Got shivers coming here. Real people…read more They have been here forever . He remembered a ring from long ago. Checked diamonds and cleaned it. AMAZING . Jewelry is breath taking. I miss these types of shops. Thank you

Amazing people and service. Had several watch bands to resize and they were amazingly good, quick,…read moreand nice. And so affordable. We were lucky to have people of this skill in the Hill Country. Plus they are so nice. My visit was a real pleasure.

We came to see the small museum exhibit about the craftsman and his art form more than the store…read moreside. It's not very large, but you can get a nice idea of how jewelry was made, the forms, the designs, and the process as well. You can watch a few videos and sit in his old art desk, too. The other side has a lot of jewelry, which seems well-priced for what it is. I didn't get anything, but it's also nice to window shop sometimes. Parking is in a smaller lot, so it can fill up.

What a neat stop! Definitely one of the bigger James Avery stores I have seen, and I loved all of…read morethe behind the scenes stuff connected to it. It's basically like a little museum! I wish there was a tour of the whole place because there were a lot of interesting buildings around.

First, Candace was wonderful, honoring a commitment to excellent and hospitality if I ever…read moreexperienced it. Martin, on the opposite philosophy, greeted me decently, but then it went strange from there. I was on time. I had 6 items to be appraised. After looking at the items, he questioned about my insurance company and deductible (of which I have none yet, no knowing I was supposed to somehow have this chosen already). He doubted about my emotional attachment from these items from an inheritance vs. their value, and then from there, compromised the entire session by nitpicking on the items "may not worth the deductible or the emotional attachment for worth", which is MY RESPONSIBLITY to balance. I already had done this by being there. My reasons shouldn't matter. In fact, the more the attachment, the more the reason for appraisal. I wanted some tiny stones replaced; he said not worth it. Fine. Moving on. He then made comments like the verbal appraisals or confirmations on stones he was giving, were not enough worth for him to do, yet he shared with me a couple of verbal appraisals that FOR ME were DEFINITELY worth it to have had in writing. Obviously, you have to prove on paper to have a replacement for value. IF IT MATTERED THAT MUCH TO ME, WHY DIDN'T I STAY TO HAVE IT DONE? NOW I HAVE NO PROOF TO SHOW ANY VALUE. : MARTIN MADE ME AND MY ITEMS SEEM LIKE A PETTY BOTHER. I guess I was lucky he even took the time with me. I guess he didn't want the business and can make his money in an easier way(?) but couldn't figure out how to nicely say it. It was like I was going to have to FIGHT for an appraisal. Is it that difficult to just be grateful for business, happy to serve someone your profession, and do your work well? Was he not well? It's okay to reschedule. He did not offer any other options for appraisal. I HAD come in to the store SO happy to have another thing on my list done, enjoy peace of mind, and possibly enjoy the visit, but WITHIN 10 MINUTES, I told him I was SOOOO SORRY to have WASTED ANYONE'S TIME. With his verbal and nonverbal demeaning of the jewelry and my reasons, and not really getting down to the work, I figured out FAST that he was NOT my ally, didn't want to serve me, I was just such a piece of trash, me or my items. I quickly made sure I had all my items and LEFT. I WILL NEVER EVER RETURN FOR ANYTHING, ESPECIALLY A PURCHASE. By the way, his behavior was AN ANOMALY for the rest of my experiences in Kerrville. I LOVE YOU PEOPLE, KERRVILLE AND JUNCTION. YOU ARE AWESOME BEYOND BELIEF. I went away with a horrid feeling in the pit of my stomach that took me hours to assuage, along with feeling severely disturbed about the whole thing, not little but much miffed, puzzled and trying to fight against an indefinable feeling of disempowerment. He had "hazed" me, discounted me. NO PERSON WHO WALKS THROUGH YOUR DOORS IS A NOTHING, AND SHOULD NEVER BE MADE TO FEEL THIS WAY. I expected neither red carpet nor red tape. I had a purpose to accomplish a task. YOU, the business owner, employer or employee, greet the public: YOU KNOW NOTHING. I had not acted entitled, or come off as a person I'm not. At first, I was so grateful to be there and showed it. I had assumed he'd be a good person and want or be grateful for my work. That quickly changed. WRONG. I think he really looked at me and prejudged against me, like I couldn't pay or something worse. PREJUDICE IS NO WAY TO RUN A BUSINESS. TAKE IT FROM SOMEONE WHO'S HAD THEIR OWN BUSINESS... IN SOUTHERN CALIFORNIA. I didn't think I looked bad. It was a hot day. I had already made the best of things and run a few other errands so probably looked a little tired. I wear a smile and a little makeup but not a lot. I do not have my hair done, it was tied up off my neck. I am not young but have young energy. I did not dress up dressy but looked nice, decent for the weather. Nothing was stained, torn or holey. I have a foot issue and have to be careful of my person. I send love out from me wherever I go. LIKE MOST PEOPLE, I WORK HARD, BEHIND THE SCENES AND THERE IS LITTLE CREDIT. Life has been work, pay or not. Always be kind. You never know another's situation, personal or other. Anyone appreciates kindness. *Say all the right things in the right way, you have good business. Say some right and maybe some wrong things in the right way, you will still have good business. But if you say wrong things in the wrong way, expect business to go wrong.* If APPRAISAL IS ADVERTISED ON THEIR SITE , and I called and set an appointment where I was treated professionally by Candace and no limitations or issues were stated, and I CAME HAPPILY FROM AN HOUR AWAY, ON TIME, why was he so hesitant to just be good and get to work? *WE CAN LIVE WITHOUT DIAMONDS BUT WE CANNOT LIVE WITHOUT EACH OTHER'S KINDNESS. My advice: Don't visit here, or ask anything from them, UNLESS YOU'RE IN GUCCI head to toe. Make sure the perfume ain't bad either. Would YOU want to be treated the way I was ?

Friendly, efficient and reasonable. Would certainly return when additional service is required.read more

This boutique has super cute and trendy clothes, bags, jewelry, and accessories. This is my go-to…read moreboutique for western jewelry and much more. I highly recommend coming here when in Kerrville!

Ordered online from Schreiner Goods. I was excited to find the luxury pants that were sold out…read moreelsewhere. I received them relatively quickly via UPS, but when they arrived the pants had clearly been tried on a number of times or worn and smelled distinctively like cigarette smoke. I emailed and then spoke to someone at the store and they said to get them dry cleaned. :( Not really great customer service. For online shopping - I suggest looking elsewhere if you can.

There are 2 boutiques here- one for clothing and accessories, and the other for home furnishings…read moreand decor. Both offer a very well curated collection. I shopped at the home furnishing side of the business and purchased some amazing candles from brands I was not familiar with from Europe. Tina help me with my selections and was really nice and knowledgeable. There are so many amazing things to look at and purchase. It's exciting to go into a boutique featuring inventory you haven't seen before and be helped by someone that knows so much about the craftsmanship and quality of the products. It's clear they really care about their customers. From the customer service to the packaging of your purchases to receiving a handwritten thank you note the mail! All first class. I will definitely be back.

The makeover of this store has been exceptional in the past two years, thanks to new management and…read morewonderful employees. I recommend shopping at J.C. Penney for the quality of products, affordability, and the many ongoing sales. The staff is extremely helpful, and it is fun to browse. Don't pay attention to any reviews before 2025, ok? This is the place to shop!

I am super grateful to the manager Dariela, for fixing my hair an excellent service 10 out of 10…read moresuper recommended.

I am officially obsessed with the Golden Antler Boutique! I literally couldn't even escape the…read morestore after checking out--I turned around, saw something sparkly, and boom... bought another thing. Zero self-control and zero regrets. The top I picked up after ordering online? Perfection. I can't believe I've been wandering around Kerrville without knowing this magical little shop existed. It's 100% my new happy place!

This is the store I go to when I'm looking for something unique . There's something for everyone…read morehere all different types of clothing styles . Tori and her staff are always very helpful and patient with me because I have trouble making decisions . There's no judgment here and I have no problem returning items that don't seem to work with my wardrobe . I usually find something else when I return the items . Great selection never boring always something new . I highly recommend that you stop by and see for yourself or go online whatever is easier . I am never disappointed !

I am new to Kerrville and was looking for someone to take a few links out of a new gold watch. I…read morefound Sheftall's through a google search. I dropped the watch off without asking how much it would cost as I have had links taken out of many watches in past and have always paid $12 to $15. I picked the watch up within a few hours and the charge was $86! It was a $160 watch!!! I took the watch to Austin to a jeweler I had used many times in the past to see if there was anything unusual about this watch band. He said no. I would be very careful having any jewelry repaired at Sheftall's Jewelry. In addition, if they charges 6x market rates on jewelry repairs and adjustments, there is no telling what their mark up is on actual jewelry. Buyer Beware and compare prices on jewelry and repairs when dealing with these guys.

I took my rolex watch i for replacement of the crystal,(scratches) I was told it would be back…read morefrom repair shop in two weeks. I called two days ago and was told the repair shop was owned by Sheftalls. I was told the shop had sent an estimate of $ 900.00+. I said "that is out of the question!" the lady then told me that she would call the shop and see what could be done. twenty fours later I called again, she said that she had not heard from the shop yet but would call me she did. I called again and was told she has not heard from them, but would call me when they did.I told her that I would pick tip the watch, in the condition it was given to them. Then she told me that would try.