My husband and I had a terrible experience with them. We love our dog but the lady is so shady. Three days after we bought our puppy, he had to stay overnight in the vet hospital for pneumonia, most likely contracted before we even got him. We told Jill (the lady) about it and she offered no type of assistance. We told her it was expensive and that we already paid her $200 more for our dog than what she quoted us. She said it was for his papers to be registered as a purebred with the AKC...she said if we sent the papers back she would refund us the $200. We sent the papers back with UPS and tracked it so we knew when she received them. My husband texted and called her for months about the refund. At first she said she was out of town, then it was a family emergency, then she just hung up the phone after she heard my husband's voice. Do NOT go through her. Find someone else....trust me. We did some digging and found similar stories. This woman will screw you over. read more