Spent 5 nights at the Cabin on the Hill. The cabin was…read moreperfect! It was clean and needed nothing. The hot tub was great....especially with snow covered mountain tops in the background. We were lucky enough to see a group of deer which appear to make their home not far from the cabin. This was our first trip with Cosby Creek Cabins, I'm confident there will be more to come! Definitely recommend this one!!

This is a long one... First of all let me say thanks for…read moreruining our birthday and anniversary weekend get away. Our issues started by us getting lost and driving around in a circle for an hour due to poor directions provided, ( and do not say that we cannot read, your emailed directions state to come to a "Y" in the road, when it is a "T" and you need to turn to the right. We go in and do a preliminary walk through, which is a normal thing for me to do, we discover the TV does not work, just comes up to a blank screen, (no network available), so I make a call to the office and have to leave a message. Almost immediately after I hang up, my huband tells me to call back because the hot tub would not come on, before I call the office again, I look for a disconnect for it and could not find one, and then check the breaker to make sure that it was not tripped, which it wasn't, so I call the office again and leave another message. I get a call back about 5 minutes later from the property manager. When I tell him that there are issues, including bad directions, he gets hateful and states, "well there is nothing wrong with our directions, no one has ever gotten lost going up there." I then talk about the TV and hot tub not working and proceed to tell him that we have already checked the breaker in the panel box for the hot tub and that it was not tripped, and that the TV says no network on it. He then rudely states "well if it is that bad pack up and leave." I had read the previous reviews and had seen that he has done this to others in the past. They did get someone up there quickly, so kudos for that. Other issues we had were: Queen bed sags to the middle so bad that we moved down to the couch and the twin bed at 3am. Ceiling fan too low to bed 3 1/2 to 4ft up. Sleeper sofa, hard as a rock, could not sleep there. Kitchen sink faucet so loose that you cannot temp the water properly, got scalded several times. Shower has very little to no pressure. Toilet is loose and swivels. Shower curtain had a stain on it (dried toothpaste, soap, or bodily fluids) Kitchen pots and pans have loose handles, about to come apart. Trash and debris all around the outside of the cabin. Loud ORV / side by side driving and revving engine at all hours of the night, stopping and sitting by the cabin. Dust on all the blinds, mantle, light fixtures (cleaning person must be very short or never looks up) I felt like if I had have called back to the office, that the property Mgr would have been rude again. I was so upset all weekend that I did not enjoy myself, did not relax, nor rest. Needless to say, unless there are major changes, we will not be back! $300+ for 2 nights is bs, and then charged a fee for cleaning, and the cabin was cleaner when we left than it was when we got there. I feel that we should be refunded no less than 1/2 of what we paid, due to all of the above. Y'all came highly recommended from a local friend, that was embarrassed when we told them all the issues.

At 45$ a night, you get what you pay for; Extremely sub par. A 1 star hotel. The rooms are…read moreabsolutely filthy (at least the one I stayed in), crud all over the floors, hairs stuck to the bathroom shower walls, stains on the pillows, pillowcases and sheets, stains all over the walls, spider webs, the ac unit is held into place with white duct tape. The main lock on the door was broken and the outside is extremely dark, especially on the backside. I heard they're under new management, so hopefully they fix the place up. Two stars because the office lady was very nice, and super helpful. With her attitude I'm sure they can turn this place around in time. But for now I would definitely recommend you go else where.

Perfect place to spend the night after a long drive or hike. Huge room with a warm clean bed, hot…read moreshower and roaring creek view. Very cozy and Rachel is super sweet and helpful. Not a super fancy spot but everything was clean and functional. If your a very materialistic person don't stay here. If your a simply human like me I would totally recommend!!!

You can sure tell when it's Ms Phillis's kitchen. Not to mention the sweetest person ever.read more

This is a decent hotel, price is a little high but we are at the edge of a tourist area. Public…read moreareas could be a little cleaner. Room was clean although a little small. Outdoor pool is saltwater and was clean.

An amazing long weekend with friends, a rustic retreat reminiscent of times long past. Simple…read morepleasures, long hikes, good company and good food. Wine tasting and cocktails. Corn hole and hot tubbing. Literally on top of the world, be ready for the altitude. Brunch on Sunday was a delight.

We were wowed from start to finish! My friend and I spent two nights at the swag to celebrate our…read morebirthdays and have never felt so pampered and taken care of. Spoiled really. Each and every member of the staff went above and beyond to make us feel special. Jim gave us our tour and was so informative and kind- his welcome really set the tone for our stay! Sandra was also outstanding as was Chef Josh and Benji in the morning! Plus everyone else whose names I can not remember. The food was delicious- especially breakfast, our first of which included a morel and goat cheese frittata that was just incredible. The rooms were gorgeously appointed. We were impressed with the upholstery, quality mattress, and toiletries. Our original room had a broken AC and they were kind enough to move us when it could not be fixed. If we could come here every month we would. We will definitely be back!

The hotel was nice and clean, the breakfast was decent. It never saw the pool so I can't comment…read moreon it. The downfall is one elevator that gets backed up quick and no bathroom fan in our room.

Very nice Hotel. The staff was very helpful and the hotel was very clean. Our granddaughters…read morereally enjoyed the swimming pool. Very handy to the highway.

Great hotel for a small town. Receptionist Jennifer was extremely sweet and helpful. We brought our…read moredogs and they have plenty of grass areas for them. Towels were pleasantly soft vs other hotels. Always nice to have a fridge, microwave and coffee maker in the room. Mostly hotel guests appeared to be working patrons so it was quiet and felt safe at night.

I've stayed at a lot of Best Western's over the last 12 months and this one is one of my favorites…read more The check-in clerk was friendly and efficient. That is increasingly rare these days. It is an older style with the rooms opening to the outside. Even better, I can park right outside my room door. Newport is not a major city so I didn't expect much from the Inn's Internet service. To my pleasant amazement, the Newport Inn has the best Internet I've had at any hotel. There are plenty of places to eat. A Ruby Tuesday and a Cracker Barrel are both within a short walk. A Walmart is just down the road, and gas station across the street I take annual vacations that pass Newport and I'll be staying again next year.

Best Bed and Breakfast you will find! We have been going there for years. Don't expect an ordinary…read morebreakfast. You will have a different one every morning. The most delicious and filling you could ask for. Certainly not what you are expecting. The Inn is immaculately clean and beautifully furnished. Innkeepers, Vern and Lisa, and the whole staff are warm and welcoming. You will feel right at home. A very private place in the mountains with fantastic views. Each room opens to a big porch with rocking chairs and swings for enjoying the beautiful and majestic mountains. Or you can enjoy the view from the big windows in your room. We love this place!

My wife and I loved, loved, loved this bed and breakfast. It's located in the arts district, which…read moremakes it a perfect spot to shop and stroll. Located on a mountain, it's a little difficult to find at night, but worth getting lost to find! We stayed here for our anniversary. The breakfast was amazing with ample portions. They don't skimp on anything! The room was luxurious and clean. They gave us excellent recommendations about what local sights to see, museums to visit, trails to hike, places to shop, restaurants to dine at, and places to avoid. There is ample outside seating to enjoy the incredible views. The pictures don't lie. This was one of our favorite getaways ever!

We have stayed in numerous hotels in our travels and the Everett ranks as one of the best if not…read morethe best. It has so much charm. The rooms are well accommodating -- the lighting is excellent (the best yet) and the towels are large and plush. The staff so very friendly and helpful. The rooftop lounge with the fire pit was fantastic. We spent considerable time enjoying sitting up there. The location of the hotel is perfect for shopping and eating. Speaking of eating, the restaurant at the hotel offers delicious meals. Don't hesitate to stay at the Everett!!

BLUF: Historic building, friendly staff, interesting rooms and a convenient location…read more My husband and I really enjoyed our one night stay at The Everett Hotel inclusive of a delicious dinner at The Bistro. We would have loved to have stayed longer but we considered ourselves lucky to get a room at all during the peak Fall season. We stayed in Room 9 which is on the third floor loft with an interesting pitched ceiling but no windows. The room was great for afternoon napping and it was just footsteps away from the rooftop deck. For a longer stay we would have probably preferred a room on the second floor with windows. I love American history, architecture and Americana so staying in this old circa 1904 bank was fabulous. We even took a peak at the old bank vault that is now used as a wine cellar and pantry inside the restaurant. The hotel staff here is top notch. Everyone was so welcoming and I appreciate that the hotel called before our stay to see if we wanted to make a reservation in The Bistro. The Bistro is a small, quaint, refined restaurant that books full for its dinner service so it's nice that they make sure hotel guests have an opportunity to book first. Our dinner in the Bistro was fabulous - I had the filet while my husband had the Ettouffee. We also had breakfast at The Bistro the following morning which was also very good. In addition to the five-star staff and cozy room, we loved the location of The Everett Hotel. It was walking distance to everything in town including shops, restaurants and the train station. It was also a short drive to Smoky Mountain National Park. As an added bonus, it is right next door to the Swain County Heritage Museum. We were conveniently able to park behind the hotel. Other conveniences we appreciated were the filtered water and coffee in the hallway. A special shoutout to Daniel who made us feel so welcomed.

BEDBUGS! A day after arriving home, I saw red circles on my leg, abdomen, butt, arm and foot! A…read morelittle research confirmed my fear as I'd never seen anything like it. Do not use this "resort" 224 Amet Way

Stayed at 214 Amet way and it was DIRTY, DUSTY and gross. Sludge ooozed out of the filter during my…read morejet tub soak, dirt and popcorn between theater seats, dirty hot tub room, kids needed to use inhalers as did I, pool ice cold, sheets old and gross and came off of the beds because the elastic was worn, kids beds smelled of poo(bunk bed), toilet paper hard and 1ply... not up to standards for the amount of the rental. It has deteriorated significantly which is disheartening. I wish I could take pics of the thick dust in the air!