Mind the doors. On…read morea recent family trip to Milan, we used the subway to cross the city. Always making sure to enter each subway car in a timely manner. At the Duomo M3 a lady ran to make the train, but her long braided hair got stuck as the doors shut and she could not pull it from the closed doors. I pulled the emergency brake before the train started to move. This opened the doors and allowed her hair to be released from the tightly closed doors that had trapped her hair. Of course this caused a delay in transit, but someone just came to our car, reset the lever and once again the subway was back in service. Thank goodness she was okay, but definitely mind the doors.

The Duomo metro stop is larger underground than it appears. There are many, and I do mean many,…read moreentrances/exits to this station. Some has chair lifts to navigate steps but most entrances have many steps and some have long hallways leading under the Piazza del Duomo. Exiting you will end up in one corner, or another of Piazza del Duomo or near Via Torino if you walk a bit further along. Once underground, you will see several automated ticket machines near the underground entrance turnstiles. Sometimes you will find a person there who wishes to 'help' you purchase your tickets. These folks are looking for a tip. If you don't need help, just say 'no grazie' and go about your business. The machines have language options to help. Once you have your ticket, scan at the turnstile and make your way down the escalators. There are maps throughout the underground to check you get on the correct train. If you prefer to purchase your tickets from a person, head up the ramp (turnstiles will be on your left) and here you will find a small area with some shops and a ticket area. Many shops in subways throughout Milan will sell tickets. Just look for the "Biglietti" sign and have cash ready. The is often a line. If you look around this area, you will see underground walkways leading off to the left. This long corridor is lined with cafe's and stores. Eventually, you will end up in the San Babila metro station where you can exit behind the Duomo shopping area. Lots of shops and some churches between San Babila and the Duomo. Exiting at Piazza del Duomo you will find the Duomo, Duomo museum, Galleria Vittorio Emanuele the oldest indoor shopping arcade in Italy, Museo del Novecento, shopping and restaurants behind the Duomo, across the street from the Duomo you will find Piazza dei Mercanti a medieval square off the pedestrian zone that leads to Castello Sforzesco. You will find many stores, restaurants and theaters in the pedestrian zone. Teatro alla Scala, a statue of Leonardo Di Vinci and Palazzo Marino are on the other side of Galleria Emanuele, just walk through. Panzerotti Luini, Milan street food, is on Via San Radegonda where you'll get a sweet or savory 'panzerotto' for just a few euro. In the west corner the metro station exits onto Via Falcone, one block south of Via Torino which includes many clothing stores. Wander the streets off Via Torino into the Centro Storico section of Milan where you'll find cobble stone streets, archeological sights, many churches and ancient piazzas. Good metro stop.

A 40 minute walk vs a ride on the metro to get to a family dinner in the Brera district?? Hmmm…read more Nice to have the 24 hour tourist card. Hop on and off at will. The Lanza M2 was so easy. Nice clean station. Plus seats on the way back.

The place was relatively clean and had a bench to wait for the next train. It was very easy to…read moreaccess.

Our driver, Daouda Songne, was a true professional. The van was very clean and comfortable. Daouda…read moremade sure the he took care of all of our siutcases and that we were comfortable before he started the transfer. He was a safe driver and made sure we got to the correct location before he started unloading our suitcases. I would recommend requesting for Daouda if you can.

We got stuck in Lenno and needed to find a way down to Moltrasio. The ferries had stopped running…read morethat route for the day and we didn't have time to wait for the bus (and didn't know where and how to purchase a pass). Fortunately we were able to randomly find Lake Como Driver on google. I think this is a husband and wife team running a small "taxi" service (but really more like a black car service). Alessandro doesn't speak much English, but we were able to work out pickup and drop off locations over the phone with his wife. Prompt pickup, nice car (newer model Range Rover), and easy to work with. I'm assuming they'd prefer to be booked on a longer term basis, but we were super happy he could pick us up on short notice. Also, both were very nice. Starting off with a buon giorno and parla inglese and finishing with a grazie probably helps (i speak zero italian, but it's always good to make an effort!). Mostly I'm writing this because the ride was pleasant, but also because there are so few reviews for car service around Lake Como. Hope it helps someone!