Quality of service from everyone, quality of service and overall well run spa!…read more A popular spa on the island and a great location.

Booked a wax with Ali on the website weeks ago after going through some online reviews. When I got…read morethere they said Khristine will be with you shortly. I didn't recall the name, but I didn't have time to look it up (my original calendar reminder did show for Ali). The esthetician came in already prepped for and talking about sugaring. I mentioned that I booked for a wax. Didn't appear there was any effort going to be made to wax. She went on to explain why it's better and some of the advantages, but I had already done that research and thus booked wax. At this point I didn't have time to deal with this or reschedule as I had a trip the next day and still a lot to do. Sugar took way longer, cost more, and for me personally was not as pleasant an overall experience from waxing as they have to go over smaller patches. To each his own. The appointment time they set aside here for the one service is 1 hour. This location did not have quite the aesthetic I was hoping for. They are currently doing some construction on the other side so I'm not sure what it was like prior, but not the overall experience I was looking for. I've booked my follow up for Queen Bee in CA since I'll be out there (15-20 min service, cute place, $25 cheaper, and surprisingly pretty painless due to the wax they use). Parking: small spaces available in the garage below the building or street parking nearby.

After reading some of the other reviews, I was a little skeptical about making an appointment, but…read moreI noticed that many of the negative experiences seemed to involve arriving late. I arrived about five minutes early, picked out my color, and was seated right away. I had such a great experience! Everyone was incredibly kind, welcoming, and made sure I was comfortable the entire time. If you're on Bainbridge Island and looking for a great nail salon, I definitely recommend making an appointment. I'll happily be back!

This is the second time I've visited the salon in the past several months. The service was…read moreexcellent - friendly and accommodating and a very relaxed atmosphere. I had both a manicure and pedicure and am very happy with the results. My experience was very similar to the review made by Heather A. in July. Highly recommended.

I have a confession to make; it's been ten years since my last facial…read more It was at Bay Massage & Skin Care so I looked them up online expecting to have to call for an appointment but was pleasantly surprised to find a fabulous online reservation system - so easy! Fantastic HEATED spa beds - so thick and comfortable, with knee rolls - my body felt like it was floating. In fact, I do think I had an out-of-body experience as my shoulders, face and feet were massaged, its called HEAVEN. Why had I waited so long? No idea. The entire place is extremely well appointed with comfortable furniture, soothing colors and music, no skimping anywhere. Both Darlene (my original facial person) and Missy, my most recent facial person, are beyond great. Seriously, the Signature European Facial - died and gone to heaven. Facials aren't the only thing they do. They offer massage, salon treatments such as lash tints, and waxing. It's tucked behind Tree House Café in Lynwood.

Had a wonderful and much needed massage for my upper back on 3/10/17! The massage therapist's name…read moreis Aaron (sorry, not sure if that's the correct spelling). At the end of the massage, she used hot stones, a warm "rolling pin", hot towel, and finished with a soothing oil infused with cinnamon, lavender, chamomile, and some other stuff. She did a great job and was very careful not too overdue it on certain tender spots.

I have been getting facials since my late 30's and I believe it's one of the critical things you do…read moreas you age... especially us females. I was going somewhere else for years and NOW I'm going to Lori and am one of her biggest advocates! Her products and treatments focus on the aging female (yep, us!). Lori digs into research and doesn't settle on just any "popular" product that has the marketing behind them... she looks up all the ingredients and reads the research behind them. The latest tool is better than laser surgery and has taken some aging spots off permanently.... I had one spot I always brought up at my annual dermatology appointment and the Dr. said... laser surgery at a hefty price. I've had a number of spots taken off with the SKIN CLASSIC process.. it's awesome!

The best facial I have had, ever. Lori's hands are magic, soothing and smoothing. No product…read morepushing, just solid, evidence-based care. She explains everything but keeps a tranquil environment. Such a relaxing, rejuvenating visit. Walked in with tired air travelled, winter parched skin and walked out with a dewy, pampered face. I feel so fortunate to have discovered this local gem.

Jennifer (the owner) is one of the most professional, sweetest and bubbliest women I have ever met…read more She offers a wide range of products & services and has recently opened a spa area down the hallway where I've had a detoxing foot soak that left me feeling more relaxed than I have in ages. 10/10 would recommend.

I had to sleep on this one because my tendency is to assume the best of people and try to…read moreunderstand where they're coming from, benefit of the doubt etc. But no... extremely unprofessional and disconcerting experience. I think I was in a state of shock, but I should have simply left the minute I felt that "ick" -factor. I tried calling the studio several times, but there's no email and I was unable to reach anyone yet to share concerns/suggestions. 1. Didn't feel covid-safe place, no COVID-19 waiver, poor fitting mask wearing, no partitions, no air purifier, etc. I didn't see new products being removed from packaging, rather several appeared reused... like buffers etc. 2. In the beginning of my session I mentioned that I am a nurse and that my mother had COVID-19- was desperately ill for 3 months. I felt individual doing my manicure-pedicure and I were having a nice conversation about the healing arts, reiki, alternative therapies, which I support. I was again, trying to give this experience and this person a chance. Moments later I get asked "how freaked out are you about this COVID-19 thing?" Well since I almost lost a family member and have seen devastation all around, I guess I think it's terrible!? I am paraphrasing, but this felt so out of touch and so inappropriate for what's otherwise supposed to be a relaxing, healing service. Then I am lectured to by how it's "mother earth's way of controlling the population and weeding people out." So was mother earth trying to kill my mother too? What about my friends who've lost nearly all of their family, people dying all over... my patients!? I prefer to give the benefit of the doubt, I am certain this is a nice person who means well, but this experience was wrong on so many levels. I will never return and I wish I passed up the entire experience.

Always professional and upbeat staff! I highly recommend…read moreSydney! The signs are a fun silly way to get customers to relax... at least they are for me.

Yes, the owner did try to call me. She left a voicemail and wanted me to try a different stylist…read more After that experience, it's completely reasonable I would not want to attend the salon at all again. And why would I want to speak to you? There isn't anything you would do anyway. You just make excuses for the rude behavior. Accept the bad review and move on.

I have been seeing Sofia for years on and off for my eyelashes and continuously every two weeks for…read morethe last year now. She is professional, takes pride in her work, knowledgeable and will answer any questions I have. Iv seen many Estitician's over the years for my lashes and no one compares to Sofia, Iv found my girl & im so proud of her new venture. If you want quality, not only in the lashes, but the work she puts in to transform your eyes this is your girl! & she'll always have a smile on her face.

I have been consistently seeing Sofia for lashlifts and other hair removal services and she…read morecontinously exceeds my expectations! Not only does she provide a super comfortable environment, a welcoming attitude, her work is consistent and she helps educate you on how to best serve your skin as well. I recommend her to everyone!

I flew in from California today and hadn't had the opportunity to get a wax down in CA due to the…read moreCovid 19 restrictions and I looked terrible when I showed up... eyebrows for days and the makings of an ugly beard on my neck... any longer and I would have had a unibrow in a few more days. Misty took amazing care of me, initially one of the other stylists had waxed my brows but I felt like Frankenstein with block eyebrows. Upon checkout Misty asked me if I'd had a good experience and I told her that I didn't like my brows but that it was okay. She looked at me for a moment and then asked me to follow her to a room. Misty was great. she knew exactly how I wanted my eyebrows to look and made them so. I cannot thank you enough Misty; the extra effort and care that she put into making my brows perfect speaks volumes about taking pride in what she does and how she wants everyone to feel looked after. 100/100!! Thank you Misty. I'd go back in a heartbeat and see Misty again.

If you have holiday stress, work stress, any stress... come in for the facial massage! It is the…read moremost relaxing thing I have ever done! I came in for an eyebrow wax, but the facial massage was calling my name. Kiele's touch was the perfect blend of soothing relief. The place is clean, the staff is friendly and professional and their products are top shelf! Book in soon, you won't regret it!

I would not go to anyone else on Bainbridge Island after having experienced Debbie's professional,…read more skilled, and peaceful demeaner. Going to her on a regular schedule has improved my complexion. Thank you Debbie!

Debbie is such a professional with my facials. She takes the time to inform and educate me about…read moremy skin concerns, and has the products to make me feel young and vibrant again Everyone needs some pampering, and I feel very relaxed and pampered when I go to Body Balance. Her product line is available for home care, and she has the knowledge to recommend products designed just for you. Take the time to treat yourself in this crazy world, and check in to a world of peace and pampering.

Had an excellent massage with Mikah. She listens to your concerns and takes them into…read moreconsideration. Very skilled. The location is quiet with convenient parking.

Mikah is a top tier LMT! My wife referred me to Mikah for my over worked muscles from too much…read moreenthusiasm at the gym. I tend to forget my age in an attempt to keep up with the younger members. Mikah listens to me when I describe where it hurts and how I got hurt. She will do a full body therapeutic massage and focus on the muscles needing it most. The vibe from checking in to checking out is calming, relaxed and unhurried. The studio is very pleasant and friendly. I have only had therapeutic messages from Mikah, and I wholeheartedly recommend her.