Magnolia reality is definitely not great. Not the worst landlords I've ever had, but definitely FAR…read morefrom the best. They advertise a pet deposit for PETS, but, when you go to sign the lease, charge you PER PET. That's a minimum of 450$ per pet, non-refundable. They're terrible about fixing or replacing things, and will always keep a chunk of your deposit when you move out. I left the place cleaner than I found it, I promise - it was disgusting when I moved in. There were still large items in the house, grease on the floors, and FOOD in the couch cushions! They are definitely in the business to make money and care very little about the community or the people they rent to. Unfortunately most landlords are that way. And these guys fall into that.

If I could give this business 0 stars I would. My husband and I put in an application for a house…read morein Leesville. He is in the military and we need to be moved in shortly after the new year. After a week and a half of no communication and multiple calls/emails that went unanswered, I finally reached someone yesterday. They informed me that someone would review our application the next day and get back to us. I called again today after not hearing from them. The lady on the phone said they are behind and she would have to call me back. She could not give me a timeframe. Then she informs me that we would need to see the house in person before we can get approved. I told her this was not possible since we currently live in a different state and we need a house secured before we move to our new duty station. She tells me there is no way around this and we cannot get the house until we see it in person, even though we are the only applicants on the property. I asked for our application fees back, which was $100 by the way, completely ridiculous. Big surprise, she says no. The money went to the company who did the background check and she cannot give it back. Not even half. This has been a complete waste of money and my time.. For a military town, you would think they would be more accommodating. Avoid this scam like the plague.

There are TOO MANY CONS about renting from Sarver and the owners they are in bed with…read more Unfortunately, they have 4 stars on Google reviews. If you are a renter... BEWARE. This company is pro-owner and will not go up to bat for you whatsoever. The Saint Charles Duplexes they manage have high crime, are hardly landscaped, and are not family-friendly. But if you're a single male who happens to be affiliated with the military then this place is for you. It markets as a "gated community" when the front gate is consistently broken and out of order. The secondary gate that is closest to the garbage bin (which is apparently where the entire town of New Llano dumps their crap) is broken so the owner put a padlock around it... which left the tenants no option but to be inconvenienced to throw out trash. The pool area is dirty and the pool house is a complete dump. There are absolutely no security cameras or surveillance. The local teenagers take advantage of that fact by coming and stealing Amazon packages right in front of people's faces. The surrounding area is inhabited by trailer trash and obnoxiously loud people who blast their beats both morning and night. You can hear every single train horn that announces itself. If you have young children you will not feel comfortable with them walking around the grounds since it is so unkept. HUGE red ant hills and feral cats are a big problem here. Inside the units is shoddy workmanship, to say the least. Floorboards have large gaps that allow the outside bugs and heat to creep in. We moved in, and they hadn't cleaned it before us arriving. If you are a family and need storage you won't find it here. No pantry in the kitchen, and the cabinets are cheap. Actually, if I were to describe the entire rental duplexes in one word that would be it: "CHEAP." Cheaply made, cheaply managed, cheaply thought out. Whoever decided to put these here only thought about how much they could make with how little they could invest... and it shows. Look, I could go on and on... Not worth the price paid.

AVOID AT ALL COSTS! This is the most unresponsive property…read moremanager a military family will ever encounter. I've been waiting... and calling, for A/C repair over the last eight days. DO NOT GIVE THEM YOUR DEPOSIT PRIOR TO GETTING INITIAL REPAIRS COMPLETED. Once we accepted the house, on the agreement they would complete the repairs, they have done noting. These repairs include a massive roof leak (The dining room ceiling is now caving in) and to make the 3rd bath we paid for operable. Once you are in the house they will do nothing but collect rent. They are a collection agency without any acceptable form of values, not a "property management" agency.

I am now the proud owner of a a nice home in New Llano thanks be to Kenny Skinner and the staff of…read moreCandice Skinner Real Estate! I cannot say enough about these wonderful people especially Kenny. He is patient, kind, very honest and faithful to help his client find just the right place. I would also like to add that he was always on time and answered my every call! He formerly owned his own construction company so he is very knowledgeable of codes and all areas of building from the ground up which proves very useful to both buyers and sellers. He is also a US Army veteran which means a lot to folks in our area. Thank you Kenny! Your help was invaluable! I couldn't have done this without you!

This real estate agency lacks communication and is unprofessional. My husband and I have been…read moretrying to look at one of their listings. We've called several times to confirm the address, we were told there was a for sale sign out front to find it. We spoke to 3 different people all providing conflicting information and no one ever followed up with us. We drove down from Maryland to look at this property and never got to see it because no one knows how to follow up. I feel sorry for the seller because their agency just lost them a potential buyer.

Fantastic people, fantastic company! Michael helped us sell 2 properties; he had the first one…read moresold within 2 hours, and the second one after 3 days! Michael also kept us up-to-date on where we were at each of the several stages on the selling process---great at communication! On top of it all, we'd already moved out-of-state, and so all had to be done via phone, texts, and emails. Still, because of Fertitta's high level of professionalism, everything went smoothly! GREAT company!

This is the worst property management firm I've ever encountered both from a renter's perspective…read moreand from a property owner's perspective. I had the misfortune of being stationed at Fort Polk for approximately 8 months. I went with a property managed by this firm because it was one of the few properties in the area that allowed dogs and was cheap. Big mistake. I was simply looking for a small, clean, functional house with a fenced in backyard. I arranged to rent the property starting on the 15th of the month, initially the representative at Fertitta told me that I would have to rent the property as soon as it was available vs when I would actually be occupying it. I understand that they were trying to get it rented, but trying to pressure a prospective tenant isn't the way to go about it. I ignored their comments and they backed down. When my wife and I arrived after driving approximately 20 hours we found that the management company had already shut off the water and gas (despite there being only a couple of days gap between the property being "ready" and us moving in). As a real estate investor and owner of 4 rental properties I can say that I've never treated anyone like that nor would I ever in the future. The place was an absolute mess when we moved in. I annotated everything thoroughly on the move in inspection, we'll see if they try to screw me on the move out. About a month into the lease the oven door handle broke while my wife was cooking, causing the hot door to slam shut on her arm (the scar is still pretty nasty a few months after the incident). She went to 2 different hospitals before the infection from the burn was properly treated. As I am military our medical costs were minor at the time (around $16-they have since increased some), I wrote the company informing them of the incident and enclosing pictures. I hand delivered the letter and spoke with an employee about the issue, requesting that they reimburse us for the medical expenses. They took several days to reply via mail, informing us that they were not liable and would not be reimbursing us the $16. They showed no concern for our well being or the condition of the property as they have still not addressed the code violations I wrote them about (AC condensation draining intentionally into an interior closet floor and the lack of a window or exhaust in the property's only bathroom-both of which continue to cause considerable mold issues to this day). I would be pretty upset if they were working for me and handled my property in the same manner, exposing me to considerable liability in the process. To top it all off the employee that I paid my rent to (in cash) had a hard time understanding how much was due to them and tried to refund me $20 that was due to them. So they won't pay a paltry $16 medical bill caused by their poor maintenance program but they will employ people that literally try to give away money through their incompetence...good job Fertitta. DO NOT RENT OR USE Fertitta AS YOUR RE COMPANY.

Kelly held our hands through a cross country purchase here in Leesville and made the process…read morepainless and somewhat entertaining! She left us great housewarming gifts and was a complete pleasure to work with!

I have property in Louisiana, but live in California and have worked with Kelly with inquiries…read moreregarding both a purchase and a sale. I have been very impressed with Kelly's responsiveness and knowledge. She's been amazing every step of the way and will definitely utilize her for future needs.

Robie Graham is awesome!! She went above and beyond to help us sell our place and now she is…read morehelping us to purchase a smaller, more manageable property. Robie is honest and hard working. She genuinely cares about her clients and there is nothing fake about her. She is down to earth and will give you all she has got. ERA Sarver Real Estate, thank you for agents like Robie.

Robie was absolutely amazing and so easy to work with. Clear communication and she knew what we are…read morelooking for and found us the home of our dreams. I can't recommend her enough. Thank you Robie, you have left an impression for life.

Michael Ude is very impressive as a real estate agent and a genuine person. He went way beyond the…read morecall of duty to assist us in selling our home. He totally made me change my mind about Realtors. He worked diligently to assist us in selling our home. He is very knowledgeable and made the process go smoothly. He is not your typical realtor. He is a hard worker on behalf of his clients. It was a pleasure working with Mr. Ude. I highly recommend him as a real estate agent.

Mike is great! Easily the most responsive and straightforward real estate professional I've ever…read moreworked with!

Great experience in working with this organization. Quick responses and dedicated to their clients…read moreneeds. - Mary Rodriguez