Jeff and his crew are great. He has helped us out so much. We highly recommend this company.read more

From the owner: A certified, bonded, licensed & insured business since 1996. Call today to meet with our…read moreexperienced chimney sweep, licensed contractor and licensed plumbing contractor.

We contacted three chimney services at the same time. KY Chimney Guy called us back quickly, gave…read moreus a quote and did the work well. He is professional and does a great job at a reasonable price. Over a week later, the other two companies still have not called us back!

From the owner: Ky Chimney Guy our techs are certified through the National Chimney Sweep Guild. We take pride in…read moremaking sure you have a functioning leak proof chimney or fireplace system. We have over 25 years of experience and are a family owned and operated business.

Very nice and good service for my gas fireplace. The service man was on time. I would use this…read moreservice again.

Professional and friendly service. Fixed my problem quickly and for very good value just in time…read morefor the cold weather. Highly recommended.

My Mother is elderly and lives on her own. We had safety concerns with the propane leaking into the…read morehouse, made an appointment over 2 months ago and they never showed up. They replaced our switch a couple of times and it still doesn't work properly. Finally I called AGAIN and Dwayne, (the office manager) asked what I wanted him to do about it. When I replied to please either fix it, or we will have to find service elsewhere he told me he would be picking up his equipment and then said goodbye and hung up. Amazingly enough they were out in less than 24 hours for that! I walked out and asked for the owners name to contact him with these concerns since I as a business owner would want to know. Dwayne was here for the pick up and explained again he was the office manager and I did not get the owners name. My Mother has had their service since 2009, never been late and has always paid in full. They will be losing a good customer.

Purchased two fireplace units from here. When we got to the installation found out that one unit…read morecould not used as it was going to not give us the code clearance we needed. We contacted to return and found out they charge 20% restocking fee. Was never told nor does their receipt state you cannot return items or that you would be subject to restocking fee. They claim they do not keep items in stock, yet we called one day to order and was told we could pick up the next day. Sound like they had in stock to me. Also we ordered pipe at 48" lengths and when we picked up we got different size, 48, 36, 24 which if we had used would have caused us to have additional joint straps at additional expense. I am not a happy customer and would not recommend.

We needed a dryer vent cleaning service so I contacted Alexander Air Duct Cleaning. After a…read moreprompt reply via phone , I explained our issue and Ricardo gave me an estimate for the service and scheduled a Saturday repair. He showed up on time and was very nice to work with. He cleaned out our dryer vent in less than an hour. It was full of wet lint and a birds nest!!! Did a great job for a fair price. The service went so well I asked about other services and plan to use for our gutters as well.

I was very impressed. I sent him a message through Yelp and he responded very quickly. Actually it…read morewas a Sunday and I was surprised. We scheduled a time to give me a quote for cleaning my gutters and cleaning my chimney. I felt the quote was reasonable and he came out the following day to complete the job. While cleaning the gutters, he found a few low spots of pooling water and fixed and realigned them. He laid out a blanket on my hardwood floors before starting on the chimney. He vacuumed the entire fireplace area and ran his cleaning tools through the chimney. Overall I was very happy with his service and prompt response.

If you're considering having them install a fireplace, know that they charge $1000 for a technician…read moreto even come out. I wish I had known that before I installed my fireplace through them, because other companies won't even bother to come out--they'll tell you to call the company you ordered it from. I feel like it is egregiously expensive and I regret my purchase.

I worked with Zoe for sales and my delivery guys were Keith, Sam and Jordan, great product and…read moreservice through delivery. I'll be back. Dr. Vickie Pusateri Louisville, KY.