Negatives: 1. I have to tip-toe to look out the peep hole…read more 2. Towels are thin. 3. The office chair I'm sitting, now, is making me slide out, it's worn out. 4. As I was having breakfast, I noticed a dead fly, and the hem on the curtain is un-done. (see photo) Positives: 1. TV works great. 2. Pillows and bed soft and we have our own bed. 3. Wash basin and bathroom counter top & floor are clean and updated. 4. There enough lights, it's bright in here. 5. It's quiet, not drafty. 6. Parking right outside the door. 7. I like the fact there's a bathroom sink and towel racks to hang when they're wet. 8. Bar with even more space than the bathroom sink, but it needs a towel rack.

Great place to stay!!…read more Reserved 4 rooms recently on a hunting trip and the rooms were wonderful!! They got us 4 rooms together and they were all very clean and nicely kept!! The beds were comfortable and the air conditioning was working superbly! The people here are very friendly and most accommodating as well! Second time I have stayed here and I plan to stay here again and again! Great hotel!!

Wife and I had to make a last minute drive from OKC to LA, and this was our one overnight stay on…read morethe trip. We booked by calling same day, owner was very sweet and accommodating with our late arrival time. Room was very nice, clean, had what we needed and felt very well cared for. Highly recommend this place to anyone driving Route 66 in need of a cozy place to stay!

Family/ Veteran owned! Upscale motel 6, clean, comfy beds. Frig, microwave, great shower, TV…read morechannel guide and a cute doggy.

We cannot say enough good things about our experience at the Hampton Inn in Santa Rosa, New Mexico…read more What started as a stressful situation--my husband's truck breaking down and a painful foot injury that we feared might be broken--turned into something truly special because of the incredible staff here. From the moment we arrived, the kindness and care we received went far beyond anything we expected. Manager Amy runs an outstanding team and clearly sets the tone for genuine compassion and service. Ray at the front desk was especially wonderful--he went out of his way to help us, even connecting us with his sister Juana, who graciously stepped in to give us rides around town when we needed them. That level of personal care is something you just don't see anymore. Ray himself was also incredibly inspiring and helpful throughout our stay. Susan, who took care of hospitality and the kitchen, made sure we were comfortable and well cared for every day. Andrea kindly gave us a ride to the hospital, Jeremy made sure we got safely back, and Carlos helped with transportation to the mechanic so we could deal with the truck. Each person we encountered showed genuine kindness, generosity, and a willingness to go above and beyond. In a difficult moment, they treated us more like family than guests. If you're ever in Santa Rosa, this is the place to stay. Not just for the rooms--but for the truly exceptional people who work there. Thank you all again for everything--you made a hard situation so much easier, and we will never forget it.

We have been on the road since 11/1 and have stayed every night at either a Hampton Inn or Garden…read moreInn. This is our last night on the road, and our last "Hilton experience". While I don't like to give poor reviews, this Hampton did not meet our expectations and was the lowest quality we experienced. The room was clean, but VERY dated and truly did not feel like a Hilton hotel. As it did have some updates, it just felt old and the shower, while looked clean, just kind of made it feel dirty by being so dated. Also, we could hear constant squeaking on the floor above from the guests walking. The breakfast was good and equal to some of the other hotels, (some others were outstanding) so no complaints for Santa Rosa. The game-room with pool table was a nice surprise, but Hilton, i. My opinion THIS IS NOT HAMPTON INN QUALITY/STANDARDS. I would suggest mandating updates as we were disappointed and will not stay at this hotel again.

Santa Rosa is out 1/2 way stop on many vacations. We have stayed here many times before, right off…read moreI-40. They have renovated rooms. I like this one with no carpet. The sink is in the room seperate from tub shower and toilet area. Check in is usually friendly but you have to actually talk to them to feel welcomed. Sits Up on a high hill. This is the place to stay! Prices sometimes alittle high unless you book on line. Book even if you are almost there and save alittle.

Pluses: Comfortable bed, pillows, rooms. B rating on cleanliness. Decent la quinta free…read morebreakfast. Nice free toiletries. The staff is very helpful and friendly. Negatives: slippery bathtub. No ice or free soft drinks.

Find a different place. This place appears clean, but the entire place has an unpleasant sewer…read moresystem smell. Not sure what it's from, but it got worse in the hallway leading to our room. Later, we noticed they have plug-in air fresheners in the halls near the elevator, as though they are trying to cover it up. Breakfast was okay, but the OJ machine was out of service. Friendly staff (not sure why people say they're rude). Also, it was clean, but not exactly sparkling in the room. As I said, find a different place to stay.

Giving 3 stars only for the parking situation and not having hot water. I just stayed here January…read more2nd now I did get in late and had a flatbed trailer with me but the parking lot was completely full there were cars, trucks and trailers doubled parked to fit everywhere. The front desk worker was super nice and friendly but said I'd have to park across the street where a few others did in another parking lot that didn't belong to them. I didn't feel comfortable with that so I ended up parking along the curb against the building to make my own parking spot. There was plenty of Tesla chargers and parking for there if you had an ev but if you are pulling a trailer I suggest arriving early due to the small parking lot. The hot water situation in the room not sure if it was because everyone was taking a shower at once or if there was another issue but even with the valves turned all the way hot it was still cold. Other than that the room was really clean with a comfortable bed with easy on off access to i40.

Recommend: Yes…read more -Cost conservative. -Spacious rooms. -Continental Breakfast. -Quiet. -Spacious indoor pool. -Wide walkways. Generously sized foyer, breakfast bar and meeting rooms. The property actually has quite a generous footprint and parking is sufficient but close... Tuck in your mirrors! The property is quite aged, brown carpet really requiring some steam cleaning but each room had a sizeable platform, semi modern design and a clean hot shower to get you going. This review teetered between a 3/4 but it GETS a 4 because the price point is RIGHT! It's quiet, indoor entrance platform with ice machines and washing machines on the property really make it a highly recommended price point for under $125.00!!

My choice of this hotel was proximity to a required stop…read more Upon check in I was told that all first floor rooms were taken and I had been put in a second floor room. Normally a non-issue. I travel with a small collapsible wagon to bring things in for a stay. Then I was informed there is no elevator. Not that it was out of order, but the building does not have one. I had no other choice but to stay. Multiple trips were required to bring everything in including a cooler. The stairs closest to the entrance that was recommended to me were just raw metal. It was ironic that there was an accessible button for the door there. It did have an access to the first floor, but if someone checked in that needed accessibility and the first floor was sold out they would be out of luck. I was traveling with my daughter. We went down for breakfast in the morning, made our plates and headed back to our room. Breakfast was ok. My daughter liked that the New Mexico symbol was on her waffle. The staff was nice and there is plenty of parking.

2 rooms needed; 1 K & 1 w/2 beds. There are NO KING BEDS at this place Rm. #114 was the worst…read more Full blast cold or full blast hot shower; warm is a trickle. Drain in shower was not secure. Hole was really nasty looking. Sink felt loose enough that it could fall if someone were to grab it needing some support. No frig; one was delivered but did not work. Both rooms need new weather stripping around doors. Could not stay warm enough in the early month of February nights. Only one washcloth..... really ... getting skimpy all around. Seems like people don't matter, only money ......

The room was small and only had one pillow per person. Beds were too small and they said it was a…read morequeen, the pool was closed and they said it has been for around 4 years! The bathroom was an okay size but the water sucked, the towls had weird stains and there was a long piece of hair on the wall and it was not ours cause nobody has long hair! And the door would not lock and when we got it to it was super hard to turn the knob to lock it. The fridge made this horrible noise ALL NIGHT and the stupid lights RIGHT OUTSIDE THE WINDOW confused everyone.

Great classic Route 66 motel…read more Fantastic front office service. Great prices. Secure and safe. Close to food and booze! The guy at the front is a character and fun to chat with. Clean rooms and well kept for an old classic. Great hot water. Tv is good. AC rocks.

I loved the sign and retro look of the motel. These are things I look for when traveling,…read moreespecially on Route 66. However, my dad always asks the clerk to look at the room. The guy at the counter said, "The rooms are clean." My dad asked again if he could see one just because. Clerk said, "What, don't you trust me?" We did not end up staying there because of lack-of-respect. It's okay though, we went to La Mesa instead. MUCH better staff and view!

Looked online for an overnight stay; the price was right and it was dog friendly. Another selection…read morecriteria was: Decent breakfast, as defined by having protein rather than carbs. It was clean, not very worn, and had a friendly staff. We didn't experience problems others had found. The pool was closed; OK for us at the end of January. Parking was fine. Gets four stars for meeting expectations. There are lots of hotels on this strip of Route 66; this one met the expectation at the low price we wanted for the needs we had.

Stayed there last week on a 3 day road trip with my family. I found this roach in my room and went…read moreto complain to the front desk and requested a refund. The front desk contacted their manager and they told them to tell me to contact Expedia since I booked through them and they would grant the refund. I did that and Expedia told me last week I will get a refund. When I checked the refund status today they tell me the hotel is saying I didn't complain to the front desk and I will not get my refund. I will be posting this on all there online presence and will contact corporate and the health department to check this hotel for their standards and the safe for the public. I will also dispute this charge with my credit card company and never stay at a days inn again.