I went here recently with my mom as a birthday gift from my mom. We both got a massage and it was…read moreabsolutely relaxing and amazing. I could definitely spend all day here getting pampered. On top of the amazing massage we received there's a really good massage chair I was able to sit in while waiting for my mom to get her massage. There's also a gorgeous shower and tub to enjoy. I will absolutely return and I'm looking forward to it.

Prior to today, I was terrified of getting a massage. I am fairly ticklish and was worried that it…read morewould be too painful or ticklish for me to enjoy. I was completely proven wrong. The moment I started talking with Elaine my nerves started to calm. She was so nice and walked me through the process. The massage was worth every penny! Elaine worked wonders on my shoulders and was such good company. I will definitely be returning!

This might have been one of the best massages I've ever had. I needed a deep tissue massage on my…read moreback ,She was so good with the hard pressure too, which is rare! My back and hips are infinitely better and I will be back regularly to have this done. The hot stones were an added treat at the end. Also, the price was excellent for the service I received. You should treat yourself here!

5 stars for sure. The location may throw you off at first but I recommend continuing in because it…read morewas one of the best massages I have had as far as actually bringing about relief from the knots that were wreaking havoc. Richard worked me in on short notice, and when I explained that I needed him to apply firm pressure during my massage, he did just that! He actually read my paper and paid attention to the places I said were causing me grief. He took the time to work through the multiple knots in my neck and back. I didn't tell him that I had been suffering from a migraine all day, but as he worked I felt the migraine leave. I will definitely go back, and I recommend Richard to anyone who likes a deeper tissue massage. Also, a plus is that he literally let me relax and didn't try to carry on conversation during the massage. plus, plus, the prices are great!

One of the very best massages that I have ever had. Very relaxing atmosphere. Joy is also a a…read moreregistered RN which made me feel better due to my health issues. As far as price I think what they charge is very reasonable for the service that you get.

I had the best massage of my life there. The staff was friendly and the spa was clean and serene.read more

One of the best massages I have ever had. The price was very reasonable and the hot stones were a…read morenice touch! The staff was very accommodating and professional!

The Polished Diamond is truly a classy, luxury spa that is pristine in cleanliness and care. I have…read morebeen their client for manicure/pedicure services for 10 years. I will not go to any other salon. If an appointment is not available I book for another date. The care & atmosphere are definitely worth the wait!!!

I drove 80 miles to get Gel-x Nail, the tech that did my nails Nevaeh Hill was excellent and worth…read morethe drive. She did a great job and really takes pride in her work. If you want a great nail job, ask for her. Now the bad. This is the bad side of my experience. I'm not sure of the name of the pedicure person as I was not given her name but from the website it looks like it was Kristen Lyons (with make-up on). Under no circumstances would I ever use her. I've had a lot of pedicures, and she is the worst. One of the reasons you get a pedicure is the massage and she just barely massages you. I told her I liked a deep massage, and she barely increased the pressure. No to this person for pedicures. I go to check out and the cost for my nails $65.00. Great price great service. The cost of my pedicure $55.00 great price. Poor service. But the kicker. I go to pay and wanted to use my check Card and machine was down and having the sign looks like it is down at lot. I gave the lady 2 $100.00 bills and she handed me $15.00. I told her that was not enough change. She couldn't add either because she thinks $55.00 & $65.00 equals $135.00 and I didn't pay attention and realizes it should have been $120.00 until I was driving home that I was charged too much. Plus, she has to count it 3 times. I was given change for $135.00 not a $120.00. I was frustrated by that time; I didn't catch that I was being charged too much. Fortunately, I usually carry $200.00 to $300.OO cash most of the time. So if you go there carry cash. Had I read the other reviews I never would have driven there. Brenda Brown

I've never had to wait for service. The gentleman at the front desk keeps things moving. My…read morepedicures have all been good to very good.

Good service, quick, loved my nails, good color selection, reasonable price. I paid $40 for a gel…read moremanicure.

New management of Pro Nail Spa is do great All employees…read moreare so nice and friendly The salon is so clean Good service is here

Yeah, I don't understand these older reviews. I've been a client for over two years now and I…read morerecommend this salon highly. Everyone here is a sincere professional. Everyone is kind and caring. My nails are great. Angel, one of the owners is my tech and she does a wonderful job on my hands and feet. Everything here is meticulously clean. You won't be disappointed at this salon.

i saw nova to get a fill and re shape my nails. she did exactly what i asked for and gave me honest…read moreadvice for what would look best for my hands specifically and is very personable. knows how to do her work as well! i've been going to labella for almost 3 years now and i stayed up in the air on a good nail tech and i have finally found the one i will continue booking with!

I've been coming here since I moved to Tri cities 3 years ago. Love all of the staff here. Today I…read moremet Cathy. She's new to the salon and as sweet as can be. I had a fill and pedi. Let's start with me, I am a bit particular about nail shape and thickness. Maybe a bit neurotic. Lol. So Tracy tells Cathy what I like and Cathy executed perfectly. The pedi was OUT OF THIS WORLD!! The massage was on point and I look and feel like a million bucks!! I hope this review doesn't make it tough for me to get Csthy in the future but I simply could not gatekeep!! You will want to hug me later!!