I am an adult in orthodontic treatment with Dr. McLaughlin to correct jaw joint pain from severe…read moreclenching and grinding. As an experience dental hygienist, I educate my patients on orthodontic treatment of many problems with speech, breathing, jaw joint pain, and aesthetics. Dr. McLaughlin is dedicated to providing his patients with the most current and proven options in patient care. He provides free educational seminars for the dental community so we can help our patients address their needs. All personnel in his office are competent and deliver their service with great care. The fun and enthusiasm portrayed by the staff is a reflection of Dr. McLaughlin himself. I walk out of each appointment with a bigger smile. K. Lyons Registered Dental Hygienist

In 2017 Dr McLaughlin promised he could move my teeth wherever he wanted them. Then at the end of…read moretreatment he stated that he could not. My original contact was for two years of braces followed by retainers. He inadvertently took my braces off too soon and promised to fix them with Invisalign. Instead he used a cheaper in house type of retainer to fix my teeth. When I moved out of state I found out I could not complete my treatment as Invisalign was not used. When I contacted his office I was told in a nutshell too bad. No refund of any kind. Also, he is so busy he could never stop to discuss my care. He is rude to the young people he employs which is a shame because I like them. It's taking a chance to use him even though he has a reputation for skilled work. His ethics are lacking.

Flagstaff Downtown Dental office is my favorite dental office in all my 42 years of living here at…read moreFlagstaff. The front office staff are all so nice and the best at what they do. My hygienist, Jessica, is great and very thorough in her work. And my dentist, Dr. Blane is great as well... and has put me at ease with the process for my first dental implant, which is still ongoing with the necessary pre-implant work with my periodontist, then the finish work via Dr. Blane soon. I highly recommend Flagstaff Downtown Dental.

Mrs. Bridget was amazing! She was gentle and made it a quick cleaning, Beautifully well kept office…read moreand overall amazing staff, thank you!

Best dentist in Flag? Best dentist in Arizona! Possibly anywhere…read more She's rightfully earned that title too, that's not just my opinion, she's been awarded Best Dentist in Flag and with good reason. Short & sweet, Stephanie is professional, she is compassionate, kind and most importantly she is HONEST. Highly recommend. Make your appointment, you won't regret it. The longer version: This isn't a review to get gain on my part in any shape or form. No shirt, movie tickets, no $50 discount off my bill. It's simply because she deserves it! I just feel bad it's taken me so long to leave one! In my 31 years she is the most trustworthy dentist I've ever rubbed shoulders with and I've had my fair share of run ins with less than desirable dentists who've recommended all the work just to take advantage of my insurance, and empty my wallet. I've known Stephanie for three years now and have seen her every 6 months. As for curbside appeal, it's a cute brick building in the heart of downtown Flagstaff. And the interior, quaint, sufficient and cozy. BUT the care that you will receive far surpasses the esthetics. We have since moved to the valley and had to be seen by a new dentist who was all those things, new, flashy and fancy-state of the art equipment that they didn't hesitate to brag about. But all of that did NOTHING for me. Because he was dishonest. After a regular cleaning he told me I needed 4 crowns (2 that needed to be done immediately) and that I have a handful of cavities. I was in shock considering I hadn't had a single cavity in the two years I'd been seeing Stephanie. I wasn't about to move forward without a second opinion. I called, set an apt & made the 3 hour trip to see Stephanie, she made her assessment before I gave her his recommendations (per her request) and sure enough all I need is to repair two fillings! "You don't know what you don't know" which is why I always dread having to find a new doctor, because of dentists like that it makes it really difficult to know what to believe and who you can trust. But I LOVE AND TRUST STEPHANIE. I am so grateful for her, her expertise and her practice. All personnel in her office have always treated me respectfully, have been kind and always professional. I'd make a three hour trip to see her anytime! Best dentist in Flag? Best dentist in Arizona! Possibly anywhere- in my 31 years she is the most trustworthy dentist I've ever rubbed shoulders with and I've had my fair share of run ins with crooks who've recommended all the work just to charge my insurance to the max and empty my wallet. I've known Stephanie for three years now and have seen her every 6 months. She is professional, she is kind and most importantly she is HONEST. We have since moved to the valley and recently had visits a

I still have the cracked front tooth she gave me way back when and was trying to get extra money to…read morefix it despite us having insurance do not trust her she is no dentist she is a scam artist

THE BEST KEPT SECRET IN FLAGSTAFF!! By, DIAN W…read more I have never written a review before but feel compelled to do so. It was Friday of Memorial Day weekend. I took a bite of my bagel, and broke the tooth next to my front tooth right off. I could feel the blood rushing to my face. Oh no! It's a holiday weekend and I live in Scottsdale. I don't have a dentist in Flagstaff. I went through the phone book and started calling dentists. Some offices didn't answer. Some couldn't take me. Then, I got the sweetest gal on the phone at Peak Family Dental. She said, "Try to get here within the hour. After that our Dr. is booked." I raced over tooth-in-hand convinced that all I would need was a re-glue. After a couple of x-rays, I finally met Dr. Bryan Shanahan. He was super friendly and warm and after looking at the x-rays he told me that I had broken my tooth off inside my crown and that there was nothing for him to glue it back on to. He gave me a bunch of options one of which was to have a root canal and a dental implant. It seemed to make the most sense. But, where would I find an Endodontist? I have a whole weekend of activities planned and I was missing a front tooth! Dr. Shanahan explained to me that he could do everything. (I've had dental implants before and I know that these take months to heal and you have to walk around with a temporary in your mouth. Very often they'll give you something called a "flipper" it's a fake tooth that pretty much falls out of your mouth all the time. I was dreading that.). And then Dr. Shanahan explained to me that he teaches down at the dental school in Scottsdale and that he knows this technique where he can actually drill out the crown that fell out of my mouth; create an abutment and use my own crown as my temporary until my mouth heals. I've never heard of anyone being able to do that!! But I was all ears because that meant that I would walk out looking pretty much like I had the day before I broke my tooth. Shockingly, he was able to do all of that work in under 4 hours. (He had to work on me in-between his already scheduled patients.) Before I left, Dr.Shanahan warned me of the possible pain and swelling I might experience over the next few days. While I did have tenderness, I wouldn't call it pain. And I had no facial swelling at all. I couldn't believe how lucky I had been!! To find a Dentist who would take me on a holiday weekend; and who could do absolutely EVERYTHING!! It was such a stroke of luck and believe me...such a relief. I went on with my weekend as planned. I've become a SUPER FAN of Dr. Shanahan. I think you'll feel the same way.

Not a good experience Receptionist is rude and not helpful…read more Every time I went in to check on my appointment to get a crown she would not schedule the procedure. Asked for a pre appointment cost break down I was told that was my job with my insurance??? Explained to her my insurance only pays for one crown a year so, let's get this scheduled now before the end of this year and she just looked at me like I was asking her to do the impossible. Don't treat customer's in this manner. The damage is done and I went back to my original dentist. I hope you don't have to go through this process. God bless them

I have always had a fear of dentist, until I met Dr Hibbert…read more Oh my gosh, he truly make it's painfree!!

Amazing dental quality... Very creative in solutions no other could make work. Gets in there and…read moreknocks the work out quickly. He's my goto Dentist in Flagstaff. Incredible high tech office able to make your implant within mins! It's in a little office converted from a house on Cherry Street.

My daughter was going to NAU Volleyball Camp, when a wire for her braces started poking her and…read morebecame quite painful. They are close to the university and took her during one of her breaks. This place was AMAZING! Everyone was so nice as well. They fixed my kiddo right up...and the kindest thing of all is they just clipped and didn't even charge saying it took just a couple of minutes anyway. Even came out and told me how to care for the sore caused by the wire.

You may also ask them if they accept your insurance. You will provide your information for them to…read morecheck. You will even call WEEKS before visiting. They will claim they did, but alas after speaking to your insurance provider- they do not in fact work together and as your provider explains; that is basic information that ANY dental office would be able to gather prior to your visit. Now you are hit with HUGE bills for a basic checkup that could have been avoidable if they had only done their job beforehand. The Dr. was great, but receptionists that lie instead of just checking; are not good at their job and there should be a repercussion as CLEARLY no one would pay insurance to then go to some facility that does not accept it when there are so many other options in Flagstaff that do. And do their job. And are upfront with you prior to your visit.

High Country Family Dentistry is great! The Staff are very welcoming and profesional. I had to…read morehave a tooth extraction and was nervous about the procedure. But Dr Tuinstra and Josie walked me through every step and communicated with me through out the whole procedure. Would definitely recommend!

Highly recommend!…read more Great dentist and wonderful office staff. I came in needing quite a few things fixed, and they made the whole process easy and comfortable. Everyone is friendly, professional, and clearly very skilled. I always felt well taken care of, and I'm really happy with the results.

My second visit here, unfortunately! I encountered an insulting and unhelpful front desk person who…read moretold me that they would not be able to help me for several months. They also have a mandatory "teeth cleaning", before any exam - even if you have had your teeth cleaned recently. It's all about money and not customer care with these people. Go to "Downtown Dental" instead! Allen K.