I pay the monthly fee for unlimited washes here. Sue is amazing! She ALWAYS prewashes and scrubs…read morethe heavy spots before sending into the automatic wash. I love this place and am always relieved when Sue is working as I know my car will get extra clean.

I have never had a negative experience at this location! They are always quick and don't try to…read morepush unneeded services on you while you are there like other places. January is always the one who seems to help whenever I roll up for services and she is amazing. She always gives the best suggestions and makes sure you leave there feeling like you were fully taken care of. I love this location and will keep coming back as much as I can when needed!

Got a full synthetic blend change, fuel line treatment; and new whispers for less than $200! They…read morealways get me right, and I just bought this car with some high miles but I plan on keeping and restoring her. Thanks Valvoline

This review is for CJ in the pharmacy. I hope that's his name. He's so friendly and nice. You can…read moretell he loves his job and loves interacting with people. He knew the names of people who got in line and spoke to them instantly. He was so nice and kind to me. I have a new pharmacy.

Terrible service! drove 1hr to get a prescription from them and they close at 8 pm! told them i…read morewould be there by 6:45 and asked if they could have script ready..... they said yes and i headed that way and got 5 min away and they called and said it was ready and i told them id be there at 6:45! they said we got a meal break from 6:45-7:30 and we are closed till 7:30 now! i said ill be there at 6:45 and its ready can i please get it at dri up window and they said yes if you are here by 6:45 ! i pulled in lot at 6:44 and got in line and the drive up and the car in front drove away and I pulled up at 6:45 and the rude person working looking at me and pulled a shade down at the window looking at me! terrible terrible terrible service! the worst ive seen anywhere.. no wonder Walgreens are closing everywhere and their stock is in the tank

I stopped at Dobbs Auto Repair on my way back to Chicago over winter break after realizing my…read morecoolant was low. Even though it was a quick, minor issue, the staff was incredibly courteous and more than happy to help. They topped it off without hesitation and treated me with the same professionalism you'd expect for a major repair. It was such a relief to be helped promptly and kindly while traveling. Great customer service, friendly staff, and a place that clearly values taking care of people. I'd absolutely stop here again if I'm in the area.

I have been coming to Dobbs for most of my car needs for over 20 years. I have always felt that…read morethe great staff have taken care of me and my auto. I feel that I get honest service at a decent value. A nail in my tire brought me into Dobbs today. I booked a an appointment so I was able to get right in and get the job done. Now I am back on the road thanks to Dobbs!

**This review is based solely on the Service department**…read more Auffenberg Kia is located on I159 in the Auto mart court. I did not purchase my vehicle from this location but its the closest one to me, so I brought Kia in for a diagnostics due to a knocking noise from the engine. It was recommend that my engine getting replaced due to a broken rod inside. I am out of my Kia warranty however I do have an extended warranty. Since my warranty company had to send out their own inspector, Kia had to stay for a few days. Joe arranged a rental for me and kept me updated on the status. Advising me what was needed for the inspector and making copies of Kia's maintenance records. I ended up having to pay for the diagnostics ($180.00) due to my claim being denied. After speaking again with Joe and Kevin (service manager) they both were very helpful on what I needed to appeal the claim. I have been back and forth to Kia over the last 3 months dealing with this, finally getting my claim approved. Joe again made sure to keep me updated on the status Kia's repair. They were more then helpful and Kia got her engine replaced and is running smoothy. At the end of the day.. I will return for any repairs and when looking to purchase Kia a new sibling, spouse or friend.

Disappointed Two-Time Buyer - Radio Silent Until Threatened with a Return…read more I am a returning customer who previously had a great experience with Auffenberg, but their post-sale communication has completely deteriorated. I recently purchased a used 2015 Toyota Highlander. Within my contractually guaranteed 7-day return window, an independent multi-point inspection revealed a failing alternator, a bad battery an alignment issue. I contacted my sales consultant, Joshua, immediately to see if management would utilize their internal service department to address these electrical components to save the transaction. The dealership completely ignored my messages for days, hoping the clock would run out on my 7-day return policy. Only after I explicitly stated I was preparing to return the vehicle did I finally get a response. The used car manager's solution? They completely ignored the failing alternator and alignment issues, and offered the "goodwill gesture" of selling me a replacement battery at their cost. Shifting the financial burden onto a loyal repeat customer for a failing charging system during a trial window is an insulting way to do business. I declined their offer, kept the vehicle because the core engine is solid, and will be paying my local mechanic to fix it. They have officially lost a loyal customer's future business.

Friendly customers, great service, and an amazing variety of goods. I would like to say 3 employees…read morestuck out to me, Jude, Joey, and Luke. They greeted me with a smile and asked how my day was. Great kids working there !!

Jim, the person in charge of the store this evening, 12/04/24, liked chatting more than he liked…read moreworking. I had to wait around on him to finish talking...more than 5 minutes in useless, bull crap conversation, before I could get checked out. Thanks, for considering MY time, while you were joying playing the big shot this evening. ​

I love a good QuikTrip, but this one left me disappointed. This location is not an updated store,…read moreand is smaller than the other ones I've been to. I wanted a fountain drink, but the ice dispenser had visible mold. I don't think the soda machine is being taken apart and cleaned like it should.

This is always a busy place, but they get you served quickly…read more There is such a wide variety of offerings of not only sodas and fountain, drinks and snacks, but hot foods as well. I will let you in on a secret, during the fall, They have a warm pumpkin filled soft pretzel, with a cream cheese type dipping sauce that is the absolute bomb! It's just one more tradition thar herald's the fall for me. Get one, you won't be sorry, and you might want to go early because they don't last very long. I have found the fuel prices, at least at the Edwardsville location to always rival some of the lowest prices of the area. If I lived any closer, I would probably be in there every day. They get it right.

This place has BEEN a staple in the community and beyond! There are ALOT of places that have…read morerecently started focusing on health, but this establishment was focusing, studying and applying methods BEFORE it became a "trend"! This is place you can trust their knowledge and procedures!

Service and Ambiance. When we walked into the shop, the atmosphere was great which encouraged us…read moreand I knew I would be helped as well as satisfied. Also, this particular place had been recommended to me by a person that is very particular. Bottom line... I was pleased.