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    Family Care Mortuary - Javion Major and family care mortuary do not go to these people.

    Family Care Mortuary

    (2 reviews)

    DO NOT HIRE THESE PEOPLE FOR YOUR FUNERALSSS!!!…read more They will make sure to ruin your celebration of life and the process for sure. Also, they deleted their other listing that had my review on it (and a whole bunch of other people with 1 star reviews). Each review had a theme of negligence and dishonesty. These people, specifically Dianne and Major, are the most untrustworthy lying funeral directors I have ever encountered. The man called Major is actually Javon Jamal Major. He has a pending case with the Texas Funeral Commission and they have been looking for him for over a year. HE IS UNLICENSED TO BE PERFORMING WORK FOR ANYONE. They had me sign a contract that is not legally enforceable. They never gave me copies of it, only a ghetto picture of it. Two, they quoted me a price way higher than it should have been. The price went from $18k to $5k after i asked for the general price list and notice a discrepancy. Liars! Three, they will act like they are so busy to talk to you. They had my sisters ashes for 3 months!!! I kept calling to get her Ashes and they were holding the entire process up! They also over charged me and owed me $950, never gave me the refund. They also were negligent with the death certificates and "lost" 4 of them! Then, when I finally get my sisters ashes, I ask where the urn is at, THIS DUDE TELLS ME THERE WAS A MISTAKE THEY DIDN'T NOTICE 3 months ago??! Then when they delivered it to me, IT WAS CRACKED. I paid $250 for this urn and it came to me in a bag and cracked. Tf is wrong with these people Four, don't trust anything they say they will do. Its a 70% chance they don't have pull like that. These people are horrible. They told me so many LIES I lost count. From saying they were bringing my sister's urn to the funeral (and never showing up) to constantly standing me up over 4 months to bring me my sister's ashes. This man told me he is coming to give my money. He left 6 hours ago from my house. HE IS AT THE SHOE STORE ON HIS IG STORY!! Again, after reading this ARE YOU REALLY GOING TO HIRE THEM.?! Trust and believe a law suit is coming. I finally got my sis ashes and I waited patiently before I reported them to the State commission. They played checkers and i played chess! They told me they were more worried about someone else in my party suing than me. Well SURPRISEE! I hope they have lawyers and good insurance because I'm SUING TF OUT YALL. Yall will be getting shut down and licenses will be taken! Done messed with the wrong one. See you in court!

    STAY AWAY FROM THIS FUNERAL HOME......They are very unprofessional and ruined the homegoing…read morecelebration due to their carelessness. First, they arrived with the body 2 HOURS late, they DID NOT even bring the obituaries until 30 min AFTER the service started because they claimed they forgot them. Once the obituaries arrived EVERY picture was blurry. This is heartbreaking to know that the last opportunity we had to celebrate our loved ones' life was ruined by this funeral home.

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