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Mortgage America

3.7 (20 reviews)
Closed 8:30 am - 5:00 pm

Services - Mortgage America

Mortgage services

Mortgage refinancing

Home purchase

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Review Highlights - Mortgage America

Chris conducted himself as an accountant, gentleman, and as a friend, when I need answers immediately.

Mentioned in 3 reviews

Read more highlights

Premier Mortgage Home Services

Premier Mortgage Home Services

(3 reviews)

Premier was OUTSTANDING... Until I mentioned a competitor…read more I did some heavy online mortgage shopping when I found Candi's great review of a local broker. Preferring to stay with a local broker, I gave Premier a shot and filled out the online application. I heard back from someone pretty quickly. I made it clear that I was shopping around. Shortly after the initial conversation, I had a moderate injury and was not in a condition to deal with this, so some time went by between follow ups. Steve (the office GM), followed up with me a few times to check on how I was doing (both personally and with my mortgage). He was extremely friendly and professional, I was really comfortable with him and looking forward to moving forward when we felt the rates were 'best'. Even though there was some confusion on term (I wanted 30, they quoted 15 up front), they were extremely professional, courteous, and helpful. I was thoroughly impressed and was ready to start sharing with all of my friends. In between that time, a friend highly recommended another local mortgage broker, so I gave them a shot. Then, rates dropped and everything happened very quickly. The competitor (GMH) came back with a rate that was .25% lower at similar costs. I gave Premier a chance to come back and match. Steve was not available, so I spoke to someone else who indicated there was no way they would be able to match the rate from a competing lendor. So, I moved forward with GMH. The next day, rates had dropped again (3.6 for a 30-year). Steve called me back and offered a slightly LOWER rate than even GMH. I told Steve I had already signed with GMH after speaking with his staff the day prior. There was a definite change in tone at that point. He said he would remove all my info and we ended the conversation professionally. I called GMH and shared Premier's rate. Larry at GMH said he might not be able to match, but I could cancel and go with Premier (despite them already running credit, signing documents, etc.) if I really wanted to. I called Steve back (within 5-10 minutes) to indicate I'd like to give him another chance. His tone then became very negative. He told me he'd already destroyed my information and I would need to re-apply. He was very resistant to provide any guidance at that point. I asked how much info he'd need and he replied, "Not everything again, but we'll need the ~$450 application fee up front since you're jumping all over the place." - At that point, it was very clear Steve was upset that I was looking elsewhere. He really let it show too much. I was a HUGE fan of Premier before this event, but that left a terrible taste in my mouth. I made it very clear I was exploring other brokers, gave Premier a chance to match another local lender's rate, but to Steve, I was 'jumping around' too much. Unfortunately, the change in attitude was just too much to overlook for me. I ended up closing with GMH, they DID match Premier's rate, and provided outstanding, professional service the whole way. Larry at GMH was an absolutely unbelievable professional. I would highly recommend talking to Larry

Premier is a shady company. I found that there was a mortgage with my name on it that my ex had…read moretaken out without my knowledge. Naturally he must have forged my signature. I called and asked for the original paperwork and was told they could get it for me. Called them back a few days later and, no surprise, they were not able to retrieve it.

Mortgage America - mortgagelenders - Updated May 2026

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