This place is very unprofessional. I chose this place because it accepted my insurance, which only…read moretook off $100 with everything. The eye exam was very rushed. The guy didn't take much time at all. Just a short, quick exam, at some places they put drops in my eyes, he didn't do that. I spent at least 20 minutes looking at frames before a girl finally came over to me, she was not much help at all as far as help with what might be good. Just told me the prices due to color codes. She returned after about another 10 minutes, to measure them on me. I called and asked for the progressive lenses, after I left, I called, she said she sent them out already but would call them to put the order in. I waited 3 weeks with no calls and I finally called to see if they were in. The girl said she had lenses, no frames. How does that happen??! She said she would call the next day when she talked to the girl that put my order in. I got no call. I called on Thursday and they said they called me Weds. I had NO calls or voicemails from them! She said they were in. I went to pick them up and the girl just had me put them on, she never sat down with me to see how they fit. They fell down to my nose. I said no, they don't fit right. She took them and made adjustments and came back. Once again, never say to see how they fit. Very unprofessional! Anywhere else I've gone, they sit and look at them to see how they fit you. They act like they don't have time to spend with you. I will not recommend anyone to go there. My friend went and they sent the wrong frames when hers came in, they just said, it happens sometimes. Well I'd think of u picked out those frames and they got sent with the script for lenses, they should be the ones you picked out! Another friend said they messed up gets a few times so she quit going there. I feel you just rush people, don't care and just take your money. I drive an hour, and she said if my glasses don't fit right after a few days, come back and they would adjust them. Nope! I shouldn't have to drive an hour. Take the time to make sure they fit like you should! Horrible experience! Never again. I will pay full price to go somewhere else first.

Where do I start with this . 1. They called wrong number…read morehave wrong info on my paperwork. Mind you they were given all my info plus address and phone number. They have everything listed under my friends information. 2. They call my friends number today to say my glasses are in. 3 I send my son to pick them up. He gets home after the close and guess what the glasses they sent him with are not mine. Or my friends. What a joke this place is very unprofessional staff. I am beyond livid