Customer service. We drove 20 mins after calling and letting them know and asking if they could…read moretake care of us. The gentleman said yes. Not to mention it was for my son's birthday.... Will never return to this location again. Or in fact with Verizon. They have lost their customer service skills. And have taken money out of our account when they shouldn't have. Something needs to happen bc these billion dollar companies think they can do what they want....

When I first went here with an appointment, it was with Tom and he was very nice . He hooked me up…read morewith an iPhone 16, I could not sign in though because I had forgotten my Apple password. It turns out that you can't get apps or do anything without signing into Apple. I drove to the closest Apple store to try and get help (21/2 hours away). The girl there rushed us with absolutely no help i would have just changed my password but to verify, they had my old phone number, so I couldn't do that either I left Verizon with a brand new iPhone that I couldn't use! I feel like Tom could have helped more by talking to Apple himself and getting it all straightened out. He also knew I have a brain tumor and its hard for me to type or talk on the phone. After a couple of weeks, I made another appointment with Erin. He kept me waiting a long time and went to another lady before coming to me. Erin claimed to be some sort of " techie King," but he didn't help me either and even made fun of me as he watched me type. Next time I went in, it was to exchange the iPhone for a Samsung. ERin for whatever reason, had tried to talk me out of it ( probably had something to do with his commission I thought) When I went in to make the swap, Erin passed me off to TOM, which was fine with me but I thought it was odd because my appointment was wih ERIn, Neither one was as friendly and neither one acted like they wanted to help. I got the Samsung, but he said he couldn't switch over my contacts, so I sat there and had to do each one by one. The first visit, ERIN was able to somehow get my old contacts onto the new iPhone, which I thought were gone forever, especially since I didn't have my old phone anymore. So with my new Samsung TOM said he couldn't switch over my contacts, which was a total ASS LIE !!! AS soon as i started playing around with it, it gave me the option to pair up and switch it all over!!! Thank you, dumba** TOM I know this is long, but I wanted to be sure and call these two out for treating me so badly and not helping like they could have. I must have messed up their commission, that's all I can figure. And I said I'd get my phone case off Amazon ( cheaper, so do you blame me ?) ERin your crown has been removed, you f**King idiot

Outstanding service and 5-Stars across the board! My…read morehusband bought a refurbished MacBook Pro from Emergency Tech Repair [ETR] about 2 years ago. He paid a fraction of the cost of a new MacBook and hasn't had any issues with it since! My 2019 iMac desktop was running slow and started shutting down. I am not tech-savvy, and my ignorance and frustration led me to take my computer to ETR for service. My technician's name was Matthew. He was very personable and incredibly helpful! Matthew ran a diagnostic and adjusted some things that I don't understand. He also discovered that my computer was bogged down with tons of useless saved files, as well as apps and programs running in the background, which he took care of. He found that there was nothing seriously wrong with my computer and it should be good for another 4-5 years. Matthew worked his magic and, for about $65, my computer now runs very quickly and no more shutdowns! There was never any pressure to spend extra money on unnecessary upgrades. I was treated as a valued customer, and received expert service and advice. My husband and I highly recommend Emergency Tech Repair for all your computer needs!

These guys are great. I'm no computer expert, so when I lost some information on an accounting file…read morein google drive I freaked out. They were able to recover the missing information quickly and didn't even want to charge me. They had previously repaired my iPad and that too was done quickly and fairly. I believe I only had to pay for the part that needed replacement,

I wish we had a second alternative for decent internet. I went with the TV, phone, internet bundle…read morebecause its cost was almost the same as internet alone. Then, about 3 months ago, the price went up $40 without warning. I called to cancel TV and phone, which I never use anyway. No explanation for price jump, no attempt to keep the business. Granted, it's pretty reliable and good speed. All of a sudden, I have a $25 EFT charge that no one can explain to me. Not my bank and not Spectrum. Of course, it's the other entity's fault. They removed it one month and we added autopay and replaced the payment method with a credit card, then the fee was there again. Sorry, we can only remove it once. In fairness, when there is a rare outage, they're pretty on top of it.

After living here for two weeks and Maggie Valley, North Carolina I have had service for six out of…read more14 days. I finally had a tech come out which they're gonna charge me for which I think is beyond ridiculous however the tech. Taron phenomenal. As of right now, I have service whatsoever if I lose it again at any point, I will be canceling service and going to Starlink or VERIZON

I chose Vistanet first of all because of their service - they called within 24 hours of contact and…read moreshowed up within 24 hrs of that. They helped me figure out the Internet for my office but best of all, I was able to get world class VOIP where I can keep my business line separate from my personal but get both calls on the same device. I can also pull calls between devices and get video conferencing, all for a very reasonable price. They handled everything and provided training.

From the owner: We are an Asheville based business VoIP provider. We offer a wide range of services from a Smart…read moreNumber mobility platform to a fully featured office setup. We can also bring in Internet service to most locations.