Front Desk- 5 Stars Breakfast- 5 Stars…read more Room-3 Stars We did not encounter any problems. We reserved our room online directly thru IHG.com. We checked in around 5'ish or later on July 2nd. The Front desk were nice, we received the room we requested. Breakfast: They had a lady serving breakfast. We were super happy with this especially with Covid and no one wearing mask. We would not have eaten if she wasn't serving. They had a baseball team there , so it was alot of kids. We had gravy/biscuit, orange juice and coffee. We weren't a fan of the eggs or turkey sausage. We had the same thing each morning. Room: Definitely needed some tender love and care. There was hair on the tub, bathroom nor room was that clean. I bought my cleaning supplies but I do not like cleaning up other peoples hair. If it wasn't for the uncleanness of the room, I would have given them 5 Stars for Customer Service Alone. We would return if ever back in the area.

Stayed here for business when all the nice hotels closer to Fourchon were full. It was a nice stay…read more The room was clean and comfortable. The neighbors were quiet. The staff was friendly. If the hotels are ever full again, I will stay here.

Hands down the friendliest and cleanest Hampton Inn we've stayed at. The staff goes above and…read morebeyond. The housekeeping staff are hardworking and thorough. Cannot say enough good things about this hotel. Will definitely be back!!

This location was close to shopping and restaurants. We only stayed one night. The front desk lady…read morewas nice. My Studio Suite was clean. This will definitely be my hotel if ever back in the area. This placed seemed like it was brand new. Front desk, lobby and my room was exceptional.

Driving up I was shocked this was a courtyard! It's massive and definitely a pleasant surprise!…read more Rooms are large, the bar is fantastic and the employees were extremely pleasant and friendly! Will definitely be staying here in Houma!

Everything from check in to check out was wonderful. I was in Houma for one night for a local race,…read moreand I arrived around 5:30. It was very convenient to where I needed to be, and it is located right behind the Civic Center, so that would be great if you have an event there. The lobby area is very large with great seating options, and it really has a glam feel to it. Check in was very easy, and the delightful employee made sure I was quickly to my room. I was given complementary water, so that came in handy with hydrating! There is just one elevator on the side were I needed to go, so I suppose that could be an issue if there's large crowds or for busy check in/check out times. My king room was on the 4th floor. The room is very large and was very clean. A large flat screen, mini fridge, coffee set up, and all the other usual items were there. The AC works VERY well, and it did not have that overly damp hotel room feel. I walked around the hotel, and it has a nice indoor and outdoor pool, and large workout room that even has free weights, and some of the rooms even have balconies overlooking the pool. I weighed my nearby restaurant options, but decided to just eat in the hotel bar area (I missed happy hour, but they have some deals during that.) I was a bit shocked at the prices of the food -- VERY affordable. I went back and forth on a few items and, per the sway of the employee there, chose the quesadillas. I was very satisfied and walked out not spending too much on a drink and dinner. I would have spent more if I would have gone off site. Back to my room, it was very quiet all night - nothing woke me up. The bed was pretty comfortable, and the shower worked all as it should. The icing on the cake is a noon check out! I was able to race, attend (and receive) the race award ceremony, go back to to the room to clean up and lie down for a bit, and then head home by 11:30. That is SO convenient when you sweat all morning and have a long drive home. I will absolutely stay here again when my path leads me to Houma in the future!

Clean rooms, nice ambiance and friendly staff... Convenient location... Will definitely stay againread more

They cancelled my 2 room reservation, booked many months in advance, and didn't have the courtesy…read moreto call me about it. I just so happened to call the hotel shortly before my stay and was informed 'we can't honor your reservation.' I asked for the manager to call me back and haven't heard a word since. However, I see they went ahead and cancelled my reservation on the Hilton site. Sorry best friend, I can no longer serve in your wedding because I cannot find accommodations this close to your wedding date. Horrible, horrible experience. Especially considering that I'm a diamond member who stays exclusively at Hilton properties when traveling.

Great place ---stayed due to them having a Tesla Charger (10kw)…read more **Thanks Best Western** Note--checked other locations, close to the (KHUM) ---no one had a charging station Parking & charging @ night was extremely dark---please add some lights Over-all, I would recommend the place

We stayed 3 nights while our son was at a football camp. Check-in staff was very friendly but slow,…read morewe weren't in a rush so it was fine. Pros - bed was comfy, AC worked very well, free coffee and juice 24/7, and location works well for activities in Thibodaux or Houma. Cons - grab and go breakfast was frozen breakfast sandwiches which ends right at 9am even on weekends. AC unit was loud! Would stay there again. Hopefully breakfast improves post Covid restrictions.

I have been staying at this place for weeks and i love it! This is the best place to stay in town…read more It has a lot of restaurant within 5 miles from the location and really good quality rooms. it has really good prices compared to other hotels around. Great room service and the people running it are really friendly. This place is like a home to me.

Nasty, and run by unintelligent front deck. Fire the rude, disrespectful front desk little boy. I…read morewas in a medical emergency and asked to be transferred to my husband's room....he refused!!! Really!!! NEVER STAY THERE, a waste of money!!!!!

I don't even know where to start. I would avoid this place personally, the way it currently is…read more Let me start off by saying, I know this area was hit by a hurricane in the last year and they are in the process of remodeling, currently. But to me they they seem like they are just painting over the real issues here. I walk in and was immediately hit by a strong musty smell. Don't know if it was the carpets or not. If i didnt prepay for my room, i would have went somewhere else. I assume it was from water damage. No one at the front desk at 3pm. Seems to be the norm at hotels these days. Just a big button on the counter to buzz somebody. Someone eventually showed up and took forever to check me in, clicking like 1000 things on the computer. Not sure if they were playing solitare or what. Room seems like a mismatch of decors. Had a floor lamp that was leaning to the right. The fire sprinkler on the ceiling had tape around it. The shower had a water handle that turned completely in a circle. Someone didnt install that right. Couldn't tell what water temp you at or when it was fully off. You can hear almost everything that goes on in the hotel. The bright lights facing the building don't help you sleep at night. And, they have no breakfast. Turned that area into some makeshift tool workshop in the lobby. I really don't have any good points for this facility.

Everything could be improved they were suppose to resolve the issue and never did. Was charge a…read moreridiculous amount for room and then had to wait for someone to change the batteries in the door to be able to get in the room. Run down!

Room was absolutely infested with flies and the people who use the place as an apartment were…read moreblasted music at floor shaking volumes well into the night. The bathroom facilities looked like something out of a saw movie. Unless you're an illegal immigrant looking for a place to hide or hiring a hooker keep your distance.

Trashy, rude, can't be a hour late on paying are they are calling the cops. Don't recommend. And I…read morewon't even mention the drugs everywhere. Smh

Very reasonable price. Room was spacious and SUPER CLEAN!!!! Located next door to a McDonald's and…read moregas station. Across the street there's a grocery store and multiple stores. The bed is HUGE!! Full fridge and a nice flat screen television. Even have a work desk and a love seat in the room. Awesome place. Would advice everyone to stay here and I will stay here again