A great place to find new/used gear (biking, camping, hiking, etc.) for a good price. The staff are…read morevery friendly which makes for a pleasant experience.

Great store for outdoor gear, shoes, clothing, and bikes! Super friendly and knowledgeable. Very…read moreneat, organized and well stocked. Great selection of bikes. They also do bike repairs. A must stop when in town.

Friendly staff and a great selection of exercise clothes.. what more can you ask for from a sports…read morestore?! They have brands such as Nike, Adidas, Reebok, Under Armor, etc. Plus, they are constantly having different sale promotions that save you tons of money. Hibbets kind of reminds me of a small Dick's Sporting Goods, except the prices are lower and the staff is so much more helpful and friendly! Highly recommend!

Returned the next day in hopes of receiving better service; and so delighted I was correct…read more Ryan greeted quickly and informed of a 2 minute wait. He was honest and helpful, not only for my feet but my "soul" as well. I owed an apology for my previous night's impatient and rude behavior. I'm a Christian that had a hard day. Ryan accepted the apology and replied he felt it was the team member / business that needed to apologize. Regardless, we were both inappropriate the previous night. After informing Ryan of my needs, we quickly found what was needed for my physical therapy session that immediately followed. Ryan understood my need for speed and I was checked out fast. So glad David Carter, my PT at Apogee, referred me here. Ryan is a true asset to NB and I pray he is not only verbally recognized, but financially recognized as well. Please know Ryan that you and your excellent efforts are appreciated.

Come in with your own socks because they will force you buy some before you even try anything on!…read more:-) I was told to grab a pack and he cut them open for me & then when declining on purchasing a pair of shoes I wanted to give the socks back (zero intention of wanting to buy??) and was told "nope they're yours" and proceeds to ring me up. ($20 for a pack of socks) Unprofessional manager (assuming his position) + the other staff looks at you with judging eyes & then continued to be glued to their phone with their back turned to you. Don't give these guys your business. Period

Chaulk up another point on the Score Board for REI's Bike shop!! This is my second review of the…read morebike shop and im very pleased to offer another glowing review. I cant remember the mechanic's name that looked at my bike today. But i think it starts with a "J". Anyways, I"ll call him bottom bracket guy. I went afraid i might have to replace my bottom bracket (Expensive replacement) because there was alot of lateral wiggle in it. Another mechanic days earlier at REI, after just explaining the issue, bet it was just loose and may not need replacing. With high hopes of loose, Bottom Bracket Guy put it on the stand, and witha pull this way and a tug that-a-way, he looked at me said..."yup, it loose". And with that, whiped out a magic tool and with a turn this-a-way, and a twist that-a-way, my bottom bracket was fixed and the day was saved!! Some places would've told me it was broke and needed a new one which wouldve broken my bottom bracket!! Anyhow, an estatic thank you and again wonderful, honest service.

Horrible company. If someone makes a fraudulent purchase with your bank information and you notify…read morethe company and your bank right away, but no one is willing to give me my money back. I have reported them to BBB and I am warning people in case you come up against the same problem. ( I have also never made a purchase from this store before.)

I love this store. The people in this store were wonderful to work with, super friendly and…read morehelpful. The best brands and great selection. I wish they were close to Wilmington we would go all the time.

This shop used to be my guy's favorite shop when he lived in the area…read more It was my first time into a mountain sports shop, so while my guy and one of the staff talked and apparently reminisced, I looked at the photos, at the merchandise and everything inside. There is SO much stuff to look at. There are so many different levels of gear. For me it was overwhelming.

Knowledgeable guide who delivered a very productive day of smallmouth bass fishing. He is well…read moreequipped. Provided thoughtful instruction that improved my knowledge of fishing

I LOVE kayaking trips with Headwaters! They are the nicest people, shuttle you to let you out and…read morepick you up and shuttle you back, make sure you're safe and understand your paddle route and are always exact hear about the wildlife you see along the way! I would give them ten stars if I could!

I relocated to GVL 18 months ago and needed guidance on new running shoes. A lifelong runner…read more(primarily in Adidas), i was having repeated injuries wearing Hoka, as they were too cushioned and too much of a drop from back to front of the shoe. Fisher helped me and i tried 3 different shoes. I settled on Brooks Ghost and have run 6 times with no pain. It has been months since i accomplished this seemingly modest milestone.

The service is personal and helpful. The color selection was small, but the choices were all high…read moreend styles. The items we purchased were the same price everywhere.

Great customer service, asked me if I needed help before I spoke. The lady got my shoes from the…read moretop of the shelf for me with no problem. I also found a shirt to match the shoes. If you're looking for Clemson gear this is a good stop.

No star to give. Poor customer relations skills. Management displayed no concern about retaining…read morethis customer. Vague and inconsistent return policy. Inartful choice of language used toward a patron. I will be sure to inform everyone about the poor experience with this business. Would be surprised if the business lasts another year. There are too many other choices where the consumer is at least treated in a reasonable manner. So sad...

The service here is amazing. If you have any questions the staff will answer them with ease. They…read morehave an amazing selection of items from, basketballs to kayaks to golf balls. Some stuff here is a little too expensive.

I have been in this store a number of times and my experience is varied. The people are usually…read morehelpful when you can find people to help you, but sometimes it can be hard to find someone to help you. I usually find what I am looking for in the store, but I would like to see them carry more hiking apparel like Columbia, etc. I know it is not the store's call though. This is a well-kept store - clean and well lit. Overall, I am satisfied with this location.

Brother visiting from California so we had to get him some Clemson gear. Not busy for a Monday…read moreafternoon. Lots of stuff to go through. Some sales. Employees were nice and friendly. 6/17/24

Was shopping in the Hwy 123 store yesterday. My wife was asking the young man who was working…read morethere a question and he literally walked away as she was talking to him about a product in the store. Have shopped at both locations for years as I am a Clemson grad. We have personally watched employee attitudes get worse as the years have gone by. Officially, done being a customer!