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    Morgan Primary Health

    1.0 (1 review)
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    Updated 2 months ago

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    1 year ago

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    Ask the Community - Morgan Primary Health

    Mountain View Medical Center - Exam room

    Mountain View Medical Center

    4.3(4 reviews)
    3.2 mi

    I read a couple reviews about this doctor's office and wanted to come in with an open mind even…read morethough some of the reviews weren't so positive. We walked in and we were instantly greeted by the nice receptionist. She got us all checked in, updated my husband's insurance information and billing. And then we chilled in the waiting area. We were called back by the nurse. She took my husband's vitals and asked us if we had any medical concerns. She was really kind! Nurse Niki did a great job getting my husband's appointment started. Today was our first initial visit with Dr. Mohamed. He was fantastic! Dr. Mohamed was very thorough. He was very attentive and was very engaged. I appreciate that he took his time with the appointment. He didn't rush us, made sure he covered all of our questions and concerns. It was a breathe of fresh air to have a dr taking his time for his patient. If you're looking for a new primary dr, I would recommend Dr. Mohamed.

    The doctors and nurses were okay, but billing is a nightmare. I didn't find out how bad until an…read moreissue with insurance outside my control (a different family member's CoB) lead to a delay in payments. An insurance rep even called to inform them of the delay so they wouldn't give me any problems. Unfortunately the fun was only beginning. Billing has a policy of only including specific dates of service and a list of services with the first bill. Even cross-referencing the first bill, subsequent bills were impossible to make sense of because the amounts and dates kept changing. Even after the insurance issue was resolved, one twin's wellness visit was still getting denied. Insurance reps said they were billing incorrectly. The first billing rep I spoke with also noted discrepancies in how each visit was billed. I used to review claims for a health insurance company, too, and knew they were billing with the wrong codes. Sometimes mistakes are made on the insurance side, but this was not one of those times. The last time I spoke with a billing rep, they were very uppity and denied making any mistakes. Once again, a rep from my insurance company called them directly. The bill was resubmitted and paid, with the exception of hospital services for what I thought was a routine blood test for the younger twin. Whatever. I was tired of arguing at that point. One other thing: visits would last forever, about an hour per child, and most of that time was spent sitting and waiting in the exam room. Imagine how fun that was with both children in their terrible twos and threes. There's a lot of things I'll miss about Boise; this place is not one of them. They can't be faulted for the initial delay, but billing policies and poor customer service are on them.

    Saint Alphonsus Medical Group

    Saint Alphonsus Medical Group

    3.5(6 reviews)
    2.8 mi

    --- Dr. Chong - St…read more Al's Family Medicine I've had a lot of doctors over the years, and I can honestly say that Dr. Chong is one of the best I have ever worked with. He is incredibly attentive and actually listens -- even when what I'm trying to explain doesn't come out perfectly. He has never once made me feel judged, dismissed, or like I don't know what I'm talking about. Dr. Chong treats me with genuine respect, and that alone sets him apart. When other doctors gave up on me, he didn't. He took the time to understand my situation and stayed committed to helping me find answers. I truly appreciate him and the care he provides. If you're looking for a doctor who is compassionate, patient, and willing to really listen, I highly recommend Dr. Chong at St. Alls family Medicine.

    Shae Johnson, DO - Family Medicine…read more.. ...and his staff have absolutely failed in their ability to properly diagnose and treat my wife who is now in the ER in Las Vegas. Thank you so much for creating this life changing tragedy my wife and I have had to endure these last 6 months... if not the rest of our lives! She is in critical condition. This situation was so simple to avoid had St. Al's hired competent physicians that could understand labs results and dial a telephone. My wife pleaded with Shae regarding her debilitating symptoms and condition. We are so grateful for the Urgent Care Doctor and his translator in Vegas. Within 3 minutes and $50, we were made aware of her chronic illness that had persisted for 7 months. The good news is that she may recover given her deserved treatment in the hospital.

    Yelena V Shuey, PA

    Yelena V Shuey, PA

    3.0(2 reviews)
    2.8 mi

    The PA should be fired, did not diagnose a UTI, gave highly toxic spasm medication that is…read morecarcinogens, and hard on the kidneys. States that no UTI was found with the quick test, despite of advising use of medication causing UTI. explaining pain while visiting bathroom. add that very high blood pressure was exhibited. I contacted 'callondoc' received medication immediately. Day later I get back the culture result, stating severe UTI. She should be 86d. Going back to Bosnia and practice your care there. Could I give 0 I would. Stay clear of this PA, she don't know how to practice medicine.

    This lady is an honest to goodness, caring human being, with the education, resources and common…read moresense to actually... help. She is knowledgeable and professional, yet still welcoming and down to Earth. Her office is in St Als... an unfortunate circumstance that I won't hold against her. This is just how medicine is done in Idaho.... However, she is willing to work around standard protocol, where she can. She takes the time to get to know you, while seeming to take a truthful interest in your well being. After not having insurance for 5 years, I had a host of issues, needed surgery, meds and all the scans. It has taken a year and each time I go back in, she is prepared to get the next step knocked out. I am grateful to have found Yalena! I would hate to have had to navigate referral processes and had to repeatedly explain my issues. Thankfully, I haven't had to. Yalena is an advocate for my health and always has put my best interests first. Other pros: Body positive professional! Knowledgeable, but willing to research and admit when she's not sure. Caring Convenient location, right off Emerald Cons: St. Al's: monopolized and cookie cutter medical Very busy lady... even more during covid.

    Morgan Primary Health - familydr - Updated May 2026

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