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    Moore Beauty

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Moore Beauty

    Eyelash extensions

    Eyelash lift

    Eyelash perm

    3 More Services

    Eyelash extension refill or touch-up

    Eyelash extension removal

    Eyelash tint

    Moore Beauty Photos

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    Recommended Reviews - Moore Beauty

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    2 years ago

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    Ask the Community - Moore Beauty

    Revive Spa & Lash Lounge - Our full-service beauty lounge includes expert hairstyling, cuts, and blowouts right here in Southern Pines.

    Revive Spa & Lash Lounge

    4.6(10 reviews)
    0.7 mi

    Allow me to start this post by stating that I am not new to eyelash extensions. I used to have them…read moredone every two weeks by my lash artist in Columbia, SC. I had to stop utilizing their services once I moved to the Southern Pines area, so I allowed my eyelashes to rest for a few months while I found a new esthetician. I booked a full volume set with Lexi. She was pleasant and friendly, which made me feel comfortable-- unfortunately that is the only positive thing that I can say about this experience. After discussing how I wanted to achieve a cat eye look with medium volume, Lexi began to work on my eyelashes. Two hours later, I notice that my left eye continues to water and tear up. It hurt so bad. Lexi had placed the glue too close to my lash line on an eyelash that she admitted was far too small to hold the weight of an extension. She then said that the watering of my eye may compromise the longevity of that set. I said "no, biggie, I understand", paid, and walked out. My left eye still hurt so bad. It wasn't until I got in my car and took a good look at the eyelashes that I realized that that lash was going to have to come out. Moreover, the lashes on my left eye were completely falling apart and drooping under their own weight. I went back inside and told Lexi about the problem. She was already with her next client, told me to rebook for the next day so she could fix it and removed the troubling eyelash. At this point, I'm in too much pain to ask for any other compensation and I just wanted to leave. Once I got back in my car, I realized that the lashes were drooping so far down that it was making it difficult for me to see. Unless I wanted to walk home, there was no way for me to leave since I drove myself. I knock on the door once more, Lexi lets me in and reluctantly removes my entire set. She put the remover on my eyelashes, left me with a fan to cope with the burning sensation and continued to service her next client in the other room. I felt terrible. She comes back, removes the lash extensions but neglects to remove the clumps of glue that were left on my natural eyelashes. I drove home, took a long hot shower, and my eyes began to burn again. I rubbed them and rubbed them because they felt like they were stuck together until the eyelashes began to fall out. My left eye is missing so many eyelashes now and it will take weeks for them to grow back. I honestly sobbed because I knew I was gonna get engaged over Christmas and my left eye was pretty bald now. There was snot and tears everywhere. It was not pretty. It was hurtful and I took a big hit to my confidence because of it. I decided to email the salon and let them know what happened to ask for a refund. I provided the pictures below as proof that something had gone really wrong during my experience and received a call from the owner about a half hour later. Up until this point, I would never have thought to write a poor review on a small business. I prioritize supporting local. However, the owner's response left me absolutely gutted. I did my best to put my big girl pants on and calmly explain what happened. She responded with saying that my story was not possible. She also stated that "she's been doing this for 30 years and has never seen anything like it". I didn't appreciate being gaslit into doubting whether my awful experience at the salon was real or not. Again, it was so hurtful. She said she would call me back after she talked to Lexi, but she never did. She also said she would reimburse me for the services, but she never did. It took me going to my bank and disputing the charges for me to get my money back. If I could give this business -10/10 stars, I would. People come to beauty salons to have their confidence boosted and leave feeling powerful. Instead, I left with a patchy left eye and a heart full of hurt. Save yourself the trouble and go someplace that won't make you look or feel this way. For the salon, if you feel like finally giving me that call back you promised, you have my phone number. Maria

    I've done my lash extensions and my facials here and have always had an amazing experience. all the…read moreladies are so kind and I always feel at home! 10/10 recommend!!

    Photos
    Revive Spa & Lash Lounge - From flawless makeup to picture-perfect lashes, we specialize in bridal beauty that lasts all day and photographs beautifully.

    From flawless makeup to picture-perfect lashes, we specialize in bridal beauty that lasts all day and photographs beautifully.

    Revive Spa & Lash Lounge - Precision lash extension application by skilled artists at Revive Spa & Lash Lounge.

    Precision lash extension application by skilled artists at Revive Spa & Lash Lounge.

    Revive Spa & Lash Lounge - A glimpse down our peaceful hallway, leading to treatment rooms for facials, lash extensions, waxing, and more.

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    A glimpse down our peaceful hallway, leading to treatment rooms for facials, lash extensions, waxing, and more.

    Karma Spa Lounge & Beauty Bar - Main lounge and cocktail bar

    Karma Spa Lounge & Beauty Bar

    3.7(99 reviews)
    1.9 mi
    $$

    Destiny is such a professional! She used techniques that were new to me and I've had my fair share…read moreof massages. This was the best massage I've had in a while if not ever! Everything was perfect. Pressure was great, constant touch and I enjoyed the extensive kneading most of all. I would highly recommend and I'll be back. Genevieve also gave me a wonderful facial. I enjoyed every minute of it. Very luxurious and i loved how relaxing the setting was. Genevieve was so nice and thorough. Perfect facial!! I will definitely be back.

    I visited Karma Spa Lounge & Beauty Bar with a few of my garden friends and left feeling completely…read morerenewed -- physically and emotionally. From the moment we arrived the space felt warm, welcoming, and impeccably curated; it's clear Angela and her team have created something very special in Southern Pines. My appointment included a haircut, scalp treatment, facial, full-body massage, leg + Brazilian wax, manicure, and pedicure. Kaitlyn thoughtfully crafted a customized package that met everything I'd been dreaming about -- exactly the kind of attentive planning you want in a full-service spa. Erin, Destiny, Giselle, Brianna, Kelly, and Angela were gentle, skilled, and professional at every step. The scalp treatment and facial were deeply relaxing and noticeably restorative; my hair, skin, and posture felt visibly improved after the massage. The waxing and nail services were meticulous and comfortable -- no corners cut, just care. Beyond the excellent technical work, what moved me most was the atmosphere of true hospitality: staff treated me like family while honoring my privacy and comfort. I'd been feeling hidden away and less like myself lately, and the team at Karma helped me reclaim my confidence and my stride. If you're in the Sandhills and need a place to recharge, I can't recommend Karma enough -- book ahead (they're popular for a reason) and treat yourself. I left glowing and grateful.

    Photos
    Karma Spa Lounge & Beauty Bar
    Karma Spa Lounge & Beauty Bar
    Karma Spa Lounge & Beauty Bar

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    Massage Envy

    Massage Envy

    3.1(14 reviews)
    1.8 mi
    $$

    I started a membership last year and have had many well deserved massages by some very talented…read moremassage therapists - although many come and go there are many who have been with the company for years. My massage today was with a therapist who has been displaced by the hurricane- a six year employee of the ME company located near the coast and has transferred to this area part time, however, I'm hoping she will be really, really successful here and will decide to stay long term as she was very well trained, best massage I have had in a long, long time! I received a gift card for my birthday earlier this summer- and just found time to use last week- I had tried to make appt. for same week and never could so I booked for earliest appt. which was 1 week out. I came last week and had an awesome experience with Kaysha and I did buy the membership as It is a great value. I booked a 90 minute for today- with Oriana- and she was freaking awesome!! The service was very good and the business appears to be steady with satisfied customers from what I witnessed when both checking in and out- currently they are promoting the purchase of gift cards- I bought 3/50$ gift cards with no expiration and received a 50$ certificate valid until end of March 2017. Give it a try!

    I am extremely frustrated with how this situation has been handled and the complete lack of…read morefollow-up from management. Over a month ago, I spoke with the location manager regarding my large balance of unused prepaid massages and requested that this issue be escalated to the district manager. Despite being told someone would contact me, I have never received a return call or any meaningful follow-up. I explained that due to the repeated appointment cancellations over the past several months, I have accumulated far more massages than I can reasonably use within the 60-day cancellation window tied to account termination. I have made multiple good-faith attempts to use the services I already paid for by scheduling appointments, only to have many of them canceled by your staff. During my earlier conversation with management, I discussed transferring massages to friends as a potential solution so that the prepaid services would not go to waste. However, when I called today to arrange transfers, I was informed there is a limit of only one transfer per month. At that rate, it would be impossible for me to use or transfer the nearly thousand dollars' worth of prepaid massages remaining on my account before they expire. At this point, I feel trapped into either: * Continuing a membership I no longer wish to maintain, or * Losing a substantial amount of money for services I already paid for but was repeatedly unable to receive due to cancellations outside of my control. This is unacceptable customer service for a member of over 10 years. I am requesting immediate intervention from district management and a reasonable resolution, but cannot get a response.

    Photos
    Massage Envy
    Massage Envy
    Massage Envy

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    Moore Beauty - eyelashservice - Updated May 2026

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