Transparent, welcoming, honest and everyone that I have come in contact with has been nothing but…read morenice and helpful.

Do not come to live this place. They hide close to 300$ fees on top of the rent, and it takes a…read moremonth and contant nagging to get even emergency damage repaired.

Proceed with caution when renting from this property management group. I lived in one of their…read moreunits for over two years, took great care of the property, and left it in spotless condition. Always paid rent on time! During my tenancy, I experienced ongoing cockroach issues that appeared to come from a neighboring unit. Despite repeated extermination efforts, the problem was never fully resolved. Due to a work transfer out of state, I had to terminate my lease four months early. I was charged $4,109 (two months' rent), even though the unit was re-rented within two weeks. Because I signed an early termination agreement, management declined to negotiate the charges or consider the unresolved pest issues. They also would not offer a payment plan and indicated the balance could be sent to collections. Prospective renters should carefully review lease terms and understand policies regarding early termination and maintenance issues before signing. They will also tow cars without a prior notification even though you are REQUIRED to have sticker issued by them. RENTER BEWARE!!!!! Read all reviews thoroughly before signing!

Staff will act like you misunderstood instead of owning a mistake they make. They have a "wait…read morelist" for garages but somehow you can skip to the front. Not all garages are same size but come at same price. No ada parking really. Visitors park in resident spaces because no one manages it. Kids smoke cigarettes in the hallway and tear up amenities after hours. AC goes out often I just started fixing myself. In less than 6 months they've needed access to my unit over 3 times. For me a garage in my building was priority number one. Made that clear prior to moving in. They made it clear that maybe a long time, after moving in. They rented me one on other side of the property no waitlist. Double charge me for it first month i got it. Then offered to put me in front of list for my building. I follow up next month to see about status of a second garage i'm back to 7th on the list lol somehow i misunderstood what they said. I understood very well staff just over promised then gives me the option of a garage in my building which was nice; however, i have to transfer everything from the other one and it's significantly smaller. What about the waitlist i guess i got to skip but only if i transfer ? I had to find that out after accepting to transfer the garage offered is much smaller. walking from building 5 to building 1 everyday is ridiculous. I'm easy going tenant who even rented a 2 bed 2 bath when i only need one because lack of ground floor units available at the time. I rented a garage on other-side of property no complaints. Was willing to rent two garages for one in my building and additional space. My complaints started when they move me to front of list then next month tell me i must of misunderstood i'm 7th on list back to skipping everyone on list but only if I transfer lol can't have two garages need to transfer all my things to a much smaller garage. I ended up just having to keep the one on the other side. Since they won't rent me two garages because the one offered in my building is unfortunately to small to fit everything. internet here they offer 2 gig service so i got it never had a connection even close to a gig. If your handicap considering moving here, i wish u luck there really no handicap parking and getting garage in your building is sheer luck

Management here is top notch! We can't say enough about…read moreManager Carolann and staff for all they have done for us. During our visit from NY, we stopped in the rental office at least three times in two days with no appointment. The staff never hesitated to answer multiple questions. One night Carolann remained beyond her office hours to give us yet a third tour of the property with alternate apartment sites. On move-in day she helped ease me into our new space, with time given even to our dog. Living very close to a construction area during the final phase, staff stopped by regularly to make sure we were happy and comfortable, which we were. I must especially thank her for her time early on. One month into the lease, my business demanded an almost immediate return to NY. She responded to my call the same day, stopping by the following morning to discuss options in case we needed to break our lease. I was able to resolve the issue in NY and was grateful to make the decision to remain with peace of mind, thanks to her kindness. Thank you all Colonial Commons Staff for a beautiful living environment. See you at the pool!

DO NOT rent here! they sent me into collections for breaking my lease early because my units were…read morenot substantial to live in! They flooded my first unit and expected me to still stay there with water damage everywhere, holes in the walls, fans airing the unit out. I had to fight to be moved units due to the risk of mold, they raised my rent for something I had no control over! Second unit they moved me into I was not allowed a walk through unit, and the whole unit smelled of cigarette smoke. Please do not waste your time, the manager Crystal is not professional or friendly at all.

Love this building and would love to get back and see all of the renovations done to it. In the…read moreearly 1980's it was still Dean Hotel and not sure before that but when I was there it was clean and well maintained. Miss the older buildings and apartment in downtown area.

I've lived here for almost a year now and it's been absolutely great! Fantastic location right in…read morethe middle of Downtown Fort Myers, really cool old building, and kept up very well. The manager, Lauren, and the maintenance guy, Troy are both wonderful and quick to help with any problem. Of course you should know what you're getting into though! There's quite a bit of noise at night from the live music at City Tavern on my end of the building, though it probably isn't as bad further from the bar, and the studio apartments are quite small, but it's all part of the experience!

Convenient and hassle-free -- Great location, close to major retailers, supermarket and Interstate…read moreaccess. Responsive, clean and pretty -- Ashlar has been a low stress experience. The staff are super friendly and always respond timely. Arelis was absolutely amazing at her customer service. She was so professional yet made us feel like family from the point of contact. Arelis kept us up to date on the application process. She expedited us moving in quickly to meet our needs all The Ashlar grounds and buildings are super clean. I'd highly recommend. Maintenance requests are addressed in a timely manner. I love the Valet garbage collection service - I no longer have to take my trash out to the dumpster, this is very convenient. In addition to the above: the pool, gym, tennis, clubhouse, dog parks (one for littles - one for bigs), did I also mention the lake size water fountain plus bbq area make this property the one that TOPS ALL THE REST! Thank you Arelis @AshlarApartments. You are the BEST!!! I love it here.

When we first moved in it was fine. The kitchen had old appliances, but the price offset that…read more Forward a few years later with the same old appliances that always seem to have an issue, a washing machine that is always on unless you unplug it from the wall and won't switch to the spin cyle on it's own. The Luxur room for Amazon packages has no lock, anyone can make off with all the packages if they wanted to, they've got one security camera to record it I guess. The security gates seem to be left open quite often, when I called to complain because I was getting saleman at my door the office lady told me it was cause we kept hitting the gate, I've never hit the gatte lol. One of the fountains in the lake stopped working about 6 months ago and I guess won't be getting fixed. A feral population of cats that roam all over and leave the constant smell or urine in the hallways. My kitchen sink started overflowing even though I wasn't running water. The outer pipe had an issue that needed a plumber but they let it flow from Saturday till the plumber finally came on Monday, we had to bail it out manually every few hours so it wouldn't flood the floor. Folks leave the trash can outside of their door ongoing and usually overflowing. The cats get into it and leaves a huge mess. Loud kids and parties about 6 nights out of the week. Its really gone downhill, just waiting for my lease to end so I can escape. Think twice about renting here.

my move in has been very easy and not stressful at all, the staff were able to answer all the…read morequestions I had immediately.

Absolute dumpster fire! They screw me every possible way they could with my deposit. I was nothing…read morebut a great tenant and pay rent on time. Everything is broken and the property is getto! do not move here you could do better under a bridge. Not even a week after moving here someone was murder.

The food is amazing. Love the different dishes that pop up threw out. Some of the best service I…read morehave had with all the different servers who actually know me by my name. The greeters are always so sweet and so accommodating. They also know me by my name. Impeccable service I can't say more about it.

The place nice and clean but alittle expensive , anyway u get what u pay for , manager she was…read moregreat and would take care of any issues that we has :

Love this place! I love my apartment and neighbors are nice. I wish there was assigned parking that…read morewas covered. I wish some of the dark areas had better lighting. The office staff is helpful and pleasant. The maintenance staff is responsive and quick.

Charging way too much for such an old and outdated apartment lol…read moreNo stainless steel appliances, carpet in the rooms Any and all dog breeds Way too easy to break into Pond is nice but if ur facing away view sucks and kinda carries the sound from popstroke farther even at midnibnt Grounds are well maintained but lot of dogs so dog poop No fan in the second room Seems to be decent closest space

I definitely recommend this place. Staff has been great and has helped me transfer to another unit.read more

Mandatory trash pick up that is not picked up on time. They tell you they will fine you if you keep…read moreyour trash out yet never do around and fine people. There would be trash out so long that raccoons will get into it. You will email about the issue for them to tell you they will send a warning to that person for it to keep happened. So many issues with this alone they FINALLY stopped it. They tell you that you are not to have certain dogs on the property yet till allow some people. Warned then about a dog that was on the property that continuously would growl at my dog and myself for it one day to attack my dog and myself. When I went to the office to report it the lady had the nerve to ask "are you sure that's where the dog lives" because there wasn't a dog on record living there. After COUNTLESS times of them telling me the dog was registered as a "service dog" They say no smoking of any kind by the buildings and people will sit there on the stairs and smoke for hours. You will call and email about it and nothing will be done. I come home to my apartment smelling like weed constantly due to my neighbors smoking in their apartments. I have sent emails and again, nothing was done about it. Months have gone by and they claim they are taking the proper steps yet there is nothing being done. Went I went in there to turn my keys in a made a point to make sure they knew I haven't been in there for months and it reeks of weed. They "claim" they have talked to the people where it keeps coming from and the people keep denying it. This has been a countless issue the last two years living there. On the weekends people are constant smoking weed and the whole back area reeks. Again, they know about it and do not do anything. They tell you they tow cars that are not registered yet more than half the cars in the complex are not registered. You will email and call about it and they still won't do anything. It took me to actually see and talk to the tow guy to get a certain car that was not register that was there for over two months to be moved. They change policies like their visitor parking pass and do not send emails or notifications telling the people who have lived there for two years. Then get an attitude about it and do not explain their policy in person. They wait for you to email the property manager about how they treated you and asked when they changed the policy and proof of when it was communicated the question gets completely ignored. Still never got an answer on when and why they changed the policies. When it's after hours, they will tell you to call this nonemergency number to report things so they can "take care of it". Half the time she doesn't answer. If she does, it takes over 15 minutes to respond to the issue you are calling about. So aka hope you don't have an issue that needs taken care of because it won't be. The AC does not stay working and running. I have sent in and called for them to fix it and nothing was done on a few different occasions. The windows are not caulked property. When I moved in there want paint chipped off the walls, cover spray everywhere from their painters, the master tub couldn't be used because of all the paint they used to paint the tub it just holds water. They never changed the air filter and nothing was dusted. The fan looks like it hasn't been cleaned in years when I moved it. My washer had nothing but mold and mildew from years and years of not being cleaned out. I brought it to their attention and nothing was done so I had to clean it out myself. My cabinets are different colors in the kitchen. The door leading to the panty and washer area was put on wrong and has issues opening. Again, they were told about it and nothing was done to fix it. My master bath tub was painted wrong to the point where there is sitting water when you shower so I don't even use my bathroom tub in the master bath. MANY people have been told about this issue on the property as well as at another Aspen property. A maintenance manager at a different property actually called over to have it fixed for me and never was fixed. Told them many times about the bees outside my unit. Finally after months took my seriously and called a bee person to some and remove them. They ended up taking me out of my until for over 24 hours for when to tell me they will need back into my apartment to paint the ceiling and clean the stain they left of my floor for them never to come back. People never follow the rules and have any courtesy. They will walk around with the dogs off leash constantly and will NEVER pick up after their dogs. The dog park is more like a landfill full of dog poop because owners never pick up after themselves. Even around the pond, people don't pick up after their dogs. All in all, this is one of the last places I would ever recommend living. Way too over priced for all the issues and customer service that comes with this property.

Lovely community where it feels like your peace really matters. If relaxing by the pool with a nice…read morebook in hand sounds like you, this place will be awesome. If you rather chill while the sun tans your skin, this'll also be for you. The lounge has a nice open contemporary look that shows everything, and staff might offer you popcorn on occasion, too. You're also welcome to join their wifi( pretty good if you need a change of scenery to get your creative juices flowing for a school paper, or you're trying to get some writing of your own going... Plus, the views of the lake from the apartments? Absolutely stunning!

The smoothest and fastest move in process I've ever experienced. Love how well the grounds have…read morebeen kept up and tranquil the environment. looking forward to living here for sure. special shout out to LISA for making this process one to remember.