Brad and Matt are absolutely amazing. They have taken great care of me and my car since the first…read moretime I came here. They gave me great advice for my car and how to take care of it to prevent wear and tear. Every time I go there I feel valued as a customer. Their prices are great and they work fast and efficiently! Every interaction and appointment goes great. Highly recommend this Mavis location!

I already added my terrible review for this Mavis in Middletown, but I will just say I doubt they…read morehave Nearly as many 5 star reviews as are posted! I had to have my car that was running when I brought it in towed because they f'd up my engine - just for spark plugs & an air filter - both put in wrong! It made my engine overheat to the point it warped several things & now burns oil like crazy, which happened immediately after their "work" on it. Cost me about $3000 cuz they got oil and gas mixed together in my engine & - didn't put the plugs in all the way or tighten them. Tried to sell me a coil pack AS MY CAR that had been running was THEN being towed to the dealership because it wouldn't run at all! The manager told me his guys couldn't have possibly done anything wrong & supposedly watched a video of them doing the work...Why was my car running properly when it came in & then not running & having to be towed to the dealership, which told me the plugs weren't in all the way or hooked up right & that the air filter was in wrong? The Mavis manager then said my dealership was lying to me to get more money out of me! Mavis blamed me for the spark plugs not being what they would recommend & then they blamed my car, Chevy Cruze, which is a very popular car to work on!!! The manager put blame on everybody but the mechanic that did the work! Then, he wrote out a FAKE voucher for $850 towards the $3000 the dealership charged to get all the gas & oil separated in my engine & put a 4th set of spark plugs in! The voucher wasn't able to be honored or found in Mavis Palmyra PA system & after Palmyra manager supposedly had a chat with Middletown PA manager, I received literally Nothing back & they gave me a Free oil change before talking to the other Ahole manager. I refuse to go into either one of them or any other Mavis shops again, because I'm more afraid of being hauled off by the cops than I am of them. Oh, the tow truck driver told me he hauled MANY cars from MAVIS in Middletown because they f'd up the people's cars! So, I wanna know WHY these people have such a high review rating, unless they are also FAKING their reviews?!? These people need shut down!!!

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

This place is great! Drop off car, get call with cost, go back and pick up car. No problems. I…read morehate, hate, hate being held hostage at the dealership garage! At Gutshall's there is no waiting and no hating. Easy peasy. Thanks guys for being such a great shop!

Nice small town garage, excellent work at good prices always take good care of my cars for…read moreinspection and maintenance repairs

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

25 + years of reliable quality service. They always call…read moreprior to doing any Repairs not identified and never fix Anything that isn't broken

Very helpful and trustworthy. My family and i have been trusting them with all of our vehicles for…read more15 years, and have never been let down. They offer great service and are very knowledgeable. They aren't your typical jiffy lube that tries to convince you your car need things that it doesnt. Support your local family business!!!