Nicest hotel in Crossett so far. New, clean, modern. Will def look for a Tru Tru hotel when…read moretraveling. The price point was a bit high for a country town, but you pay for what you get. Very clean. Very colorful and inviting.

No hot water for a week straight. Stupid excuses keep being made for the cheap ass owner. Turn on…read morethe fuxking hot water. This is not a cheap hotel for it to be this way

Would be lower than 1 if that was an option. I booked my…read morereservation for March 19-6nights on the Hilton app with a valid working credit card a month in advance. I arrived just after 11p to check in. Levi was at the desk and told me the hotel was sold out. I showed him my email confirmation. He repeated they were sold out and canceled my reservation. I asked if the hotel would be putting me up someplace else. He told me it was up to me to figure it out and he didn't know the hotel policy for this and he left. It was 1130pm and they were sending a single female out in a strange city to fend for herself! Not okay. I was able to get some help from Ciera when I explained it to her. She was able to get me a room at the West Monroe location after midnight, but only for 1 night and at a higher rate. Ciera would have Denice (manager) call me in the morning. I went there and they said I had to check out in the morning. I checked out at 830am, Denice never called so I went back, she was not there and this hotel was still sold out. Left it up to me again. Luckily a room opened up at the West Monroe location and I was then able to stay there for the remaining 5 nights, again for more money than my original reservation. I have tried to reach Denice multiple times and to this day I have not heard a word from her. We are Hilton gold members. We travel a decent amount. This is not how things are handled when you oversell.

Perfect stop for a respite from the highway Clean…read moreConvenient Well Maintained Friendly Great breakfast (had grits that were buttery & well seasoned...need I say more) Just what we needed to recharge our batteries, literally, for a few hours We were able to charge our EV all night w no add'l fee Thank you, Hampton Inn

We stayed there on 01Dec 24 on our way back from Texas Nice place plenty of parking around the…read morebuilding. Nursing home across the street, also on a dead end road so you could park your trailer there if necessary. It is located on the frontage road. Stacey checked us in and was highly professional, greeted me as a member. Also had some suggestions about restaurants in case we needed some. Room was extremely nice and comfortable, love the setup with the closet desk ensemble, sorry I did not get a picture. Breakfast was great all you would expect at a HIE good standards. Decaf coffee is available in the morning. They do accept pets, charge is $50.00 only stayed one night so not sure if it maxes out after so many days. Wish the rate was on the web site. Overall a good stay and would stay here again.

I never write reviews for hotels in general but omg this needed to happen. The first room we were…read morein. barf. It smelled like wet dog and a division 3 boys football team after practice in the heat of summer. We went in, smelled the room, gagged a bit, and hauled butt out. They had this weird rainbow air purifier in the room (that's the picture attached) so they had to have known it stunk. It was on floor 4 maybe in the 420s??? Thankfully, the worker at the time named Sterling was very accommodating and got us into a new room immediately. Then we were on the 2nd floor i forgot where exactly but the early 200s. It smelled... better.... we went back to the car and basically gassed the place in lysol. highly recommend bringing a can if you intend to stay there. The shower floor was literally so nasty and there was someone else's food still in the fridge. Breakfast was good and luckily they had different kinds of milks for allergy people such as myself. (almond, soy, ect) We also just had a really eery feeling the whole time we were there. It was lwk scary and I did not sleep well. We also got 2 random calls from reception at almost 10:30 pm asking to confirm the last name on the reservation. Like what?! Can this not wait till morning. Also. The cookies in the lobby don't get refreshed till 4pm. I know it's not of utmost important but i wanted a cookie after a long drive . Anyway, yeah!! Bring a can of lysol and your own cookies and you should be good! Oh, and maybe some shower shoes.

Stayed in room 103 non smoking. This room was updated new carpet, tile in bathroom and sink area…read more The bed was average. The only thing I found was the tub drains slow you end up standing in your water. No coffee maker but there is a restaraunt next door in the USA Truck Stop. Good for a night ot two.

Alana, Moe, the manager, and the front desk staff are the embodiment of incompetence and rudeness…read more Alana and the manager, a pompous white male whose name I can't recall have horrendous attitudes. When my husband tried to get clarity on a mistake they made, the manager arrogantly barked, 'Let me set you straight,' and was incredibly ignorant when speaking to my husband. We booked three nights but ended up fleeing after two. On the second day, our room keys stopped working. The front desk clerk had the audacity to tell us we no longer had a room because it had supposedly been cleaned for the next guest; despite my infant and I being in the room all day and having it reserved for another night. Apparently a different clerk had made two separate reservations for us instead of one. We added a third night and requested to stay in the same room, 1 King Bed, Suite. Moe assured us that it wouldn't be a problem. The following morning Alana, called to tell us we had to switch rooms because our original room had a tub/shower and the new one assigned to us had just a shower, an utterly ridiculous excuse being there were no visible specifications in the room descriptions. Furthermore we should been informed when we requested to remain in our current room. There was no price difference or any indication that the rooms were different despite being titled the same. We canceled the third night and left, thankfully our power was restored at our home shortly after! Ruston, LA's Sleep Inn should rename itself Sleep OUT. Two-star hotel, two-star service, zero professionalism, and zero common sense. Whoever gave this place two stars was being extremely generous; it deserves One at best. If other hotels hadn't been booked, we never would've stayed, and now we know exactly why their rooms were still available. This staff will run this hotel straight into the ground if they haven't already!

This is one of the best places we've ever stayed, and we make it a point to stay here every time we…read moretravel through this area. Everything is perfect in the rooms and with the facilities. The staff are extraordinarily helpful and friendly, particularly the employees at breakfast (there have been several). Breakfast options (from December 2020): * Hard boiled eggs * Biscuits and sausage gravy * Waffles * Oatmeal, instant (regular and apple cinnamon) * Grits, instant * Apples * Oranges * Bananas * Frosted Flakes * Raisin Bran * Packaged pastries * Yogurt, light (various flavors) * Apple juice * Orange juice * Coffee The pool is the best part. It is always heated to perfection. The hot tub is also nice. Me, my wife, and our four children always have a great time here.

Positives: Comfortable and clean accommodations…read more Conveniently located near Poverty Point. Opportunities for improvement: Pre payment with Expedia did not show in hotels records. Reservation paperwork and clerk said breakfast was included. This was not the case. TV screen very tiny and volume locked at very low level. And Would be helpful to only display those channels subscribed to.

My husband has a 19 pound certified service dog. This hotel violated the American Disabilities Act…read moreby refusing to honor our reservation because of his service dog. The ADA of 1990 states that service animals and their handler cannot be denied access. We had our service dog registration card the owner incorrectly stated that Mississippi does not have to comply with the federal law.

I really like this hotel. I stay here often and the customer service upon check in is always…read moresuperb. It's in a location right off the highway, making it really accessible to local food spots or anything else that may be needed. I'll always stay here when I'm in the area.

This hotel was a life saver .. we walked in during a tornado warning and they found us a room…read more Last minute .. the front desk manager was amazing saved us from driving into the tropical storm weather.. hotel was clean rooms awesome.. the elevator was a little noisy .. otherwise very pleased

Enjoyed being there very nice shower fed was comfortable. Daisy was very pleasant. And really the…read moreentire staff here in. Arcadia is very pleasant. Subway, Texico, McDonald's and daiquiri barn or across the street and right in front of Days Inn is sonic and a Mexican Grill. The only reason why I gave him four stars was because the sink what is dirty

Very nice place to stay! We loved our room, the staff was amazing as well. They were very kind and…read moreyou can just tell they are wonderful owners and people. Definitely stay here!

This is a great B&B…read more The owner is super hospitable, the room I had was excellent and unique. I would not hesitate to stay here again. The address in Yelp in incorrect.

Perfect space for a couple. John, the host, was so nice & hospitable. Snacks, water, even ice cube…read moretrays were ready & waiting in the room. Plus, all the toiletries for a comfy stay. A quaint, New Orleans inspired & private place to stay in West Monroe. Love it!

I was extremely disappointed with the cleanliness and overall quality of this hotel. When we…read morearrived, the room was clearly not cleaned properly. The sink had hair in it, the bed had hair as well, and the floor was dirty. The towels and oversized pillowcases looked very dingy and did not appear clean. We actually had to go to the front desk and ask for a broom so we could sweep the floor ourselves, which should never be necessary at any hotel. Although the hotel advertises a no-smoking policy, the hallways were filled with smoke and the smell eventually started seeping into our room. That made the stay even more uncomfortable. The staff was also not very friendly or welcoming. I can tell this may be a family-owned hotel, but the cleaning standards and overall service need serious improvement. For the price we paid over $350 for two nights the quality of the room and the experience was very disappointing. Unfortunately, based on this stay, I would not recommend this hotel unless significant improvements are made to cleanliness and guest service.

As soon as I walked in there was a terrible stench in the air. When I was walking down the hallway…read moreI smelt cigarettes and must. When I got in my room the floors were disgusting! There was stains in the beds and the fridge was yellow. In every corner there were stains on the floor and crumbs. We had to pay for breakfast and there was nothing to eat and the food that they did have did not look appetizing. Overall terrible experience!