We were paying for 2 lots of shopping with gift vouchers. The printed voucher didn't work and it…read moretook our assistant Sandra ages to type in the long code number. She was extremely polite and helpful to us and the customers who were held up because of the delay. Her kindness was outstanding and this level of service is commendable. We were very grateful for her patience and understanding. Many thanks Anne Jeveons

There's simply no other store chain quite like M&S. From cheap but good quality underwear to…read moregourmet food and wines, they have it all. Phenomenal selection of really high quality prepared foods, Indian, Chinese, Vietnam, and so on. Wonderful customer service too.

This Waitrose is a wonderful supermarket. It's a little pricy, though only on certain, rather…read moreunpredictable items. They sell a great selection of produce, health products, snacks, baked goods, meats, wines, kitchen tools, applicances, and electronics. The focus is certainly on the supermarket sort of items - the cookware and electronics are a little sparse if you're looking for serious comparison shopping, but in a pinch they'll certainly do. Some of the best things: - everything is fresh - the staff are helpful and numerous - great brand selection - the great "voting" chips for charity Less good are the high prices, but honestly, it's worth it for a treat of semi high-end groceries. I highly recommend the bread, as well as the chocolate selection!

This is mainly a food store with a small section devoted to non-food items. There's a small…read moreclothing section, audio-visual (TVs DVD players etc) and CDs, DVDs, computer games, books etc. There's also homeware and cookware and some computer supplies. The range in these latter departments is small and somwhat restricted. If you want a bigger range you should visit either the Hall Road, Hull store or, if you want the full monty, the newish branch in St Stephen's in the centre of Hull. I think it's generally fairly pricey on the food front. I'd recommend Morrisons if you are counting the pennies and own a car. The fruit and veg can be very hit and miss in terms of ripeness and quality. Stocks can also get rather low sometimes. The bakery is OK but again it's getting very expensive.