This is a good doctors surgery the receptionists are nice and caring also appointments are…read moreavailable every morning in the week the nurses and doctors are also nice and caring to there patients

very good practice. Male and Female Doctors. Can get appointments on morning. practice nurses very…read morenice. health care visitors not so good " very in experienced " this is the only thing that let the practice down.

dr lewis is a really good doctor he will listen to you makes you feel like you could talk all day…read moreto him he is brilliant with babys an small children i know alot of pepole that see him and cannot fault him at all hes at park medical center

lovely doctor, makes you feel at ease. Very thorough and accurate. Would highly recommend.read more

I have recently registered with this dr surgery and have been very happy with the treatment that I…read morehave received so far. There is a small car park at the rear of the surgery and also a huge car park around the back of the good news centre which is opposite to the surgery. The staff are very friendly and go out of their way to support you through issues. they have a very usefull out of hours automated phone service so you can book and cancel appointments at awkward times of the day. They have a small play area for children to play in while waiting for appointments and also their own pharmacy

I have now moved away from this surgery due to a house move, but used it until a couple of years…read moreago. The practice is vey friendly, and you do not usually have to wait very long to see a doctor. I usually saw Dr Morgan, the female doctor, who was very friendly, and helpful. When I did not want antibiotics she went the extra mile to find the right drugs for me.

Fantastic doctors who will go out of their way to help. They kept pushing the hospital until I got…read morean appointment, and kept getting onto them for results. They are always easy to get hold of and I have always been able to see them on the day that I've called for an appointment. They always seem sympathetic to your illness/injury. I've been back and forth to them a lot recently with various things, and they have never thought as me as a hyperchondriac but have continued to see me until a diagnosis has been found. Since then they have been very supportive even phoning me back if I've had any questions.

The health center in market drayton, recently changed locations to just by morrisons, for the…read moresimple fact being in there old premises there wasn't a lot of room. The new building however is huge and now boasts so many more different services to the community. Inside there is the main recpetion where you check into appointments, and a huge waiting area. They is rooms for doctors nurses, triage nurses, childrens rooms where they do injections and a big play area for children. There is a specific desk for prescriptions to. Upstairs is for the dentist, and midwife/health visitors. The whole place is really clean and spacious, and there is so much more room to cater for draytons ever growing population, right outside is a chemist which makes it easier for people to collect prescriptions as soon as they have been to the doctors. The service is always friendly and the staff do there best to help you.

this is tories era of chaos and corruption . I hope Labor government will fix it…read more NHS staff are great but the system need to be effective and efficient

TELDOC is the worst thing to happen to this practice. Since…read morethey became TELDOC, the service has gone downhill. The receptionists are rude and put you down. They give you silly reasons why things can't be done or why something has to be done a certain way. You ask to speak to the practice manager and there is not one available there anymore as they are based at Oakengates. I was reassured before the merge that the only thing to change would be more appointments would be available and at earlier and later times as well. I was promised that I would be able to stay at the Lawley surgery as it was my Local surgery and I didn't want to start driving to a surgery. Now, it can take days to get through on the phone to speak to someone. Even to get an emergency appointment. The app that used to allow you to book an appointment online for the following week and with a DR. of your choosing, now has, One available if you are very very lucky. It is usually for several weeks time and is always with the same Dr. And it will not be a face to face it will be a video call or a phone call. I have on going long term medical conditions. I used to be able to see the same Dr every few months. He knew my history and what we had planned. Now I spend so much time having to explain 30 years of history to a Dr I haven't seen before, for them to want to try a new tablet only for me to have been there done that. They get frustrated. They start treating me like a non Co operative patient and I don't get to try the new regimen I wanted to. All because there is now no continuity of care and treatment. But for now, I would just like to get an appointment at my local surgery without calling and holding for several days, only to be met with rude staff of for the phone to be eventually picked up and hung straight back up again. On a positive note, Dr Pringle still rocks and loves and gives his patients all the care they needs if only we could duplicate him. X

Dr Morgan is lovely, she is easy to talk to and really helpful.read more

This is my (very!) local doctor's surgery. It is located only 2 monutes from my house which is very…read morehandy indeed. Also it was set up to service the houses in the Northgate Village Development so if you move into a house there you are automatically eligable to sign up. The reception staff are always very helpful and will do their best to get you an appointment at short notice. The doctors that I have seen there have been very professional (obviously!) and courteous, giving very helpful advice. You also feel that they are listening to you properly and giving you a good amount of time (they don't push you out of the door). The best thing is that there is a pharmacy build onto the surgery so you can very quickly pick up your perscriptions as well as usual cold, flu medicines, bandages etc. If you live in Northgate Village then you should definitely sign up, before you get ill!

Margaret street surgery is a well established surgery with a friendly feel to it. The surgery has a…read morecar park but it fills up very quickly. The surgery itself is always clean and well presented. The receptionists are always helpful and the doctors (for the most part) are excellent and will take the time to listen carefully to your complaints. It can take time to get an appointment here and also getting through on the phone lines when making emergency appointments can be difficult but overall I have no complaints on their service.

If there was a zero I would give this practice a zero rating. Its not one I use personaly nor…read morewould I choose to if I lived in the area however but both my elderly parents sadly were users and both were badly let down in a number of ways. On a general level car parking is not good; trying to get through on the phones is hard work, getting a timely appt does not happen. On specifics they will not do home visits, my mother has been ill for some years now and has no transport of her own yet she has been expected to make her own way to the practice rather than a doctor coming out to her. On all occasions during this time every request for a doctor to visit her has been declined the last occasion she made her own way (walked) to be sen by a nurse practitioner who told her to go home and take some tablets. That night she used her lifeline to get an ambulance who rushed her to hospital where they diagnosed double pneumonia. Following her discharge no attempt was made by her practice to check on her well being despite them being sent the notes from the hospital which would have detailed the issues she had. Sadly a few weeks later she again called an ambulance and was taken to hospital where they found that the double demoniac had returned. Had her GP/practice taken any interest in her after the first discharge they might have been able to prevent the re-occurrence, needles to say again after the second discharge no contact was made. Having moved from the area the difference in the support provided by her new practice is immense, despite having only joined the new practice a week or so previously when they were called re her condition they came out the same day and did a further visit the following day and arranged for a physio to visit her to help with her condition which they did within two days and are continuing to support her. Needles to say nothing like this was provided by her previous practice One could question the work ethics of this surgery but this should be left to the professionals who I assume carry out reviews periodically to ensure that NHS money is being well spent and that they are delivering a good service. As a user albeit by proxy I would strongly suggest that they do need to be looked at