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    Monticello Memory Gardens

    5.0 (1 review)
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    2 years ago

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    Dignity M.

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    Anderson Funeral Service

    Anderson Funeral Service

    (4 reviews)

    In 2009, my mother and my stepfather prepaid $1895.00 each for transport and cremation services to…read moreAnderson Funeral Services in Crozet, Virginia. When my stepfather died in December 2024, John Anderson Jr. (Funeral Director) told my mother she would have to pay an additional $800.00 for a variety of items she did not request (Including a new body bag he stated was legally mandated, which is false.) When I and other family members met with him to ask for an explanation as to why there were more charges on a prepaid plan, he was defensive, evasive, profoundly unsympathetic and unprofessional. He insisted that the business is his mother's, and that he knew nothing about the prepaid agreements. He was unable and/or unwilling to pull any files he should have had from the prepaid arrangement. He never answered any of our questions, claimed he was being attacked, and professed to hating his job. He told my mother he would drop the charges to $200, and asked if "that would make her happy?", as if we were negotiating a bar tab. Upon examination, we realized that the original documents for my parents were not even actual contracts, and that most likely none were ever created. The grief we were experiencing was compounded by the unfeeling and sarcastic attitude of Mr. Anderson, and the knowledge that the remains of our loved one was in the hands of someone who was untruthful and totally disgruntled about his occupation and having to perform it. Anderson Funeral Service failed to provide an actual contract and attempted to extract money for services that were included in the prepaid agreement. I am extremely concerned that the unethical, if not illegal, actions of Anderson Funeral Service will continue to be perpetrated on other vulnerable families.

    I reached out to Anderson Funeral home for advice when my Father passed away. While I didn't end up…read morehaving a service for my father, John gave me excellent advice and was very patient and compassionate while I figured out how to handle those last aspects of my father's life. I will be forever grateful for the wisdom and experience he shared with me.

    J F Bell Funeral Home Inc

    J F Bell Funeral Home Inc

    (2 reviews)

    Had a friend to use them. They seemed to be very professional and kind, which is extremely…read moreimportant at such times. Thank you!

    It is with the greatest of appreciation to the J F Bell Funeral Home Inc., that I write this…read morereview. My sister and myself met with Funeral Director T. Burks to pre-arrange funeral plans for our father whom was in Hospice and our mother whom was going through radiation and chemo treatments. T was very professional in explaining the aspects of the planning intracies and straight forward on the extravagances and rational necessities to help us come to logical decisions for our loved ones. The pre-arragement meeting was very informative for 1st time planners , non stressful and pleasant; due to no emotions being involved to ramp up pressure, both parents were still alive at this time. When Dad passed in September of 2018, J F Bell Funeral Home was the second call I received on that morning of his passing; Hospice was the 1st. T informed me that they would pick up Dad's remains within the hour, which they fulfilled. For the intial viewing by the family, Dad was looking very nice; clean shaven, nails clean and trimmed and a fresh haircut. Dad was presented very nicely at his Home going service with military honors. Eight months later in May of 2019 our mother went home to be with the Lord. Upon me notifying Bell of Mom's passing; I was assured by T that mom's remains would be picked up within the next hour and a half although she was in another state , that was fulfilled. At the familiy's 1st viewing of our mother, we were in awe of the way she looked. The work that Bell did on her nails, make up and the restoring of her facial likeness was impeccable. At the Home going service, Mom was dressed in a pink suit, Director Burks staff members Edward Jackson and John Booker wore pink necties to honor Mom and show support for her family. We sincerely appreciate the professionalism and compassion exhbited during our two most difficult experiences in our lives. Your business has survived since the early 1900s, you can not be in this profession for that long unless you have met the desires of your clients. God Bless H W

    Monticello Memory Gardens - funeralservices - Updated May 2026

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