Had the pleasure of staying at this location on the night of September 3 in RM #122 on a road trip from Phoenix to Pittsburgh. Had the DISPLEASURE of checking into this location on my way back to Phoenix in RM #124 on the night of September 21. After checking in at approximately 10:15 this evening with rate and tax at $80.90 for a one night stay, I was preparing for bed. I pulled back the sheets and much to my dismay, the top sheet appeared to show signs of semen stains and I noticed the same on the fitted sheet. Just to make sure I'm not some crazy deranged 46 year old with an imagination, I did make contact with both sheets to confirm my suspicions. I then pulled both sheets off and took them to the desk where I made the FATAL MISTAKE of asking for new sheets. Before even looking at what was in my hand, a bald gentleman vehemently denied there was semen on those sheets at which point in time I held them up and showed him as he stood behind the glass and I explained how I just checked in and I promise what's on those sheets did not belong to me. At 46 let's assume I know the look and feel of a STIFF SOCK and I promise those stain marks were stiff as a board! He then informed me that he would need to place me in a new room and directed me to bring the sheets to him so that I could pass them to him through the door since they obviously wouldn't slide through the window with the plexiglass partition. Attitude from start to finish. As if I wasn't a GUEST checking into his hotel and as if the hotel didn't fall short in guest satisfaction. I may have mentioned out loud that I have a past as a DoubleTree Hotel Front Office Manager so I do indeed speak "hotel". And upon mentioning that, the bald gentleman replied with THEN WHY DIDN'T YOU STAY THERE because . . . well tell me again why I want to sleep beneath/on sheets stained with someone else's semen!!! I didn't even ask for someone to come to my room and replace my sheets. Just give me the set and I'll make the bed myself!!! I'm on a road trip to and from Pittsburgh and I just stayed at a Candlewood in Pennsylvania where my sheets were COVERED in hair that wasn't mine. I'm not difficult. I went to the desk and asked for new sheets and changed the bedding myself and stayed for 2 days. So what was the problem here??? As another POTENTIAL guest walked in, I said OUT LOUD "how do you give me attitude for bringing my semen stained sheets to you for a new set as if I did something wrong" and that potential guest walked out the door faster than he walked in that door. So now this Motel 6 lost business. And it's all my fault. And I'm asked to leave. I then called 911 just as a security measure to make sure I would be able to remove my belongings AND my pets without incident. Upon their arrival, the gentleman at the office advised the police officers that he would NOT be refunding my money for the 25 or 30 minutes that I may have been in that room. I have time dated pics of the sheets in question. And upon removing my belongings I also have time dated video evidence of a baby roach crawling on the floor. It's been said that God works in mysterious ways so thank you God for allowing me to leave that room without transporting roaches from New Mexico back to Phoenix. We have enough wild life. I promise!!! But explain to me why we feel JUST in not returning my $80.90? With a background in hotel front office management going back to 2007 AND a background as a bank branch manager going back to 1999, this should be interesting! Oh, I didn't even mention the condition of the mattress "protector" that apparently needed a protector of its own! Those pics are attached as well! At 46, I've lived a life of customer service dating all the way back to 1994 at McDonald's. 30 years of doing the right thing comes with expecting others to DO THE RIGHT THING when in that capacity. DO BETTER PEOPLE!!!
I should add that it's 2 hours later and I shared this story with another desk agent at another hotel and he said sometimes adhesive melts and sticks to fabric. I'd buy that . . . if this situation happened during the drying process of the top sheet on the bed. But something leaked from the top sheet directly below it onto the fitted sheet while it was still in a cool liquid state which tells me the chances of both coming out of the dryer with STIFF stains in the same exact spot(s) are slim to none! Prior to this road trip, I haven't stayed in a hotel since 2019 on another trip to Pennsylvania. And it's definitely gonna be awhile after this experience. Especially since the next hotel checked me into a room that was already checked into just to move me to another room where I was greeted by a roach on the floor the minute I flipped the light switch. What can I say. I'm a lucky guy! read more