I had a wonderful experience at the Best Western Plus in Albert Lea, Minnesota. General Manager Amy…read moreLuna is clearly doing an outstanding job creating a positive, professional, and welcoming environment for both guests and staff. Her emotional intelligence and leadership style are evident throughout the hotel, and it shows in the atmosphere the moment you walk in. The property is well-managed, organized, and operates with a strong sense of teamwork and positivity. Amy's ability to positively influence the people around her creates an enjoyable experience for guests while also fostering what appears to be a supportive workplace culture for employees. It is refreshing to see leadership that genuinely cares about people and service quality. I highly recommend this hotel to anyone traveling through the area.

I stopped through Albert Lea on my way east and though it wasn't long it was a nice night at the…read moreBest Western! The hotel was very clean and the desk was always staffed. The pool looked nice though I didn't have time for a dip. The AC was powerful and the room was decorated with black out blinds that were printed with a canoe - functional and very Minnesota! Breakfast was a bit cramped in the front lobby in the morning and the elevator was a bit outdated but beyond that I had a great stay! If you are stopping here I also recommend getting off a few exits west and driving through town. They have a beautiful lake and some good restaurant options outside of the typical chains over by the hotels.

Checked in on Tuesday night. No greeting at all from front desk clerk. Didn't even look at us and…read morethen asks "name?" Not friendly at all. Not someone you want at the front desk. After 12 hour drive want a nice hot shower and bed. Turn on shower and dead fly comes floating by. Then toilet was never cleaned! Inside was gross! Dirt and hair in corner of floor by shower. Dirty used Kleenex, hair and dirt under counter in sink. So gross! Beds were made and there were clean towels. I didn't even sleep on sheets because I didn't know if they were actually clean. See pics. Will never stay there again! Also, never came to clean room or bring more clean towels.

I am a Hilton traveler but in this case I needed something close to a job site so we booked here…read more Upon arriving there is plenty of lit parking and it is right off the highway. I arrived on a Tuesday at 2pm and they had a room ready for me in the 1st floor. I was greeted at the front desk and told about the free breakfast. My room was clean. The bathroom was good as well as the bedroom and the bed was very comfortable. The pillows also were fluffy and the room smelled clean. The room has a big selection of tv channels and the WiFi was easy to connect to. Being on the 1st floor I thought it might be noisy but it was extremely quiet. The breakfast had a good variety of options and I would say it is just as good if not better than some Hampton inn breakfasts. I would recommend staying here, would go back.

After my friend's room didn't get cleaned & were given a room key, they ended up sleeping with my…read moreroommate & me. We were only comped $23.42. So 4 of us instead of 2. The hotel was fully booked so no other room was available. Definitely NOT giving them our business again!

Extremely poor and rude front desk . Would highly recommend to stay at another hotel. Definitely…read morenot what you would expect from Radisson. I would rate it a negative 10.

I think the main thing about this place is to have the right expectations. It looks like it was a…read morenice place about 30 years ago, but there is a lot of cosmetic stuff going on so that it makes me think more of a Red Roof. It was clean, relatively convenient to the highway, and the small pool looked appealing. However, the tv was small, the ceiling was... let's call it vintage, and there were stains on the wall from the old A/C. If you're just using it as a place to sleep for the night and you get a good deal (under $100), it's a perfectly good place to stop. Just don't expect above a 2 star hotel.

Clean rooms, nice warm pool and good service. Hotel is a little dated but that was fun too! The…read morechairs and other furniture is a bit worn otherwise I would have posted 5 . The two room king bed with a pull out couch was very comfortable. Can tell this was where the wealthy people stayed. We were just 50 years late.

Motels will always be there for us to have sex in. And that's a comfortinn thought…read more I stayed at this Comfort Inn twice but one of them was a long time ago and for some reason I think it was called something else. Now that it's the Comfort Inn I can tell you that it's a pretty standard and relaxing and enjoyable place to stay which is a little pricey if you pay upon driving up here but if you find the place online you can save more than half of your money by doing it that way. It's the main option for you here in this big truck stop plaza with Petro and Skol Tavern and Iron Skillet, and all the other stuff here in Albert Lea Minnesota which is a little bit south of Minneapolis but just north of the Iowa border.

Sorry to say this 'Comfort Inn' in Albert Lea is one of the dirtiest 'Choice Hotels' we have ever…read morestayed in. Positives: Comfy bed; bathroom(except air register) & tub were clean & shower worked great; Good sized room. Negatives: Air vents are dirty and particles were flying out of the bathroom register; rug was not clean around the edges of room; coffee machine was not cleaned - used coffee pod was inside; gross ice machine - could see via pic how dirty the entire front of machine is. To be very honest, the employees at this hotel did not seem customer focused nor motivated. Not your usual 'Choice Hotels' run business. I am a Gold member and if this were my first stay at a 'Choice Hotel', it would have been my last.

I think this hotel exemplifies what 3 stars means in a hotel. On the positive side, it was clean,…read moreaffordable and very near I-90 and several amenities like a gas station, applebees and a Hy-Vee. On the negative side, it's dated, the breakfast was lack luster (few healthy options), our HVAC was loud and ran all night, plus the walls were a bit thin. Our room was clean, and the pool was fun for the kids, so staying here two nights for a hockey tournament was ideal - especially for the price. It has free wifi, and a laundry facility if you need it... The staff was great, and I was really surprised to see Tesla charging stations in the parking lot. If you are looking for a reasonably priced hotel and you don't need a ton of amenities, this will work.

My husband and I usually like AmericInn but not this one. We arrived early and the desk clerk was…read morevery accommodating in getting us a room before checkin. She is the only reason I am not giving this place one star. That part was impressive but the rest was not. The room was not clean: bottle cap left on the floor, stained mattress, thick dust on everything (I could write my name in the dust on every surface), hair in the sink, mirror smudged, and room smelled awful. We had to open the windows to try to get some fresh air in. Lighting was dim, hallway nearly dark. The foot of the bed was strangely higher than the head. Only amenities were shampoo and conditioner. Hotel is in need of updating. Breakfast was very skimpy, mostly just breakfast food, biscuits and gravy or waffles with only syrup. No bagels or pastries. Only fruit was two small sickly looking apples.

We stayed here last night…read more It's very clear what you are getting into here; a somewhat outdated budget offering. I have elected to rate this at five stars because it was excellent at it's targeted purpose; easy checkin, clean, functional, secure, cheap. Without any pretensions to any higher quality than mere temporary lodging, The small size of the room and lack of amenities was hardly surprising. The only complaint that I could have is that the baseboard heater seemed a bit single-minded in it's determination to heat the room, resulting in me awoken at 2:00 A.M. feeling half-broiled.

I am writing this review IN the room. This is a 4 stars on Yelp for sure, but in the grand scheme…read moreof things, I would rate this as a 2-3 star out of 5 if I were reviewing for Hotels.com The check in process was super easy, and the woman at the front desk was really friendly! I read some of the user comments on google and on priceline, so when I walked into my room the thing I noted the fastest was that my room smelled freshly cleaned. The room itself is definitely dated. There are marks all up the walls, and even with the non-smoking designation of my room I can still tell from the smell of the curtains that the rule is not enforced. The bathroom is definitely in need of a remodel... It's yellow. Literally, mustard yellow. The bed is comfortable, though I can tell that it will need a new mattress soon as well. With all of the negatives listed, why oh why would I be giving this place a 4 star rating? My room doesn't have bedbugs, it's $44 after tax, and I have free wi-fi, HBO, and supposedly a breakfast tomorrow morning. I could have paid $75 down the street, but is it really worth the $30+ for a room that I am only going to use for sleeping?? I am very pleased with the value, as well as the service here. I will be staying here again :-)

It was not fancy. But the towels and sheets were clean. The coffee was weak but very acceptable…read more Carpet on stairs and hallways old but again acceptable. Cute pet duck in courtyard.

This place should be shut down immediately. The mold will make you sick. Extreme fire hazards due…read moreto water coming in within the walls of the room, in the hallway, even dripping from the exit sign next to the door says "electrical room". Genuinely the city should look into this. Also they sold our room to someone else and they went into our room with all of our stuff in it. It took a new key every night to get into the room. This place is genuinely awful. The one housekeeper that was trying to man the desk and manage a flooding lower floor was a gem. Every other employee not so much. The owner just needs to close up shop before someone gets hurt/seriously ill.

Very helpful person at the front desk. Room was fairly clean and looks like it has been recently…read moreupdated. The hallway to the room smelled like used kitty litter, so was not happy with that. The outside also looks they started a remodel then just gave up. The room was clean and comfy, but the price for the quality just wasn't there. No pun intended. I will just say you could do worse than staying here, but could maybe also do better in this area

One star is for the bed, the rest was horrible. False advertising, no breakfast. Was told because…read moreof renovations and new owner there will be no breakfast, so fix your ad. We had to ask for another room because the toilet had no water and hardened toilet paper in it. Room was definitely in need of upgrading. The bedspread had a monster hole/tear in it. At some point in the middle of the night someone tried to come in our room, fortunately we had the chain on the door.