We are getting married and putting together our own bouquets. We went to Browns to figure out what…read morewe wanted knowing that their quality and selection are really good. What we didn't expect was Katie. Katie was beyond helpful today as we shared our thoughts on what to put into our bouquets. Even knowing we were making our own, she walked us through the options and discussed what we'd planned. She was knowledgeable, personable, and kind, something that's more rare than you'd expect. As a result of her customer service, we are buying our flowers for our wedding bouquets from Browns.

Soo overpriced for pretty basic stuff. skip it and got to thriftys they do a nicer bouquet for less…read moremoney.

This is a decent grocery store that has most of what you'd want. The prices seem high, but then,…read moreeverything is expensive these days. I most want to review the pharmacy in the back. Muhammad, the pharmacist, went out of his way to give me excellent customer service. He was so helpful and friendly, he really went above and beyond to try to brainstorm every option to get me the medical care I needed. Thanks, Muhammad!

Not sure why this place has a low rating. I really liked it. Prices were good - lots of things on…read moresale. Great variety of products. I thought the produce was great. The bakery had some lovely items - which we enjoyed a little too much.

Dear Rook and Rose, My mother absolutely adored the…read morearrangement that you put together and delivered. She even thought the delivery guy was sweet! Thank you for once again proving that you are a truly unique florist, with imaginative arrangements of out-of-the-ordinary flora and friendly service. Julia Cape Cod, MA USA

Unfortunate and terrible experience with these people. I was catfished and then given a bs remedy…read more I am a previous repeat customer and therefore I was very shocked to find the quality of their flowers had not only taken a dive, but had really hit rock bottom. They used to be a reputable florist and now are attempting to sell dried dead flower bouquets (if you can call it that, it honestly looked like a vase of flowers that are ready for the trash). Because a picture is worth a thousand words please see the images included in this review to understand my incredible frustration with these 'business people'. To completely understand my gripe, here's the lowdown: 1) I purchased a bouquet on line for my mothers 65th birthday expecting to get what was shown in the listing. A beautiful fall bouquet of fresh flowers. 2) What she received was this unfortunate mess also pictured below. 3) I called to ask for a redo or refund and then came the long story from the company about how their business had changed (wish I would have known that in advance!), that they mostly do dry flower arrangements now (wish I would have known this too), and that their website wasn't updated yet (wtf?! Who does this? And why I am I being shown pictures of something that looks nothing like what I purchased?!), and that I could come pick out something that I felt was of equivalent value to the frustration and disappointment of ruining my mothers 65th birthday present.... Never again. I hope you don't either.

A well put together blend of unique and complimentary flowers and plants, nailing the Autumn…read morefeeling.

I don't like to give negative reviews but just need to warn you. What you see might not be what you…read moreget. Thought this yellow topiary was so cute for daughter who is far from us at Easter. They warned me they didn't have yellow lillies, would pink be okay? My daughter sent this picture when she thanked us for the arrangement.

We drive out of our way to come to Thrifty Foods because we know they have everything we need at a…read morebetter price than most of the other grocery stores. The fruit is as fresh as it comes in Canada. The meat department has a good selection of carnivorous delights. The young woman who works in the seafood section is SO cheery all the time. We love buying seafood here! They have Mum's favorite lobster and it's not a bad price. Nice people, fresh groceries and a good location make this Thrifty Foods our favorite store for appies and dinner. Lots of parking too!

thrifty Foods has a phone but never answer it! . could care less…read more Why have a customer service phone that is never answered?

I just got back from a grocery run at Thrifty's, and it's clear that COVID-19 has transformed…read moresomething so simple and routine into a new experience altogether. I highly commend Thrifty's (and its conglomerate, Empire Co. Ltd.) for its swift response in promoting health and safety in its store. Some noticeable changes to enforce social distancing: - Reserved shopping time at 7am-8am for seniors and immunocompromised customers - Marked lines to indicate where 6 ft is for customers lining up outside the store and at the cashier area - Limited number of customers allowed in the store, as monitored by a staff member at the door (one entrance/exit only) - Sanitized shopping carts given directly to the customer outside of the door - One-way aisles, as marked by arrows on the floor - Plexiglas cashier shields, gloves, and sanitizing spray bottles to protect cashiers For more popular items like eggs and produce, Thrifty's has also placed signs limiting customers to the quantity that can be purchased. I was actually very impressed with how well-stocked the shelves were. With emotions running high as uncertainty sinks in, this is undeniably a trying time now for many people. However, it's important that we appreciate those in the service industry who continue to go to work to ensure that our lives can function as normally as possible in the circumstances. On that note: to the two staff members monitoring the door and providing shopping carts, thank you again for your warm smiles and friendly conversation despite the long hours worked. I wish I had gotten both of your names, but in any case, I see you and I appreciate you.

Thriftys Fairfield Florist- I went into the Fairfield…read moreThriftys Florist to discuss a $3,000- wedding order. The Manager, Petra, told the Service Agent at the front desk that she was too busy to speak to me. And that she was leaving in 5 minutes. She told the Service Agent to tell me to "come back tomorrow." She wouldn't come out of her Office nor take a moment to say hello. I then said to the Service Rep that I would prefer to make an appointment, rather thsn just drop in. Petra told the Service Rep that she would be available at 3pm tge next day to call me. I provided my name and telephone number to the Rep and confirmed that Patra was to call me at 3pm today. Guess what happened? 3pm and NO CALL ftom Petra. 3:15pm and still no call. This Floral Manager was rude, disinterested and wasted my time. I'm letting you kbow so that she doesn't waste your time! Try another Florist or another Thrifty's location.

I'm usually away during my wife's birthday so I like to send her flowers! She Loves flowers!…read moreThis year I contacted Flowers on Top. They were so beautiful that she posted them on Facebook and sent me pictures as well. I arrived home almost 2 weeks later and they still looked as fresh as if they had arrived that day. Also they delivered the day I called, we're both very pleased.

Great customer service and a BEAUTIFUL arrangement for my daughter who just had her beautiful baby…read moregirl. I reached out from Ontario and Danielle offered exceptional service - she was helpful and wonderful to deal with. Flowers On Top are really the TOP choice for flowers in Victoria!!

Fist off the girls working there were very helpful and fun to shop with. They showed me many things…read morewhen I was looking for just the right gift, I need to add I was the only one in the shop... for about 13 minutes! This cute little shop has so many things ro choose from, you are bound to find a gift to take home or something for yourself! Everything was neat and tidy as well as being well marked. They even have some of our favorite games, Ticket to Ride!

Cure little gift shop just inside the main entrance to Market Square, on the right side past the…read morearch. Lots of kitschy gifts available, including socks, mugs, kitchen goods, board games, games, magnets and stickers, home décor, hot sauces, books, cards, plushies, toys and other assorted random goodies. Employees vary between engaging and friendly, to aloof and distant, depending on who you get. It's the kind of gift shop you expect to see in any tourist-heavy destination, but still a brief, fun shopping experience.