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Motif

2.1 (105 reviews)
Open 9:30 am - 5:30 pm

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The pin that they pulled out of the fire extinguisher

since we moved in and it only has been a year, it was ok and quite for the first few weeks we moved in. after that we had things thrown at are door from big rocks to a literal fire extinguisher that they took off the wall next to us. then we were the only one had are car targeted and getting towed, and the front office didn't even know what tow company had are car.

The neighbors next to her with dogs took this photo THURSDAY (today) - A doorway with a reddish-brown frame is open, showing the interior of an apartment or condo. Inside, a kitchen area with a microwave, cabinets, and a countertop is visible, along with a hanging light fixture. The floor transitions from wood at the entrance to carpet further inside. The exterior wall is textured and painted beige, with a black and gold oval plaque displaying the number 3130.
Momma G.

There are birds living in apt 3130 lol .... Door has been wide open since the office showed the apartment on Monday. We tried to tell y'all but you keeping saying "we will send someone to check it out" but, it's still open & currently occupied by pigeons ... Future Residents: My Bestfriend who's lived here for 1year now has only had one issue and it's how attentive the office is. They don't care that her fire hydrant has been broken for 3months now, that her flooring is lifting because of a water leak and that her neighbors door (i don't think they live there anymore) has been open since Monday. She had me call for (her English is not great) her 3 times now. Security said "we can't do anything our people don't get there till another hour", i called the office for her twice now and both times they said they would do something about it but, no movement. Update: Someone just moved in today and the office didn't tell the new tenants the door has been open for 4 days now & that pigeons were living there! P.S : The "Need Cash For Weed" Guy that stands out on the I17 & Cactus lives in these apartments!

Motifs great repairs.
Alyssa P.

I feel like I need to update my review considering my 2nd lease term with motif was absolutely nothing like the first. If you're a first time renter here go for it, they'll treat you like gold; however if you're considering moving units at any point I'd advise against it. I was in a one bed unit from 05/2020-04/2021 it was great after I moved in I really had no issues, I was in the building right off cactus facing the road so the noise was bad but bearable. Maintenance always came within a day or two of the request, no complaints about the maintenance staff, their supervisor however... Which brings me to the 2nd lease term. With things switching to WFH we needed a bit more space & decided to upgrade to a 2 bed 2 bath, we were there from 4/2021-2/2022. Before we moved in fees were always a surprise, we were constantly being told different amounts for the deposits, if I remember right we ended up paying $200 more than we were initially told. When we moved in there was food stuck to the counters, hair in the bathroom drains & stuck on the walls most of which was painted over, my favorite part someone's used false eyelash in the 2nd bath medicine cabinet along with some brown goop. I wish I had taken more pictures but the vinyl (which they're now charging us for) was peeling & coming up where the 2nd bath and kitchen meet, the picture attached is how they "fixed" the carpet in the first bedroom which had a stain too, we're also being charged for carpet replacement, why when they needed to replace it in the first place? I understand I had cats but the damage was done before we got there. These people have absolutely no respect for anyone elses time or schedule. During our move out process in January we were scheduled for our move out inspection, no problem, the problem however was with their lack of communication within the office and with their residents. When the 1st inspection was scheduled it was perfect, I was off work & had the day to wait I was told between 10am-4pm; around 3 when no one had showed I called the office & was told the maintenance sup was out so no inspections were being done, ok fine but dont you think some kind of notice would have been nice? They email blast you any other time. This happened 3 other times before it was agreed (end of Jan) that no pre-walk was needed since it had become such an inconvenience & we were sch to move the 2nd week of Feb, I was told this was documented & I was assured I wouldnt have to worry about getting anymore calls about the pre walk. Then on Feb 9th (3days before we were supposed to be out & moving to a different county), I get a lovely voicemail from the maintenance sup Alan, at 12 o'clock in the afternoon on a Wed. I was working, sorry other people have jobs too Alan; The voicemail went as follows "Yeah hello this is Alan from motif maintenance I was supposed to possibly do a walk between 10 and 1 today if you're out of the apartment but, I don't know, no answer, thanks bye..." I was given no 48hr notice telling me someone would be entering my home, in AZ this is illegal, I was also told a week before that I didn't need to worry about a move out inspection. So I called the office around 12.30 and spoke with Christina I believe, who told me she would figure out what was going on and then give me a call back. I made it extremely clear that I was working from home with sensitive info & would need some kind of notice before they got there so I could make sure I wasn't taking calls or in a meeting, she said ya no problem they would try to get there during my lunch hour if possible, which was around 2. I heard nothing back, until 4pm when someone from the office and I'm assuming Alan came to my door, banging like they were the freakin cops. I was sitting in the window right by the front door, working, which you could see from the stairs. I was on a work call so having someone pounding on your door during that isn't pleasant. Why was giving me a call to let me know they were coming so hard? Again, no 48hr notice so they shouldn't have been there in the first place. Now that we're out, I get 3 emails on the same day Feb 23rd, telling me there is a $143 balance owed on my account. This is the first time they had contacted me about it. 4 DAYS after, a Sunday, I get a voicemail telling me if I don't contact them about the balance or put $74 on my account they would send the balance to collections. Little soon for that don't ya think? Considering we just left their unit less than 2 weeks ago? And they called me an hour before they closed? how convenient for them. All in all if you can find somewhere else to live I would definitely do so, their $400 rent increases aren't justified and you'll end up paying to get your car out of their tow yard at some point or replacing your valuables. My boyfriend had his work truck broken into 3 times while living here, even though they claim to have "security".

Her car - The image shows a dark-colored sedan with visible scratches and damage on the front bumper and headlight area. The car is parked on a concrete parking space, with the front wheel resting on a concrete block. The ground around the car is asphalt with some dirt and leaves. The car's surface reflects the sky and nearby surroundings.
Raven A.

This is the most ghetto place I've ever seen in my life, and I moved here from LA. SHORT STORY DO NOT MOVE HERE. Parking is horrible Leasing office doesn't care about issues You can hear everything all the time ( people fighting, music) Police are constantly having to be called Homeless people digging through trash cans Parking lot, grass areas etc disgusting Constantly having to put in maintenance request Gates don't work Cars getting broken into and hit with no cameras on property. LONG STORY: If you want to deal with your neighbors domestic problems and get your car broken into and hit in under six months of you moving in, you should definitely move here. And they are really helpful because they don't have cameras, and the police are called so much they won't come, unless someone is getting stabbed. And I know that because my neighbor was getting stabbed. My roommate and I have filed so many police reports, and have contacted the leasing office so many times with nothing being done about our issues. I've never felt so disrespected, depressed, anxious and miserable in my entire life. I'm not even 21. This place has literally sucked every ounce of happiness out of my soul. I've had to get a therapist, a stress dog, and I literally had to get my schedule moved around for work so that my clients can't hear the arguing or noise coming from the apartment above me. All of this I have related to the front desk and you know what they tell me. Keep reporting this to the police and keeping note. It's literally pathetic, just say you don't care and aren't going to do anything instead of that lol. What ever you do please do not move here for your mental sanity. Even if you don't have neighbors that are fighting each other, the appliances don't work. Our patio started leaking water from the wall a month after we moved in and we've had maintaince people in our apartment almost every month since then. It was so bad that the paint was chipping from the wall and from the floor of our patio. That situation was a whole issue because they were saying it was our fault that it was leaking. How is the neighbors above us, USED water leaking onto our patio our fault? And our dryer is constantly not working. Any over head cover whether that's under the microwave, or over the ac unit is popped out, and our screen/patio door wasn't even working when we first moved in. We also have to slam it to close it probably because it isn't on the door frame straight. This is what I mean by ghetto. Like where am I? Is the part of town really the run down part of Phoenix? And we keep having issues with the bathtubs where the fountain will get stuck so the only option you have it to take a shower since the stopper is stuck for the water. That's honestly fine but not when it comes to cleaning. Just don't move here. I didn't want to move here in the first place honestly, it's as run down as it looks. Just disgusting. And there's homeless people walking around the apartment and digging in the trash cans. Their gates also don't work as well, and that was the main concern we expressed when we looked at this place. They of course lied to us and said it should be done by the time we moved in. Parking will be a major issue for you if you work from 8-5pm. You will find no parking whatsoever and will have to park down the street or something. But good luck because my roommates car got broken into, my car got hit by my neighbor, and someone got their tires stolen out there car. So it's just not a safe thing to do overall. In conclusion, what ever you do. Do not move here. Save your money and move to a safer area or at least an apartment that cares a bit more about its tenets.

Ivonne H.

DO NOT RENT HERE!! I lived here for the past 7 months in Apt 1005 and parking is horrible. My husband has had to park towards the back of the apartment complex outside. And got towed. Not to mention the weird people near the trash bins lurking around. But as well as having roaches in my home. We had gotten the apartment sprayed three times and they kept coming out! I went into the office and told them about it. They said " they're going to start coming out because of the spraying and begin to die". That's a lie when roaches should have been all dead after 1 spray visit and that's it! Maybe that's because the company they use is cheap! Plus my apartment was one of the "premium renovated" so it shouldn't even be having those problem! It's definitely not worth what we are paying. NO ONE should be living that way EVER!! Plus front office is horrible has bad communication! I had cockroaches crawl on my Bed! Seen n some of my blankets, on my counter tops, walls and ceiling!. I had no idea where they were coming from. I had to continuously go to the office and to get them to get on top of things. Lizette the leasing manager, told me she was waiting for them to call, pest control, like if it was something to take so lightly and from my previous customer service experience and working in Realtors office you keep calling until you get them out there on the property to spray that same day. Not a week from that day like I had to wait because they come every Wednesday lmao. I lived near the front of the office and even on some occasions as I'm walking to my apartment, the buildings Lights were shut off... why?! I have no clue but I'm alone and it's dark and you never know who's lurking in the hallways. Even one day as I was at my home (where I should have the security for being comfy or in my underwear) my husband comes in mad saying men from the outside were staring. Not to mention my room blinds were completely closed. So lack of privacy there. They must get the blinds cheap or something because they will even break from opening the blinds. On some occasions in the bathroom, not sure why, I can smell smoke or weed. We don't even smoke in this house so not sure where that was coming from! The day the landscapers come they blow all the leaves into my patio. I know this because I'll sweep it out and it'll be there right after. They just need to be a little more careful is all. Definitely DO NOT RECOMMEND!! Don't waste your money here! I couldn't live like that anymore. I tried to do an emergency move out and they declined that, had me do a 30 day noticeable still live under the circumstances that I mentioned above. So I cleaned my house and got the carpets cleaned as well and they sit there and charge me a shit ton of money. They sent me pictures of them pulling back the carpet saying there was pee stains and a few other things. When we received our apartment ,and as you can see from previous people and reviews, the condition of the apartment when received was horrible compared to how we left our apartment. I'll attach pictures but they steal from you. They went the extra mile to not pay us our deposit back. The office people I cannot emphasize are rude and they act like it's for your best interest but it's not. They never follow through on anything. It was the WORST experience EVER! People rolling their eyes at you. Don't communicate as they should with you. And overall don't value you as a resident. Don't waste your time here I can't stress this enough. It's horrible. You get roaches, rat poop, poor customer service, rude employees, occasional hallway blackouts (making it unsafe), weird people lurking. Trash everywhere. And so much more.

Peeling - The image shows a ceiling vent with a damaged cover, located above wooden cabinets. The ceiling has a textured, popcorn finish, and the wall around the vent is painted white. The vent cover appears to be partially detached or broken, with a visible gap and a piece of the cover missing. The wooden cabinets below are brown with a smooth finish.

While I'm lucky to not have an apartment infested with bugs, I can't say enough how miserable these apartments are. They're extremely expensive for the quality you get. (Example: my apartment is considered one of the newer, renovated ones and upon our move in last December, there were lots of things that were damaged lol) Second, people are constantly fighting and yelling about their dead beat boyfriends cheating on them. Dogs, specifically near buildings 103-106 are CONSTANTLY f*cking barking and when the office says they're going to address any noise complaints, they don't. Pretty sure Catie and all the other women are scared of 90% of the tenants and instead leave us to fend for ourselves. Safe to say I won't be renewing my lease. Also, most of the girls in the office gossip and stare at you. Especially Ailene, I'm pretty sure that's her name. Can really only say good things about Jessica, other than that, this place is a waste of money and will only keep you up at night in misery. Families, steer clear. Adding to my review because the manager messaged me and is treating my concerns as if they are made up. I didn't include this because regardless, it doesn't change the fact that I won't be renewing my lease but it seems I must make my disgust clear if this apartment won't make any changes other then fixing the holes in the ground or fixing the parking situation. At my previous apartment here, our downstairs neighbors were blasting music from 5pm-5am every single day. you can see how this can be extremely annoying especially when you have a baby. when we asked them to turn down the music, the dude tried to fight my husband. office told us to record any time he confronts us and Catie told us she didn't want to hear/see the videos/recordings and would only accept something from their security. Called security and the neighbor told them that it was a Saturday and lied saying he had it at minimal volume and security just accepted it and left. Made multiple calls to police (as advised to) and filed reports and nobody did anything even with that. I contacted the main Weidner office location, spoke to Maria and was able to move to a different building. Unfortunately, the joy of this was short lived (as mentioned above) because you have neighbors who pull into the complex blasting their car speakers at all times of day or fighting in the middle of the night/early in the morning. On site security would be more effective if there wasn't only one guard on duty. Again, steer clear if you have a family or just simply enjoy resting in peace while you are off work. There's a difference between living noise and full on disturbances. Rid this place of the ghetto please.

To Christina and the leasing office: I have evidence that you admitted that you did not give me a token, and why did you threaten me? I will not compromise with your threat. I sent you an email and you didn't reply to me. You blocked my message on the website. If I didn't complain to you, you wouldn't even reply to a goohle review. Please don't lie anymore, till now I haven't received the receipts I requested. original review: Horrible leasing office, can't get any service out of it, they won't even response my email for getting receipts of my renting fee. Very irresponsible, never give me a parking token, I asked for the solution, they said no solution, and try to shut me up by finding violations I might have while staying here. I reported Christina threatened me on the phone. For the housing I'm staying, 1. there are tons of pigeon's poop on the balcony that you have to clean everyday. 2. Feels like I'm sleeping on the street because of noise from the passing by vehicles, no sound proof at all. 3. And the carpet is old and broken, it can easily hurt your feet for a lot of areas.

1st bedroom facing closet and bathroom entrance.

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2 months ago

they have great gym equipment. The office ladies in front are very welcoming and chill. Its calm and friendly area.

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2 years ago

Celeste Is amazing! She was phenomenal to work with and she helped us secure a wonderful apartment.

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Destiny was a very helpful young lady who made the move in as easy as possible! Got my new home thanks to her

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Page 1 of 3

Ask the Community - Motif

Review Highlights - Motif

! Also, Anthony; one of the Leasing Professionals, always answers my questions when I call into the office and serves me right with a smile

Mentioned in 9 reviews

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We have lived at the Standard going on 5 years. The location is great, the building is well…read moremaintained, and the people who live here are all friendly. Not a party scene here at all really which is nice. Glen, the Manager of the community, is amazing. He really cares about the residents and the experience living there. He is highly involved in the property and is always making sure things are just right. He also is always putting on fun resident events which are creative and a great way to meet your neighbors. Lionel is the Maintenance Supervisor and he does a fantastic job. He has an eye for detail and is always out working to make sure the property is in great shape. He really has done a wonderful job in keeping the grounds and building in great shape. This place has it all, I would highly recommend The Standard to anyone looking to move to the Old Town Scottsdale area.

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I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

Luxe Scottsdale Apartments

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I moved here in early 2022 when the previous management team was attentive, communicative, and…read moreactually cared about residents. Since the new management took over, this place has gone downhill fast. They increased amenities and trash fees while amenities were closed and trash pickup was inconsistent. They also misrepresented our lease terms and told us a deposit premium would drop off after we renewed our lease. Later they said we would be paying it indefinitely. On top of that, they started charging me $20 a month for renters insurance even though I already had coverage, with no communication about needing to resend documentation. Utility charges for shared amenities have also somehow doubled since new management took over. Parking is poorly managed, gates constantly malfunction, and residents have even been towed from spots they pay for monthly with no accountability. The maintenance team is great, but the front office staff is disorganized and rarely resolves problems. The most concerning issue happened when my husband broke his foot in March of 2025. The elevator in Building B repeatedly broke, forcing him to use crutches down three flights of stairs to get to doctor appointments. For a luxury apartment charging over $2,000 a month, having a working elevator should not be optional. Management also made excuses for themselves and were told they were only then made aware that elevators need routine maintenance and not just maintenance when it broke. We were also displaced for over a week after an upstairs neighbor flooded their apartment and had to fight management just to be reimbursed for the hotel. When we returned, our unit was dirty and damaged, even though we left it spotless. (pictures included) Between the constant fees, poor communication, cleanliness issues, and declining management, this place is not the luxury community it advertises itself to be. It feels more like a money grab. Don't just take my word for it. Look at the reviews from the last few years and you will see the same pattern. I hope management actually addresses these issues instead of continuing to ignore residents' concerns

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(6 reviews)

I have been living here for a year before I decided it was time to share my experience at Urban…read moreGardens. This complex is almost always full and the turnover is low. I waited for two months to be able to move in here and it was absolutely worth the wait. The lush fruit trees provide shade, the tenants are happy with their affordable rent, and the staff is always on site in case there is an issue with appliances or AC. The complex itself is clean, painted regularly, and the yards out front are immaculate. The inside of the units are a perfect combo of drywall and brick, allowing each resident to have some privacy while keeping the temperature cool in the summer and warm in the winter. My utilities have never been so low in an apartment complex, period. I am a single father, and the neighbors are absolutely wonderful with my daughter. It is important to mention that these units are quaint, are perfect for single working professionals beginning their career, graduate students, single parent of a young child, or dual income/no kids couples. The management does allow pets with a deposit. You will never rent from someone that cares as much as the condition of the place you live as the staff and management of Urban Gardens. They truly go above and beyond to care for the people and your experience. I have lived in complexes near colleges or in arts districts before that cater to a party and BBQ culture, which comes with noise, broken beer bottles, and violence. This complex is quiet and friendly. I have had more restful nights at Urban Gardens than I have had in Tempe condominiums that go for 3 times the rent.

So I waited to write a review to be able to give some true insight. After living here for six…read moremonths I can truly say that this has been the best experiences renting from an apartment complex or any home overall. I had a blower motor go out on a Saturday night. The maintenance guy Larry showed up the next morning (Sunday) to fix the issue. I can honestly say it was very unexpected to be treated as such a high priority. I'm truly grateful to have such an awesome maintenance team here at UG. I have a pet and this place is the first place where I feel like he (the dog) is really accepted. The staff sees my dog around and treats him like he's a little neighborhood kid. Super pet friendly. The manager lives two units over and is one of the sweetest people I ever met. She's always keeping up with the grounds and does a great job. The owner Robert really makes me feel like being happy in my home is a priority. He has very much helped make this place feel like home. My neighbors are quiet and friendly as well. Everyone is very considerate of one another. (Thanks guys!) The facility is an older place but still keeping up with the times. I waited two months or so to move in as it was being remodeled and it was a great decision. Rent here is affordable, facility is clean and energy efficient. There isn't a lot of turn over so getting in is kinda tough but well worth it if you can make it happen. The location really can't be beat with all the shops/bars/restaurants around. 10/10 would recommend.

Soltra Kierland

Soltra Kierland

(4 reviews)

I rarely write reviews, but this one is truly from the heart…read more The entire team made an incredible effort to process my application quickly, and I will never forget the support they gave me during a time when I really needed help. While other luxury apartments kept delaying my application and making the process longer and more stressful, the team here showed genuine care and understanding. Soltra Kierland was actually the apartment I liked the most from the beginning. However, because of my son's school district, I initially had to prioritize another complex. Unfortunately, that situation became very difficult and left me in a stressful position. In the end, after finally being able to enroll my son in school with special permission, I was welcomed warmly at Soltra. Tracie, in particular, was truly exceptional. When I explained my situation, she didn't just treat it as part of her job. She listened with empathy and understanding to a single mother who simply needed a home for herself and her child. Her kindness, professionalism, and human approach made a huge difference for us. Before and after moving in, she continued to help in every possible way, and we are very grateful. The community itself is wonderful -- residents are respectful, the environment is clean and well maintained, and my son absolutely loves the pool. Everything is always taken care of. I would warmly recommend this community to anyone looking for a place with trustworthy and caring management. On top of that, the location is fantastic, with amazing dining and shopping just across the street. Thank you again to the entire team for making such a difficult moment in our lives so much easier.

Spacious units with upgraded amenities and a great overall atmosphere. Neighbors are friendly and…read moreI've had zero issues--now going on my second year here. Tracey, Mikey, Taylor, and Hannah have been nothing but helpful and responsive. Highly recommend this complex.

Motif - apartments - Updated May 2026

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