very close to town that is the good thing about the place, other than that very disappointed young man at the window was not very friendly and once we got in the room, I realized although the bed was made it wasn't clean. The extra blankets were filthy. They had long dark hairs all over the blankets. It looked like somebody had put their shoe print on the sheet once we pulled back the top cover:( I felt as if I were sleeping on springs YIKES!!! Terrible nites sleep !! I guess it's better than sleeping in truck since it was HELL OF A COLD read more

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For the rate they're charging, I expected a housekeeper with a mop and vacuum. At minimum, a courtesy wipe down. Instead, it looks like they're waiting for a team of forensic experts with UV lights and a search warrant. I didn't know whether to unpack my suitcase or call a priest for an exorcism. The real star of the show you ask? The shower. It's so small that I had to enter it sideways like a piece of bread in a toaster. The shower curtain....it doesn't just hang there, it lurks! The moment the water starts, that curtain begins to drift toward you like a ghost seeking revenge. The shower curtain is so suspiciously slimy and moldy. There should be a law if it brushes against your leg, you legally have to be quarantined for 14 days. A bottle of bleach hasn't been introduced to this premises since the series finale of Friends. This motel isn't ran like it use to. Please see photos. read more

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This place was gross! Mold in the bathroom, stuff on the walls in the bathroom, hair and eyelash on the sheets. When we called the front for new sheets, he brought them and they had hair in them again. He asked if we could just pick the hair out... wth! Nope never again. read more

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DO NOT STAY HERE UNLESS YOU WANT ANTS IN EVERYTHING YOU BRING I booked a stay for 3 nights, it was relatively cheap but I suppose you get what you pay for. The first couple nights I wiped everything down because it was dirty and not clean at all, whatever it's not like I didn't expect that. I didn't even mind much when I found a couple ants running around the room the first two nights and I consider myself a clean person so taking care of it all by taping down where they were coming in from wasn't too bad. However when I couldn't get my outlet to work the third night I found a ton of ants running around under/in the bed and on my nightstand from the outlet in the wall. When I went to the front desk he offered us another room but said that was "just how it was" and more just brushed it off. Book an airbnb instead, an extra 30$ for an ant-less stay is worth it. Trust me. read more

I'm literally in the hotel room as we speak trying to call the front desk can't get an answer because there's no hot water which is a health code violation read more

If I could give negative stars I would. We have been going to Big Bear every year for the last 15 years. I will never stay here again. I will never recommend anyone staying here again. The check in point was just great. The woman at the front desk was very nice. However, when I requested a floor level room due to having two small children she made it out to be a big deal. We were there for multiple days and the hotel was never full. The hotel room is very small. One of the beds butt up against one of the beds. The faucet in the bathroom ran black when first turned on. It did run clear and never ran black again. The room wasn't dirty, but was extremely dusty. Like.... Ran my finger on the shower and there was dust on my finger. The main issue was the electricity was out. ALL DAY. my husband was skiing and I was going to stay in the room with my two small children. When I asked if there was a plan from the front desk she had no answers for me. My son was on a nebulizer so I had to go into the village and find somewhere that could let me use there electricity. Which was really humbling. After walking around in the cold with my kids all day we went back at 3 pm. Electricity was STILL OUT. It wasn't out anywhere else in town. We went to our room to have a nap because we were going to dinner. Our fridge was completely warm. So the breast milk I was storing got warm and no good. After dinner we got back and electricity was back on. After checking out I contacted motel 8 customer service and they said because this was a franchises hotel they couldn't help me or take my complaint. I contacted the hotel and have yet to hear back from anyone DO NOT STAY HERE. read more

Didn't give us any blankets, only bed sheets. Also didn't give us towels!! Are you kidding me. You pay 200+ a night and they don't even include towels in that price.They will also charge you if there is mud in your room, which is quite hard to not have mud in the room when there isn't any towels to clean the mud up with. read more

The most horriblest place to spend time in Big Bear is Motel 6 everything about it is gross the only reason they got one star because there's not a zero star.. any concerns you have will not be heard horrible service.. you're better off sleeping in your car read more

I've never seen a hotel in a cold area that didn't have blankets on the bed. If you haven't either, welcome to Motel 6 in Big Bear! The worst experience we've ever had with a hotel or motel. Truly awful. And because it was the weekend, we even paid $130 per night!! read more

My daughter was a carsick from the drive up so I asked the lady if it was possible to check in to my room early (about 90 mins). There were plenty of empty rooms as it was off season and a weekday. She said if I paid her $40 cash only she would let me check in early or I'd have to wait. Sad to say I had to give it as my daughter was so sick. She put it it straight into her pocket. Must be a normal thing with the employees as she was very comfortable requesting the $40 and pocketing the money. Never had this happen at another Motel 6. Won't be staying at this one again. Integrity and honesty of employees is poorest of any hotel I've been to and i roadtrip often. read more

My expectations were not high for staying at a Motel 6, however there seemed to be many good reviews and it was the cheapest ($270 for Motel 6!!) option for a one night stay in big bear. This was the most disgusting room I have ever walked into. I immediately did not want to touch anything but for the sake of my child wanting to stay and play in the snow I sucked it up. We ended up checking in early paid $20 cash... and dropped our stuff off and went sledding. Came back to the room quickly changed and went to eat dinner and go see a movie at the village theatre. Came back and my child was tired so she went to get into bed and there were hairs in the bed. Not like, one as an accident from the maids but like multiple like nobody had ever changed the sheets. We looked at the other bed, same nasty dirt sheets. The toilet didn't flush and we were so grossed out. To top it off as I was telling my crying child that we couldn't stay because the beds were gross and that's how we could get bed bugs and a spider came out and started crawling on the bed. Perfect timing because then my daughter was like ok let's go! Good thing we only live 2 hours away, because we left around 8:30pm. My husband went to tell the lady we were leaving because the room was disgusting and she just said she couldn't check us out until tomorrow. I would not recommend this place at all. The only positive is that it is located right next to the tubing park. read more

It was a fantastic room for the price! Very clean, fresh smelling, quiet, the bathroom looked new and remodeled. Fresh towels, linens, TV worked. The only drawbacks were a slow and dropping internet wifi connection so streaming a movie or doing any work would be impossible; and lastly, it had a great shower but no bathtub. So I give it a 4/5. If you're looking for a nice place to sleep, though, I would give it a 5 plus!! read more

No tv and no ice machine . High cost. Poor service. When you complain they tell you that they are the lowest cost nmmotel in the valley. Not worth the cost read more

Great place to stay especially when we had a problem with our cabin with no heat and almost everywhere else was booked and had our dogs at late night lucky to find this last room to stay read more

Awful. Awful. Awful. Dirty room, no blankets or top sheets for the beds. Also you have to go down to the front desk to get bath towels. Front desk staff very rude. Never staying at a Motel 6 again. read more

Motel 6 - It's 31degrees outside and there are no blankets and not top sheet. The front desk had no blankets at all. - Hotels Near Me - Big Bear Lake, California

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Based off of sheer customer service from Mary I am writing this review. My husband is in a band scheduled to play today so we booked our room online in advance. Unfortunately we are under a state of emergency as a wildfire burns out of control. That being said the gig was called off but not until this morning. Mary was very understanding and willing to work with us. She is a rare gem of an employee and I would be proud if she were one of my own. Thank you again Mary for your patience kindness and understanding of the situation. We will see you soon!!! read more

Friendly employees, clean, fair for the price and what you'd expect from motel 6. The only downside (which ended up being a big one for me) was that there was no blanket and the night was a cold 40 degrees. There was just one sheet and one hard thing decorative cover thing.. but no blanket at all (or anything even resembling one). Just one sheet to cover you. It made for a bad nights sleep unfortunately:( which is all i really needed from this stay . Everything else was fine . Would still go back if I'm staying in big bear , but would know to bring my own blanket. read more

Newly remodeled very clean, helpful staff and it's right across the street from Oktoberfest. That comes in handy when you have too much great German beer! read more

Motel 6 - Oktoberfest in Big Bear at Motel 6 - Hotels Near Me - Big Bear Lake, California

Worst motel in United state :( Room wasn't clean ! To many dog hair in bathroom! A lots of long curly black hair in bed and towels! Urine stains in bathroom ring and sit ! I went to complain and I show her all the pictures and she said ! Will sent a housekeeper over now ! I just moved to that room . 3/16/21 room 209. Wow.. read more

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One of the WORST rooms and experiences I've ever had and to be quite honest, I've stayed in some pretty sketchy motels back in my early 20's. The soonest we could check in was 2pm or they charge $40 for early check in so we checked in at 2pm and quickly unloaded our luggage so we could go back out and enjoy some snow play & tubing nearby while we still had daylight. When we came back later in the evening, we started to realize how bad our room actually was. (We stayed in room 104 for reference). Within a couple minutes, we found out one of the main lamps on the wall had a broken lamp shade which cut my nephews hand when trying to turn on the lamp. We didn't know the lampshade was broken since the shade had been turned around so the jagged edges were facing the wall to hide it. The lampshade wasn't soft, it was more like a hard fiberglass material which is how it cut my nephews hand. The room & bathroom were dirty like they never sweep/mop as there was dirt/sand material & dead bugs on the floors. The worst part of the room was an extremely foul smell that was sour or like an ammonia type smell that could best be described as cat spray/urine all over the room. The smell alone was sickening, but after the incident where my nephew cut his hand on the lamp shade my sister went to talk to the clerk at the front desk to see if we could switch rooms since the lamp shade wasn't safe and the smell was just too overwhelming. At that point we were told "NO" and that they have a policy where you have 15 mins to inspect your room and make changes yet we were never told about this policy otherwise we would have inspected the room and requested a change when we first got there. The motel wasn't packed or anywhere near full capacity, so I don't see what the issue would be to change rooms since I would think you'd want your guests to be safe and have a fairly decent stay, but apparently not at this motel 6. Just a fair warning - STAY AWAY from Rm#104 - 0/10 experience. I would NEVER stay here again or recommend this place to my worst enemy (if I had enemies). Also wanted to note, the photos they have online here are a complete lie! The rooms do NOT look as decent as they do in the photos here. Pay a little extra and stay anywhere else. read more

I suppose when you make a last-minute trip during an Oktoberfest weekend, beggars can't be choosers, but I feel there is a base level of expectation for a motel. What you need to know: The bathroom is absolutely disgusting. I don't think the staff actually cleans the rooms. The shower is...interesting. If you need cheap accommodations on the fly - go for it. But if you can spring a little more into the budget, go elsewhere. read more

First time here - always skeptical of Motel 6 Hotels. This one's clean! And the room is cozy and spacious during snowfall. And the bathroom is modern! As in solely a standup shower. Smart - thought I broke a hanger but is set up to come out when pulled too hard on it. Anyway, Rika greeted us. We have had a LONG drive and he's a breath of fresh air. The complimentary water, but mostly the ease in checking in. Requested near laundry, and request easily granted! Highly recommended Motel 6 with quality service. read more

Jenica and Dave provided excellent customer service while I stayed here. + Clean rooms + Noncarpet + Proximity to the village, vons, etc. + Strong water pressure The rooms don't have a tub, microwave, or a refrigerator. You also have to bring your own shampoo and hair dryer. But it's solid for the price. read more

Motel 6 - Hotels Near Me - Big Bear Lake, California

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I have been to many Motels Hotels and especially Americas motel 6. I have lived all along the west coast. This Motel 6 was runner down I'm not gonna lie but the kind that reminds you of a log cabin. Staff warm and friendly yeah their coffee sucked but they cared about us and that matters house keeping not perfect but clean. All that to me plus the value hands down 5stars . We are not only recommending we are going back. read more

Yes it was a Motel 6 so expectations should be lower. But there were multiple issues with the room. There was a hole in the bathroom door, yellow splatter stains in the ceiling and walls, multiple and I mean multiple (10+) hairs in the sheets of both beds, the amount of air freshener used in the hotel room was atrocious, not sure why they needed to use that much huh air freshener but I'm assuming it was to mask the uncleanliness. The walls were paper then so we heard a sick man coughing for hours on end next door. There was what sounded like a horse, or maybe a wild toddler upstairs jumping and running around until 11 at night. For paying over $300 to stay the night on the weekend to ski, it was mind blowing that they charged so much for such a dirty subpar room. read more

Motel 6 - Hole in the door - Hotels Near Me - Big Bear Lake, California

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This Motel 6 should be junked. It was right across the street from the Oktoberfest so I wanted it just for a few hours of sleep after a night of frolick. Didn't want to drive down the mountain late night. It was worse than a room in "transition" house. I slept in my clothes and washed everything before bringing it into the house (just in case). It was so bad that sleeping in the car would have been OK and not have tp pay a ridiculous amount because of Oktoberfest weekend. Heat didn't work, lights didn't workand the thought of hundreds of people in the same bed at a sleazy hotel made me want to take as hower. Switched rooms twice and then just gave up. There were some scary people around for me to ask "who are these people?' The ladies at the front desk though, were absolutely sweet, helpful, nice, friendly and has adorable personalities. That kept me going into psycho mode. read more

Dirty room floor, hair on mattress, typical cheap motel. Will try something else next time.

If I could be five more stars I would. I accidentally left a tin container that was super special to me and she found it, called me back is going to be mailing it to me. Her name is Tracy and she is the manager! I love motel 6 and majority of the time, she is there grinding hard doing the best for anyone who needs her. She is amazing! Thank you so much for finding my property and sending it my way read more

They overbook and will not have rooms you reserved and paid for online in advance. Then they'll try to upsell you to another, larger room instead of just upgrading you in there at the price you originally paid. No respect for hotels who do business this way. Even if it's still an acceptable practice today, they get enough demand to not need to overbook. This never minds the vagrants and other weekly-motel residents they apparently are allowing to live here, meaning you need to watch your back and belongings even if you successfully make it into a room. I'd avoid this place entirely. I'd even stay in Barstow and drive up rather than stay here if it were the only lodging option on Big Bear. read more

One thing I've learned over many years is that fairness is key. This Motel 6 deserves a 5 Star review. The location is a few miles outside of the famous Big Bear Village; right off Highway 18. The Lake is also a short drive or even moderate walk away; very doable. The grounds are safe; with the Sheriff substation being only several blocks away; and is very-well lit, even at night. The workers are the most friendly; caring; hard-working, & knowledgeable people around. They took the time to explain everything upon checking-in; & even triple-checked our key cards for us to avoid the hassle of being locked out or stuck. There were NO hidden fees whatsoever. As per the stay; yes, the rooms were minimal as far as toiletries & bedding; but there was a blanket; there was soap; there was tons of towels; the room smelled fresh and was no dust to be found. I am very sensitive allergy-sufferer & I felt extremely rested the next day & not at all irritated. This was a beautiful, relaxing trip. There is many grocery stores & 24/7 places for any accessories you may need; & no price gouging either. You can only ask so much in life; I found this experience to be well above-&-beyond what I had hoped it to be; I will return again as soon as possible. read more

What can I say about this motel6 that hasn't already been said about a motel6? This place is in desperate need of a deep cleaning. The light just outside the window of our room is a 520,000 watt bulb in dayglow white. So, it is like daytime all night in the room. When I went to the front desk to request a different room... I was met with a "deer in headlights" stare. Which, made me very excited! I was told I would see some crazy wildlife up here. I just didn't realize it would be at the front desk. read more

Awful for the price (was charged $705 for an overnight Saturday night.) No shampoo or conditioner, no blow dryer, no fridge, no coffee maker, no coffee on premises, no book to tell you anything, no box of tissues, literally nothing but two basic double beds. Oh and coudln't get the remote to work and the woman in the office didn't know any details about the snowplay park next door. But did tell me that if I learned anything about it I could come back and tell her... yeah, for $705 dollars. Not worth over $125 a night, if they ask more it's price gouging. read more

Disgusting. Yellow urine stains on the walls next to the toilet, floors were dirty, water seeped up under the floors in between the planks, light above bed didn't work, heater was unbearably loud & burn holes in the bed sheets. Absolutely disgusting! I would give this place negative stars if I could. Oh and the staff is overly unfriendly. ): read more

DON'T STAY HERE!! Horribly overpriced, very hard, uncomfortable bed, ridiculously small bath towels, tv did not work. Not very good customer service. The gentleman at the desk was not very friendly. Motel 6s in general are kind of bare bones, but this one is one the bottom of the Motel 6 scale. Buyer beware! read more

Very pleasant stay here at this motel. I was a little apprehensive about this place but it wasn't really that bad! We just needed a place to rest for the evening after a day of skiing. The room was clean. Linen looked fresh and bathroom was very clean. We had two double beds and there was plenty of room to spread out. Of course there was no breakfast but they did have a little coffee maker in the office area where you check in. This place is also located directly across the street from a snow tubing place, so that's a perk. Thanks Motel 6 for a nice night! read more

Can I say YUCK! Rented a room so I could work up here for the night, came rolling in around 130am had already got my key prior but did not go in, the sheets where clean but I'm assuming it was a smoking room but they had not giving me the option for that. I had to wear my socks through out the room Or else my feet would be black from the cigarette ash on the floor, there where shoe prints every where, not to mention how dirty my shower sink and toilet where. I payed over $100 for this I would expect something at least mopped! Never again will I be staying here. read more

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We have stayed at other motel 6 before and haven't been disappointed. I was a little apprehensive to book here, after reading some of the reviews but I'm glad I did it, my room was cleaner than I expected, all of the appliances were in great working condition and the beds were surprisingly comfortable. The front desk girl was so nice and accommodating. It was snowing so the view from our room was great. I would definitely book here again if needed. read more

The management here is the reasoning for our 1 star. Yes i know we are staying in a motel 6 but doesn't mean the service is suppose to be awful. We get our room after waiting an hour because the internet is down so they say, we start to unpack but also check the bed like a normal person would for bed bugs. I have my boyfriend lift the mattress so I can see more clearly and then I spotted something at the edge of the bed squished between the mattress and box spring.....it was for a lack of better words, dildo. A huge sex toy was there. Laughing but also disgusted at the site of it. We go get the manager because there is no way I am touching it. They laugh and remove it and don't offer to change sheets or rooms. We asked and they said well every room is the same so I don't think we can, we can maybe give you a couple bucks off the bill at end? So jumps to checking out, because I can go on about the experience getting worse, we got $20 off! That's it. With a dildo under the bed, internet down the whole time, room key didn't work half the time, the place was gross and then getting attitude and being called "extra" for looking under the mattress. Poor poor poor service. Calling the corporate office as well they did not do a thing either. Never again. read more

Motel 6 - The sex toy under our mattress we found. - Hotels Near Me - Big Bear Lake, California

They stole my wedding ring from room 243 on Christmas Day. They said they did not see anything and bull shit. Now they don't want to Answer me the phone, I have to call from different numbers.I called the police and a police report is in place but it doesn't matter. They did help me either. The worse place to stay.Petter and Mike no good managers, I hope that is their real name. read more

Nasty Nasty Nasty!!!! Beds are falling apart. Black hair everywhere in the bathroom where you can see it! Can't imagine where else that is camouflaged. Vent falling out of the wall. Heat and air did not work. This place should be shut down!!! read more