I lived here for 8 years, only moved due to finally buying a house, it's a great apartment complex,…read moremanagement is top notch and maintenance is always professional. Highly recommend if you are in the market for an apartment.

Amazing staff, grounds are immaculate. Kendall is the go to girl, she is very professional,…read morecourteous and has lots of patience. Move in ran smoothly with her assistance. Thank you Kendall.

We sighed a year lease while our forever home was being built. Great community in The Cape…read more Friendly staff, clean amenities and a prompt maintenance crew! Tacia was absolutely great to work with when the unexpected occurred for me and my family and we needed help with our lease. She was prompt, communicative and understanding to our situation. Everything turned out for the best, for everyone and we are so appreciative of her hard work and dedication. If you're looking for an apartment in Cape Coral, definitely check them out!

Amazing girls! very friendly and very professional leasing company! Totally recommended!read more

The best property in swfl yet! From modern decor and inspo to the beautiful clubhouse; you won't…read morefind anything like The Hadley. Screened in patios, spacious floor plans, resort style pool and a huge fitness center will make you not want to ever leave home! They have it all here!

I cannot even begin to describe the harassment and inappropriate nature of the staff and leasing…read moremanager!!!!!. treat all of the residents with no human decency, every interaction has been entirely unacceptably handled and lacked professionalism, they make you feel so uncomfortable to leave your apartment and do absolutely anything. DO NOT LEASE HERE. DONT EVEN THINK ABOUT IT. Animal puke and animal feces EVERYWHERE, zero upkeep with the community, it's a shit box literally. THE GYM SMELLS LIKE MILDUE AND MOLD , signs say to while equipment when don't AND PROVIDE NOTHING TO CLEAN WITH, I wouldn't touch anything in there with a ten foot pole!!! NOTHING LUXURY ABOUT IT! pool isn't heated like claimed on the lease agreement. disgusting residue on all the water faucets in apartments, dryer does not work and they claim it's completely fine !!! if they delete this review I will leave another one!! TRYING TO HELP THE CAPE CORAL COMMUNITY WITH THIS HEADS UP!!! I repeat, Any place other then here !!

The smoothest and fastest move in process I've ever experienced. Love how well the grounds have…read morebeen kept up and tranquil the environment. looking forward to living here for sure. special shout out to LISA for making this process one to remember.

I've lived here for almost a year now and it's been absolutely great! Fantastic location right in…read morethe middle of Downtown Fort Myers, really cool old building, and kept up very well. The manager, Lauren, and the maintenance guy, Troy are both wonderful and quick to help with any problem. Of course you should know what you're getting into though! There's quite a bit of noise at night from the live music at City Tavern on my end of the building, though it probably isn't as bad further from the bar, and the studio apartments are quite small, but it's all part of the experience!

I had a very disappointing experience living at this condo community. The neighbors were generally…read morenice, but management was extremely difficult to deal with. Communication was poor, emails and messages often went unanswered, and simple issues took far longer than they should have to resolve. Move-out and deposit handling was especially frustrating, with long delays, lack of updates, and constant follow-up required just to get basic answers. It felt like residents were expected to strictly follow rules while similar issues from others were overlooked. Overall, the lack of professionalism and responsiveness made what should have been a straightforward experience unnecessarily stressful. I would strongly recommend future renters ask detailed questions about management responsiveness and policies before signing. I moved since February and Still don't received my Security deposit back! With no updates and No answers yet.... Very disappointed with this poor management!!!!!!! I called today I get a very rude response from Erica! Basically acting like the money is coming from his pocket. I wish I have the property owners number or Email to contact them, to show the evidence of how I get treated during this past 2 months! Only thing we were asking is our security deposit back Simple !!!!!

I lived here from 2022 to 2023. I loved it. The office staff was great and the amenities were fine…read more The apartments were a little older, but definitely clean. I would suggest this place to anybody. Anytime I had a problem it would be fixed within 1 to 2 days. I have nothing bad to say about this place. When I did move out I got my complete deposit back and was very happy.

Uptown Liberty in Cape Coral handled my tenancy during COVID in a way that caused lasting financial…read moreharm. In 2020, I became seriously ill with COVID for three months, lost my job, and was waiting on Florida unemployment that took nine months to arrive. During this time, I worked directly with management (Elaine) and secured COVID rent relief through Lee County while coordinating an approved move-out due to a family emergency in South Carolina. I provided proper notice, documentation, and authorization so the property could continue receiving rental assistance after my departure. Despite this, the assistant manager, Jennifer--apparently unaware of the existing arrangement--failed to forward any correspondence to my new address / notably an FCRA violation , and instead posted a balance notice on my door after shew knew I had already vacated. In addition, this occurred while I was protected under the CDC eviction moratorium. Years later, this mishandled situation surfaced on my credit report and was referred to IQ Data International, who have refused to properly investigate, negotiate, or remove the account despite multiple disputes. Although it has been removed by other bureaus, it still remains with Experian. This entire issue stems from the apartment complex's failure to follow through on an active COVID Rent Relief arrangement and properly manage tenant communication during a federally protected period. The consequences have been severe and long-lasting. Proceed with caution.

Ok, Brooke Darkes is a great addition to the team and has personally helped me on multiple…read moreoccasions with packages and correspondence. While there are issues and challenges overall things have improved in my opinion. Gates are back up, everything is getting repainted, etc.

My parents just moved into The Palms at Cape Coral this…read moreweek. Alana McCue, has been so very helpful in their moving in. Alana is compassionate and professional. She made my parents feel welcome. The Palms at Cape Coral is a top notch facility!

I completed a transfer within the community in late January and the entire process was extremely…read moresmooth. The leasing office staff were genuinely helpful, professional throughout. They made sure my new rates were locked in and the transition was stress-free. My apartment was clean and presentable whey I moved in, which made settling in easy. The community itself is beautiful, quaint, and well maintained. Living here has been a wonderful experience. We enjoy daily walks around the lake and throughout the complex, relaxing poolside, hitting the gym, and lounging in the clubhouse surrounded by good company. It's a peaceful, welcoming environment and we truly enjoy our living experience here. I'm very happy that I renewed my lease and stayed within the community, and I'm looking forward to the year ahead.

We made an appt n arrived 6 minutes late and a young lady told us she gave our appt away! She could…read morehave called or texted. It was 6 minutes! Unprofessional n rude!

This place will nickel and dime you. When I first moved in, my apartment smelled of cigarette…read moresmoke. When I told the person at the leasing office, they insisted they did the walk through themself and asked me to show them. Which I did...and I was given a ventilator and had to wait a few days for my things to able to be moved in. I had to re-clean the apartment from their supposed walkthrough: grime and grease all leftover in the fridge, rusted disposal, stains on the carpet from bleach, and pubic hair in the bathroom sink are all apparently okay things to leave in the apartment for a new tenant. However, I cleaned what I could, and after a few days the ventilator had cleaned out the smoke smell. It did not end there. Maintenance is worthless. When I told them that my dishwasher was installed incorrectly so that it leaks, they said I was right, but that they don't have time to fix it, so just put a towel down instead. They refused to replace the aforementioned rusted disposal, and said that cleaning it regularly was all I could do. I pay for a gated community, but for months, the gate was wide open. They even started to experience car break-ins at this time. They changed the locks to smart locks, that was then an additional fee onto my rent. I could not opt out of the trash service, despite living right next to the compactor, so that was an additional fee on my rent. They tell you it's a special deal to upgrade apartments, but they only revoke the application fee. There is a monthly pet fee on top of the additional pet deposit, which all of these are an additional $25 onto your rent. If they are trying to get me to move out to renovate the old apartment, they're doing quite a good job. I am finally moving out (after they tried to tack on a late notice for my move out date of $1,660). Now, I have been charged a late fee for my rent, even though I have automatic payments installed. I disputed, as the payments are done through the portal, and it looks like a glitch occurred, removing my automatic payments. After explaining this, and using this process for the whole three years that I've rented here, they insist that I am still to pay this $125 late fee that is not my fault. For some positives, the neighbors are splendid, and the views are nice. It is in a very convenient location to Belltower shops, grocery stores, gas stations, and is still out of the way of general traffic. All in all, do some extra research before settling here. Rent alone is exorbitantly high, but you can add on even more with just general fees.

If I had to rate the overall finish of my home, I would give it a 6 out of 10. I would give them a…read more10 out of 10 for being responsive and making people feel comfortable turning money over to them. However, the actual finishes of the home lack professional quality. If I had to do it again, I would have definitely gone with another builder. The home took 23.5 months to complete, and they came in 15K overbudget. I can't get anything accomplished with the warranty department and the house has several poor installations, too many to mention. The materials used in the build are on the cheaper side. I truly regret choosing this company to build my home, but I was lured in by the nice office and the initial communication. My advice would be to look for another option, save yourself the headache, find another builder.

We would agree with a couple of the posts regarding their finish work and the floors looked like…read morethey were mopped with dirty water. We were promised a deep clean before closing at that never happened.. Everyone is pretty congenial until you pay them. We have owned the house for 6 weeks and have several warranty repairs that need to be made. Sposen warranty person now says you don't have that warranty if you signed off on the walk through. We were told don't worry about anything we will take care of you. I can always change this review, but for now the jury is still out on repairs and it isn't sounding good for us regarding Sposen at all. Right now they remind of a wolf in sheep's clothing. You hate to hire a lawyer, but that will be our next step.