheel was falling off. The children that work there never tightened the wheels properly. This last time which was a week or so ago we took it back to have it looked over before my son goes on a road trip. $1700 later my son again drives home with no brakes. Again no one is test driving the car after repairs. They will tell you they did though so BEWARE! You can't make this stuff up. Take it back in the morning, this time they said a plastic brake line cracked like magic and another $250. Again, owner or Manager refused to get on the phone. He told the Service writer at the front desk that he would only speak to my son or his mother. Why? Because they don't know much about cars, and he could BULLSHIT them. Being in the automotive business for over 30 years I can tell you that this is definitely not the place to go. It's all about commission and speed there. No customer satisfaction focus. How they stay in business is beyond me. Definitely do not recommend this Service Station. Stay Away!

Disappointing Experience at American Tire: Poor Customer Service and Unprofessionalism…read more I recently had the unfortunate experience of visiting American Tire for a tire repair, and I must say it was an incredibly disappointing encounter. Not only did they scratch my wheel during the repair process, but their subsequent handling of the situation left much to be desired. When I brought the scratched wheel to the store manager Jerry's attention, instead of taking responsibility for their mistake, the manager(Jerry) displayed an astonishing lack of professionalism. Rather than offering a solution or apology, he immediately accused me of fabricating the issue, insinuating that I was dishonest and attempting to make a false claim. This behavior was highly unbecoming of a store manager and was completely unacceptable. I was shocked by the store manager's rude and dismissive attitude. Their refusal to accept their mistake and their blatant attempt to shift blame onto me as a customer was deeply disheartening. As a customer who expected professionalism and quality service, I was left feeling betrayed and disrespected. Furthermore, the manager's claim that they had witnessed numerous other customers attempting to make false claims only added insult to injury. This generalization not only undermined the credibility of genuine customer concerns but also demonstrated a lack of empathy and understanding towards their patrons. In addition to the damaging scratch on my wheel, the overall customer service experience was subpar. The lack of accountability and the disrespectful behavior exhibited by the store manager were major deterrents. It is disheartening to see a business fail to take responsibility for their mistakes and instead engage in a blame game with their customers. Based on this encounter, I cannot recommend American Tire to anyone seeking quality tire repair services or professional customer care. The lack of accountability, unprofessional behavior, and failure to address their mistake are significant red flags that should not be overlooked. I hope this review serves as a cautionary tale for others, urging them to consider alternative options when it comes to their tire repair needs and for American tire management/ownership to provide additional training, to store managers on how to professionally deal with a customer.

Ryan, Phillip and Ray were very attentive. Took care of me and my vehicle in a timely manner…read more They were very professional and informative. Highly recommend to anyone thats in need of a tire or oil change.

I don't typically right non food reviews, but this experience warrants one. I came to Mavis instead…read moreof going to my dealership because they were able to fit me in same day to replace two tires. I ended up spending close to $500 and on first appearances everything seemed fine however once I hit the highway, I found that my car vibrated quite severely. I came back to have it checked out again and now the problem is even worse. I was told that they did everything they could, and wasn't really given additional help beyond that. I am now out $500 and will have to go to the dealership to have this issue fixed. UPDATE: The tire that was supposed to be replaced was just moved to my back wheel (so they took one of my good tires and did what with it??) pictures show the tire before I brought it in and after I picked it up.

I had a simple problem: to repair a flat tire. Luigi fixed the tire right away, no fuss and BS. No…read moretelling me I need new tires or brake shoes. J I was out of there in 15 minutes, not the usual 1 hour from other tire places in town. I noted that B&T does auto repair (A BMW on the lift) and commercial vehicle repair. I would recommend this place, anytime.

We stopped by today because as we were heading home to Long Island with a loaded horse trailer our…read moretire started smoking. The gentleman in the office came out and looked at the tire and told us what he thought was wrong and that we could safely return to Long Island. He was amazingly accommodating and friendly. His dog was nice also.

They are hands down the slowest tire changing firm on the planet…read more My 150 was on the lift for 2+ hours for 4 tires There excuse they are some big tires absolute horrid

These guys are awesome! Rich and the team are honest and get it done right. They don't push upsells…read moreor stuff you don't need. I was glad I stopped by when I started having car issues. My issue was fixed in just a few hours. If they don't have a part on hand when they start work they will go out of their way to find it. They have a driver that will pick up parts and bring you home and back to the shop so you don't have to wait in the lobby while your car is being worked on. If you are having car issues, visit the Hillsborough Meineke location, you won't be sorry.

My 3rd experience with Belle Meade garage was as good as my first two and with a different car. In…read moremy view very few repair places provide such a consistently high quality of service - and at a very fair price.

I happened to be in Belle Meade when the crossmember/ transmission mount broke and was hanging…read moredown. Looked like my transmission might fall on the ground and made scary noises when I hit any divitts in the road. Yelped garages nearby and called about a half dozen places that didn't seem to want to be bothered/ weren't able or willing to help. Then I called Belle Mead Garage. They told me to bring it over. They put it on the lift immediately after having a look and half an hour later, had me happily back on the road. They were able to bolt it up but did recommend I follow up with my mechanic and have it welded. I was just looking for a band-aid repair to get me back to the city. I was quite pleased with the assessed cost of $65. Thank you, Kip and Mark! If I lived in the area, these would be my guys. I think they care. Great customer service.

Alan was very reasonable and fairly priced, the woman in the office, Laurie, was very kind as well.read more

I have taken my car here now for a few years. Highly recommend! Easy to schedule appointments and…read morehonest, good work.

My previous review (2021 or 2022) was good until I discovered an issue the next day. Had oil…read morechanged and next day leaking all over my driveway. Without going into details, I went back the next day and was told that they weren't responsible. Recently posted a review elsewhere outlining my experience and was called a liar and accused of posting false information. Individual or family most probably works for Meineke.

Know your car and what it needs before you drop it. Be ready for the preliminary call that will ask…read moreyou, very politely, if you want them To check something additional, then all the sudden they found something wrong with your "Johnson rod" and just by chance they happen to have that part in stock and will happily take care of it you know, while it's on the lift anyway. I've never ever even paid the list price for an oil change. Somehow there is a way that it comes in around $45+ dollars. Whatever... I'll just cross the street. You try to support local and then it just goes sideways.