Today was my first visit to Southwest Foot and Ankle and was impressed. The staff was quite…read morefriendly and seemed knowledgeable. The doctor actually took time sit down to talk to me and listen to my concerns. He explained all my options to what I needed done right away and what could wait.. When needed, I will return to this office.

From the owner: Learn about options like tendon surgery, heel surgery, and more. Podiatrist and foot doctor. You…read morewill receive personalized attention, custom treatment plans, and effective surgical or therapy options.

Worst scheduling process of any medical office I've been to. Tried calling to make an appointment…read morefor my aunt when they opened at 8:30. On hold for almost 10 minutes without anyone picking up. Ok, they had just opened and were maybe getting lots of calls. Tried calling about an hour and a half later, got a message that someone would pick up in approximately 16 minutes. Never did. When you call there are lots of options. I chose 2 which was to make an appointment or talk to the receptionist. Then I had to chose 1 if it was regarding an appointment already scheduled or 2 if it was for a new patient. No option to select make an appointment for an established patient. Selected 1, no one picked up, disconnected me after about 8 minutes. Then I tried 2, even though my aunt is not a new patient. On hold for over 10 minutes, then someone finally picked up only to tell me I called the wrong line, which I get because I was just trying to get a hold of anyone. Sounded like he was in a call center in another country, had a hard time understanding what he was telling me. Put me on hold to try and connect me to the correct line. He couldn't get a hold of anyone either, so told me he left my number for someone to call me back. No call back after waiting 3 hours, so I tried calling again. Of course I couldn't get through, so I left a message with my phone number. I've just never had this much trouble getting a hold of a doctor's office when originally trying to call first thing in the morning. It's now almost 4:30 and they'll be closing soon. There may be great doctors, but if you can't get ahold of anyone to make an appointment what's the point. I was being persistent because an ER doctor said to get my aunt in as soon as possible.

my boyfriend went in for his nail, it was slammed at his job and grew back bad so we went in for an…read morein grown toenail removal. the receptionist are not welcoming or friendly but Nayadora and Dr Summi we're amazing. they explained the whole process and made us laugh and feel very comfortable. they answered all of our questions even if they were silly. they are the best care you can get for something that can be a bit scary. amazing care and they keep everything clean just wish the reception matched the rest of the place.

I was in excruciating pain and they had taking care of me with in an hour I highly recommend these…read moredoctors. I had my wisdom tooth removed here to they did great

Had to get a broken molar removed that was trying to intertwine with one of my toes. Didn't hurt…read morebut I knew it had to come out. Putting it off til my regular dentist recommended here. Appointment easy to make and staff was helpful. Meeting with Dr Elias for first consult (thinking that a bottom wisdom tooth also could be taken out), he was very calm and explanatory. Back a few days later for surg and, again, staff was very friendly and helpful. Didn't even feel when Nurse Tiffany (I think) put the IV in. It was time and Dr Elias came in and said this initial sedative was just gonna be like having two beers. Well, he don't know ME, now, does he? HA Laid there for a little bit with clock in front of me but didn't even notice it. In what seemed like 5 minutes, he said, "That's it. We're done". I couldn't believe it. Out the door in less than an hour. Kewl. BUT, in addition, about 5:30 last night, our home phone rings. I answer and it's Dr Elias. Asking how I'm doing. WHAT? Who does that? What Dr does that? I could hear kids on back ground so he musta been home. Impressed, I am. Anymore of this type of work is gonna be done here, no doubt. Kudos to all here

Unresolved Issues and Unprofessional Response…read more I had surgery with Dr. Bruneteau at Aesthetic Surgical Images in Omaha in 2018. Unfortunately, I have lived with the physical and emotional consequences of that surgery ever since. After years of working hard to improve the results on my own--with no success--I finally reached out to Dr. Bruneteau in 2025 to ask if he would consider helping me correct the outcome. I was told no, simply because too much time had passed. What shocked me even more was the response that followed. Rather than compassion or a willingness to discuss my concerns, I received a threatening letter from his attorney, warning me not to share my experience publicly or risk legal action. So not only was I left with disappointing surgical results, but now I'm also being intimidated for daring to speak out about it. I believe patients have the right to share their honest experiences--especially when those experiences involve feeling dismissed and threatened instead of supported. If you're considering surgery here, I encourage you to do thorough research and ask lots of questions. My only regret is not speaking up sooner.

Dr Biggerstaff was nice enough, everybody is friendly really. Pretty sure I got ripped off when I…read morewent though. I paid close to $1,200. I wanted smokers lines, and the lines from my nose to mouth done. When he came in to do the procedure, he mentioned my forehead (never even said I wanted that) I said oh do I need it? He's like yea, nothing else really. I was like, ok... He never did the lines from my nose to mouth. And I know that part is done w juvaderm which is more expensive than botox so I figured when I was quoted the cost it made sense. At the time. But #1 those lines were never done and #2 i would know cause every spot he did hurt. Like this was actually painful. I've gotten filler before, it doesn't hurt. Soooo.. still after months I'm wondering what the hell I paid for??

My wife spent the last 3 days getting cardiac care at Methodist. First there is clearly enough…read morestaff. Secondly I have never met a more caring group of Nurses and others. I worked in the med field for 42 years. It is pretty clear to me that the Admin at this hospital has a real focus on Care on not just on budget. I always felt looped into my wife's care. In our two visits to the Cath Lab both were positive experiences. Dr's Parekh and Thibideau were outstanding. I know good care and this visit gave it at every level. I made an informed decision to take my wife to Methodist Omaha and was not disappointed. I highly recommend this provider institution.

Patient Care is top notch but Wasteful billing practices are outrageous. They send multiple bills…read morefrom different divisions on different statements that are by the way due upon receipt, but generated and received on different dates, for the same account and from different mailing PO Boxes but same Account and remit to a shared third PO Box. Customer service can not give you an actual physical and say that all correspondence must go to the same PO Box 2356. The main hospital address is 8303 Dodge Street Omaha, NE 68114-4199 but they will tell you that written communications can't be sent anywhere except the Remittance PO Box. That is hard to believe and is a prime example of waste by duplicating administrative staff as well as making patients write multiple checks for the same account, which by the way they will call you about mentioning the total due for all of the different invoices making it difficult to trust if they are legitimate or just another scam. Until you have a chance to find all the related separate bills arriving days apart. Telling us to sign up on bestcare.org is also a red flag since 3 out of 4 other medical sites / apps we have been tricked into signing up for locally have sent us notifications in 2024 and 2025 that their data systems had been hacked and our personal information had been stolen. This co-dependance on third party billing and data aps is dangerous. Great Experiences with Methodist in the past are being overshadowed by wasteful and likely intentionally divisive billing practices and third party codependency. Shame on administration for buying into the distract and deceptive business models of corporate medicine!

Dr Hsu is such an amazing doctor/surgeon and person. She is an amazing surgeon who doesn't just…read morestop seeing her patients after surgery. I've been with her since last May and wouldn't trust anyone else to do the work she does!

There was a poor review on Yelp and I had quite the opposite experience today. I ended up parking…read morein the wrong parking lot, however the volunteer who was screening everyone for COVID symptoms told me I could walk through the building to access the elevator. Make sure if you don't want to walk 3 extra minutes, park in the structure instead of the east parking lot. The reception area is clean, paperwork was quick, and I only waited less than 10 minutes before I was seen. Overall, a very pleasant experience at this medical facility.

You walk into this beautiful bulding for ortho services and are greeted with a pleasant smile. Neil…read moreAtonson is my hip specialist and he's great. I would recommend this facility and my doctor to anyone suffering from hip pain.

From the owner: OrthoNebraska is Council Bluffs' premier destination for orthopedic visits, orthopedic urgent care,…read morephysical and hand therapy. OrthoNebraska has 25 of the area's most respected, highly trained Board Certified orthopedic physicians and surgeons in the region, an experienced staff that's passionate about providing outstanding patient care, and state-of-the-art facilities focused on high-quality, cost-effective care. We're the doctors Council Bluffs relies on for bone, muscle and joint pain.