SCAM - I'm out $5,800 - damn, I wish I had taken the time to read through all of his Google reviews before hiring Marc. My wife and I hired marc to fix a leak, diagnose and repair a single beep engine alarm and a complete detail. I felt the price ($5,800) was excessive for the work, but we needed to get the work started quickly and he was available.
When the boat was returned, I was shocked to see that NO work had been completed.
Marc had an excuse for EVERYTHING. It was always someone else's fault. He claimed to have fired one of his employees due to this issue even though it was Marc that personally delivered my boat in this condition.
So many excuses... he claims to have not heard the engine beep when he drove the boat to return it to me (it has come on every time the engine ignition is turned on... and still does). He claims to have not noticed that the boat was not detailed and waxed ($650 charge). The upper is heavily oxidized and the hull still has mildew everywhere. He claims to have not noticed that the hull repair was not completed ($1300 charge); gouges and a hole that were the source of the leak and very obvious when on the trailer. The bellows were also not replaced (an $1800 charge!). The Bilge pump was also not replaced. The engine/sterndrive servicing was not completed ($850 charge). The only work that was started was to add support to the underside of the ski bunk hatch cover. This he took off to repair. When he came to replace the hatch cover, it was just sitting on the hatch opening. The hinges, gas shocks, and shock mounts were all removed and missing.
Marc personally returned the boat to me in THIS condition and said that ALL work was completed!
I reached out to Marc to discuss the issues. He admitted that the work had not been done but blamed everyone else. I personally don't care who worked on it or about any other excuses. Marc inspected the boat, approved the condition and personally returned it to me with NOTHING done but a broken cover.
Marc offered to pick the boat back up and actually do everything... this time. I really wanted to give him a second chance and let him make it right. But the more I talked with him, the more I realized his stories didn't add up or make sense. He claimed to have not noticed ANY wrong when he personally delivered the boat (more excuses). This makes him either a liar or one of the most incompetent business owners I have ever had the misfortune to run in to. Either way, I decided to not risk even more losses by handing the boat back over to Marc.
I offered to pay $1100 plus parts expenses just to get out from under this HUGE loss. I feel that I was being excessively fair to Marc considering the circumstances. But of course, Marc refused, as he had already spent the money...
Now we go to small claims like everyone else in his Google Reviews. Expensive lesson.
I predict that Marc enters the comment section below with more excuses... read more