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    Montgomery Medical Practice

    3.0 (1 review)

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    15 years ago

    A very busy doctors surgery & the staff are all friendly.

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    Lawley Medical Practice

    Lawley Medical Practice

    2.8(4 reviews)
    29.2 mi

    this is tories era of chaos and corruption . I hope Labor government will fix it…read more NHS staff are great but the system need to be effective and efficient

    TELDOC is the worst thing to happen to this practice. Since…read morethey became TELDOC, the service has gone downhill. The receptionists are rude and put you down. They give you silly reasons why things can't be done or why something has to be done a certain way. You ask to speak to the practice manager and there is not one available there anymore as they are based at Oakengates. I was reassured before the merge that the only thing to change would be more appointments would be available and at earlier and later times as well. I was promised that I would be able to stay at the Lawley surgery as it was my Local surgery and I didn't want to start driving to a surgery. Now, it can take days to get through on the phone to speak to someone. Even to get an emergency appointment. The app that used to allow you to book an appointment online for the following week and with a DR. of your choosing, now has, One available if you are very very lucky. It is usually for several weeks time and is always with the same Dr. And it will not be a face to face it will be a video call or a phone call. I have on going long term medical conditions. I used to be able to see the same Dr every few months. He knew my history and what we had planned. Now I spend so much time having to explain 30 years of history to a Dr I haven't seen before, for them to want to try a new tablet only for me to have been there done that. They get frustrated. They start treating me like a non Co operative patient and I don't get to try the new regimen I wanted to. All because there is now no continuity of care and treatment. But for now, I would just like to get an appointment at my local surgery without calling and holding for several days, only to be met with rude staff of for the phone to be eventually picked up and hung straight back up again. On a positive note, Dr Pringle still rocks and loves and gives his patients all the care they needs if only we could duplicate him. X

    Margaret Street Surgery

    Margaret Street Surgery

    4.0(2 reviews)
    63.6 mi

    Margaret street surgery is a well established surgery with a friendly feel to it. The surgery has a…read morecar park but it fills up very quickly. The surgery itself is always clean and well presented. The receptionists are always helpful and the doctors (for the most part) are excellent and will take the time to listen carefully to your complaints. It can take time to get an appointment here and also getting through on the phone lines when making emergency appointments can be difficult but overall I have no complaints on their service.

    If there was a zero I would give this practice a zero rating. Its not one I use personaly nor…read morewould I choose to if I lived in the area however but both my elderly parents sadly were users and both were badly let down in a number of ways. On a general level car parking is not good; trying to get through on the phones is hard work, getting a timely appt does not happen. On specifics they will not do home visits, my mother has been ill for some years now and has no transport of her own yet she has been expected to make her own way to the practice rather than a doctor coming out to her. On all occasions during this time every request for a doctor to visit her has been declined the last occasion she made her own way (walked) to be sen by a nurse practitioner who told her to go home and take some tablets. That night she used her lifeline to get an ambulance who rushed her to hospital where they diagnosed double pneumonia. Following her discharge no attempt was made by her practice to check on her well being despite them being sent the notes from the hospital which would have detailed the issues she had. Sadly a few weeks later she again called an ambulance and was taken to hospital where they found that the double demoniac had returned. Had her GP/practice taken any interest in her after the first discharge they might have been able to prevent the re-occurrence, needles to say again after the second discharge no contact was made. Having moved from the area the difference in the support provided by her new practice is immense, despite having only joined the new practice a week or so previously when they were called re her condition they came out the same day and did a further visit the following day and arranged for a physio to visit her to help with her condition which they did within two days and are continuing to support her. Needles to say nothing like this was provided by her previous practice One could question the work ethics of this surgery but this should be left to the professionals who I assume carry out reviews periodically to ensure that NHS money is being well spent and that they are delivering a good service. As a user albeit by proxy I would strongly suggest that they do need to be looked at

    Montgomery Medical Practice - familydr - Updated May 2026

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