MCC holds our home mortgage. We have worked with them for five years now. Always helpful if I call with a question. Only one hiccup when we went from self pay to auto pay and it was easily corrected. We had a loss during a major hail and wind storm in 2021. Once the insurance co sent us a check for damages, the lien holder MCC was listed on the check. I called them and got instructions on how to send the check to them to sign off so the contractor could be paid. Simple process. The service has been great during this time and we have no complaints. I hope this review is helpful. read more

I wish I didn't have to deal with this company They've changed their billing due date on me and updated their website now they're trying to say that I owe a late fee for 41$ I've called them and they said they'd waive the fee for everyone So my reaction was ok great thank you so much Then I get a call back now they're saying I owe them for a fee I didn't pay last year also without notifying me the story is now because of a return fee for 25 $ and now it's 41 $ somehow Can't wait to sell my house and never get a mortgage again if I made a mistake fine I'll pay the fee that's on me but don't say i made a mistake and wait months later and try to charge me for two different reasons Scam company read more

Want cold and frigid without taking a trip to the North Pole ? Then MCC is for you! I would love to see their hiring process - how can a company hire an entire office staff that doesn't have a thimble full of personality or concern between them? Also, apparently MCC has an antiquated phone system that only functions for incoming calls, because there damn sure aren't any outgoing calls, no matter how many messages a customer might leave. If the choice is having a mortgage with these folks or living under a bridge, you will soon be wishing that you had your cot pitched under that bridge ! 'Nuff said...... read more

I was really surprised to see such a low rating for this company. They've owned my mortgage for years and have been my favorite company so far. I've never tried to do any sort of refinance or anything with them, but everything else has been great. I have another mortgage with a different company that sends me a half a dozen communications a month plus a newsletter. I don't need that! With Mortgage Clearing Corp., I pay my mortgage and they leave me alone. It's great! read more

Communication is poor. Changes in the loan amount that are not explained or even mentioned. Documentation is not provided. Phone calls and emails are not answered. Amortization schedules are not shared. Make sure you save the initial schedule so you can compare, not that is does any good because they don't explain what happened or what they are doing. read more

If you are UNFORTUNATE enough to have this HORRIBLE company buy your loan, try your hardest to run as fast as possible and as far away from this company as you can!! NEVER choose to work with this company because all they will do is mess EVERYTHING up and do everything possible to make it harder for you to fix it. They will lie over and over again and apparently only the front desk girls are there to "help" you... which they don't have the authority to do. We will be fighting with them through the better business burrow to try and to rectify the multiple problems they have caused us!! read more

I've owned 5 homes that have been serviced by many different mortgage companies over a span of more than 40 years with very few problems if any. This company is by far the worst. Can't seem to get anything correct even with written instructions. I'm hoping my loan gets sold to another mortgage company. I'm considering refinancing with another company just to get away from them. Tara S. is correct, run away!!!!!!! read more

Mortgage clearing is stealing home from under their mortgage holders. They act as if they are working on your paper work to modify your payments, and let the 30 day window expire, then they wait about another 9 months and ask you to fill out new paper work and then never do anything with it. Instead they file against you to take your home! The law states the app to modify your payment must be worked within 30 days of being received. anyone having this issue with them please contact me at mjunebug98@yahoo.com to consider a class action law suit against them. What they are doing is wrong and beyond the law!! read more