Was given an appointment for today at 1pm. Issue is that I…read moreneeded a new tire placed on a friends vehicle due to it not holding air. It is now 4:05 pm and the car is still not finished. 3+ hours to replace a time . Very disappointed and intend to do business with a different garage in the future

Pros. 1. Honest mechanics…read more 2. Reasonable prices 3. They do great work 4. Understandable explanation of what happened 5. Advice on how to keep your vehicle in top running condition 6. Mechanics who listen to your concerns 7. They call you back to let you know what happened and what parts are needed to be replaced and the price for them and the work. 8 They let you drop off your vehicle on a Friday afternoon and they will keep it safe to until it's repaired and you pick it up. 9. Very friendly people working there. 10. Extremely helpful Cons 1. Need a spot for heavy trucks 15k lbs and up so that they can work on them as well

They broke a stud mounting my tiers, after already charging me $289 the told me it wild be an…read moreadditional $80 to replace the stud they broke, claiming it wasn't their fault, they said it was who ever messed with the tier before is responsible so they didn't feel they needed to fix it, so we take the car to our garage and try to replace the stud, they messed up the lug nuts so bad 2 more broke... so by Marty's tiers standards it was their fault the other 2 studs broke... and for a little extra...the pressure in my tiers ranged from 30psi to 41psi so they didn't even check that. Just know they will try to get you if they can. OK, I agree. It had to be done, but you did not have to charge me the $80. You broke it. You fix it. And the tier pressure was way way too high in 2 tiers, you know what you did.

At their Nitro garage - Although I requested synthetic oil for the oil change they used regular…read moreoil. In addition, what usually takes approximately 1 hour to complete, they took nearly 1/2 of the day.

I have a 1986 560SL and went I stopped by to schedule an appointment the guy's eyes got wide and he…read moreexclaimed that the car was really old and they only work on newer Mercedes not older than 2015. I did not appreciate wasting my time due to the misleading advertising that they work on Mercedes in general.

If ever stranded in Charleston wv and your European car is having issues these are the go to guys …read more Great job on my rover diagnosis guys! Made it safely back to michigan, like to say thanks to Mr. smith for his courtesy and fast turn around on my auto repair. Thanks a bunch fellas thumbs up. Ron Waltos St.Clair shores Mi.

2023 2500HD diesel was in "limp" mode; even though the diesel mechanic went home, Calib told me to…read morebring it in (since we were traveling for holidays ; already 5 hours in and 5 hours to go;).. The team fixed the truck (which was under warranty, but the whole time allowed out 2 dogs inside with us while it was cold. the whole staff was very thoughtful and took care of us during a very stressful time. we would travel from our house to trade in or trade up on our new vehicles because of their above and beyond service. Thank you staff, calib and Joe Holland.

July 19 2025 I bought a 45000 chevy duramax diesel 1500 Z71. It has been broke down and in the shop…read morenow for the third time. I am a travel nurse and they have cost me 1000's of dollars with me missing work and I had to pay for a rental out of my pocket. They called me every day wanting me to buy this truck and I wondered why the first owner hand picked this truck and paid 64000 for it to trade it in at 32000 miles. I am very unhappy with my whole buying experience now with this place and I am looking into a lawyer because I shouldn't be without a vehicle this many times as I have with in the first 90 days of my purchase. Can anyone help with what I should do next.

I'd like to give a big shout-out to Link Automotive for some emergency repairs they did recently on…read moremy 2018 Nissan Versa. When I was driving to work early one morning, my transmission seemed to be getting rather hesitant and, for lack of a better term, "grabby." After work the problem had gotten MUCH worse, and I was lucky that my car even GOT me to Link Automotive. Since they couldn't get to my car until the next day, they were kind enough to give me a courtesy drive home. The next day they called to tell me that a couple of transmission cooling lines had to be replaced. I authorized the repairs, they ordered the parts, and a couple of days later my car was driving just fine. They explained that one cooling line had completely rusted through and the other was almost as bad, so I had lost most of my transmission fluid. Worst case scenario was needing a new transmission, but fortunately that was not necessary. So I HIGHLY recomment Link Automative should you ever need transmission work done.

Wanted my head lights replaced for a while. Found a good price online for headlights including…read morehousing. Made an appointment with Link Automotive to have the head lights installed. I have all my auto repairs done at Link Automotive. Was done within 30 minutes. Always satisfied with Link Automotive.

Cross posting because I suspect my Google review was marked as spam by the owner. Google maps…read morelists as Nitro Tire Auto & Detail. Yelp has a listing for Shield Auto Detailing. Same place. I came to Shield with high expectations based on strong word-of-mouth and positive reviews from people I trust. While the staff was friendly and the pricing fair, my experience raised serious concerns about attention to detail and overall quality. I wanted this to be my go-to shop -- but unfortunately, the results just didn't meet the standard I was hoping for. After our regular detailer moved away, I started asking around for someone new. Over the course of a few months, two separate folks in the industry mentioned Shield by name. On top of that, their Google reviews page had several reviews from people I personally know who had great things to say -- so I felt confident giving them a try. Last week, I picked up an F150 work truck that had sat unused for five years. While it's a base model, the interior clearly needed a deep, professional-level detail to bring it up to standard. I stopped by the shop in person, and after the tech looked over the interior, he gave me a fair quote and said it would be about a week before they could get me in. That sounded totally reasonable to me. We set a date, and I asked how to handle drop-off. The guy gave me clear instructions on where to park and how to leave the key. I dropped the truck off at 6:15am as planned -- no issues. But around 1:30pm, I got a call saying they hadn't realized my truck was out front or that the keys were in the drop box. The person on the phone said they weren't sure if they'd have time to get it done, since they were leaving by 4:30. This caught me off guard because we had clearly discussed this exact scenario a week prior. I explained that, and the caller said they'd do their best. At 2:50pm I got a text saying the truck was ready. I was between meetings, so I swung by quickly. The guy was friendly and walked me through a few things -- mentioned discoloration on the rear floor and a couple minor issues with the factory tint. A quick glance with the interior light looked decent, and I was in a rush. I thanked him, paid, and left. Later that evening, I got a chance to really look things over. In the sunlight, it was clear there were still surface smudges and goo on the door handles. Dust on the headrests, in the door wells, and around the seat brackets hadn't been touched. I really wanted this to be my new shop, and maybe this was just an off day. It happens -- maybe the detailer was as distracted as I was that day. Still, the lack of attention to detail on a relatively simple job left me pretty disappointed. I'm grateful I started with a vehicle that wasn't part of our daily rotation -- but even so, I expected a thorough, professional detail and didn't get it. I'm not saying they can't do better. Maybe I just caught them on a rough day. But based on this experience, I'll be holding off on a return visit.

Great in and out car shop. Super friendly and easygoing crew, brought me back to the garage to see…read moreexactly what the issue was and what was going to be done. Did exactly what was needed and never pushed for anything further. Awesome work guys, thank you!

C Adam Toney in Teays Valley is wonderful! I live nearby, so the convenience is a plus, and they're…read morealways fast and professional. I've visited this location nearing a dozen times and they've always been helpful, friendly, and accommodating. Also, I'm a young woman who goes in on my own for service on my vehicle. They could very easily take advantage of my ignorance regarding cars, but they've always been open and honest with me. I can't recommend them more. Edit: I want to specifically shout-out Ms. Debbie Insco! She's been the one to help me the last few times and she's so sweet and helpful.

By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

I have no concerns using Mohr's for my truck and horse trailer service. Staff is helpful and…read moreknowledgeable.

Took my van to an oil change place. They noticed oil on top of my PS pump and suggested I get it…read morechecked. Went to MTF to have it checked. Received an estimate for over 800$. Went to a dealership for another estimate. Nothing wrong. Was oil residue from the oil change. Last year was charged over 700$ for rear brakes. Now wondering if that was a lie also. Never again.