Scott is very professional and easy to work with. We hired him to fix some electrical issues, caulk…read moreand paint around the house. I will recommend and use his services again in the future.

From the owner: remodel, electric, plumbing, carpentry, handymanread more

They were so good about being flexible as they were part of four contractors working to fix our…read morecottage.

Zac was professional, courteous, and very friendly. He took his time diagnosing the problem. The…read morewater in my master bath room was not draining properly. In the future, I will call Misty Mountain plumbing for any plumbing needs. I may have thank you Zac!

Kitchen sink was clogged appropriately 25 feet down the line. Roto-Rooter responded quickly and…read morecleared the line. Prompt service!

From the owner: Franklin Plumbing & Drain Solutions: Licensed Franklin Plumber Available 24/7 Providing Emergency…read morePlumbing and Drain Services Roto-Rooter is a licensed plumber in Franklin, NC offering full-service plumbing repair and maintenance 24 hours a day, seven days a week. From drain cleaning to toilet clogs, water heaters to new installations, our experienced Franklin plumbers can do it all - on your schedule. To schedule an appointment with our experienced plumbers please call our Franklin plumbing office.

Tech was an arrogant jerk rude to my wife didn't complete the job left wout checking the his…read morework, we had no hot water at sink Wife called him back a d arrogance star t Ed again, came stomping back in house did something hot water was working wldnt tell. Me what he did snapped some. Comment, wound up telling him to get out.NICK DONAHUE, stick to sewer work $400.00 for arrogance

What a life saver! Needed a drop in sink, they phoned and worked me in. Phone staff was very…read moreresponsive, professional. Nick called send they would be sending a plumber, Avery the plumber arrived promptly. Avery explained everything was helpful and professional. I can not express my appreciation enough. Great service with a superb result, SUSAN Sapphire NC

they are rapid in taking your money.. and leaving.. did not resolve my problem and would not come…read moreback.. still waiting for reimbursement.. I would not call them for anything..

Our realtor recommended Dan from Rapid Router to complete the septic inspection on a home we bought…read morein Franklin. This was done the beginning of November 2020. Since moving in, we have smelled a strong septic odor. We have repeatedly tried to contact Rapid Router to no avail as they signed off on the inspection. Finally asked our realtor to contact Dan as he would not return our calls. My husband spoke to Dan and he stated he would be out at our home on Tuesday 12/15. A crew of three men showed up at our home today, 12/14, looked under the house and used the camera on the line again. They told my husband that the odor was coming from the roof vents. One of the men gave my husband a bill for $150.00. When my husband explained that they had just inspected the line last month, the employee told my husband to forget the charge and asked if he wanted his check back. My husband told him he hadn't given him a check so the employee told my husband to forget the bill. Four hours later, Dan calls me and tells me we still owe the $150.00 and if I don't pay it, he is going to put a lien on our home. He also stated that he didn't want to talk to me. ?? With all the businesses available , I would recommend using a company that treats you with respect and appreciates your business- that is NOT Rapid Router.

I can't say enough good things about Mountain Man plumbing. Pete has been instrumental in all of…read moreour plumbing for our home remodeling. He has always made sure things are not just done but done correctly. I highly recommend!

Mountain man set an appointment for 9;30 am and never showed. I called and texted with no reply.read more

First let me say Wards has done both HVAC and plumbing work for me. Their technicians are…read moreprofessional, knowledgeable, very good at what they do. Dec 23,2024 they installed/replaced toliet with standard elongated model comfort height including a thorough check of water shutoff and water supply line, as well as a new wax seal and hardware. Cost was $775.15 Yesterday they installed toliet in my master bathroom with exact same description of work as for my guest bathroom Dec 23,2024. Cost was $1,601.76. They also found i needed new flange at additional $514.02 cost. Total cost was $2,115.78 I will continue to use Wards for future work, I am just highly disappointed in their flat rate process which by comparison with other companies is overpriced and unreasonable.

After coming back from Christmas break, we noticed a damp, dank smell in the water heater closet…read more As best I could discern, there had been something (I thought it was the water heater) leaking for about 2 weeks. I called Ward Plumbing and was given an appointment a few days later. Given that I believed the water heater was the culprit, I told the scheduler what size and capacity water heater I had. The service teach came out and checked the water heater and said it was actually fine but there was a pipe that had metal fittings that was leaking. Either way the water heater was going to need to be removed to repair the pipe and given the age of our unit, I opted to have it replaced with a unit they brought out with them. They cut out the soaked drywall that needed to be replaced and made an appointment for replacing it two weeks later. I did have a cancelled appointment due to the service tech having vehicle trouble when he was coming back to replace the drywall, but I was notified and the appointment was rescheduled for 3 days later. I have found this company to be professional and competent and given the rural area I live in, I value someone competent showing up and doing quality work at my residence. While they might not be the cheapest option for plumbers, I have confidence in the work and their warranty behind said work.