This office is fantastic from the front desk staff that are incredibly professional, kind and…read morefriendly and so welcoming. My physician Dr. Corbette I can't say enough good things about her she has been attentive, understanding and incredibly responsive and I am so grateful for this.

They claim to be a better alternative to traditional doctor's office. But they are not…read more They messaged us on the day of our scheduled annual physical to let us know that we can't get lab work done during the appointment because their lab closes around the appointment time, and I will have to come in another time to just get my lab works done. How could they not know this earlier and reach out to reschedule? They just expect me to take time off again during a work week to come in? This is very unprofessional, and disrespectful of anyone's time, especially during a work week. I chose the membership because I wanted a more efficient way to see doctors but they made it harder and more difficult than just any traditional doctor's office out there. On the phone with an administrative assistant, complained about the situation and asked to speak with someone about cancelling the membership. She did not even try to keep me as a member at all, and didn't even bother to let me speak anyone. All I knew was my membership is canceled and I will get the refund. Let's see how far this type of operation and attitude can take you. Funny thing is, there are just so many doctors office out there to choose from.

I was a One Medical member for over a decade. Part of what attracted me was that they accepted a…read morewide number of insurance plans. Over that time, I became grateful for their accessibility, either through tele-health or on the phone; the ability to actually schedule an appointment less than two months out; and the human conversations I was able to have with my principal care provider. But... since the Amazon takeover, my experience has soured greatly. About 5 or 6 years ago, I had begun to notice that providers seemed to be under more pressure to see more patients in less time. I attributed it to the network's growing popularity. But now, post-Amazon, all legacy phone numbers for individual offices now flow into a national system where nobody answers. After 20+ minutes of waiting, you usually end up with the only option of leaving a message and hoping someone calls you back within a day, or just hanging up. Only the most determined person gets to speak with a human being. And worst of all... the list of insurance plans which they do not accept has become (according to the one person I spoke with) "shockingly long." Of course, my plan is now one of them. So I cancelled my membership. And within seconds, my access to the app was shut off. One Medical, it seems, is quick to transact, but reticent to serve. I used to be a strong advocate for One Medical. And it's a tragedy what they've become. I certainly hope they either return to their previous state of service, or that a competitor fills this space.

Loved working with Dr. Megha Patel for my annual wellness visit. The office is nice and clean, easy…read moreto get an appt, and the staff were all very nice. I thought Dr. Patel was thorough and kind. I feel like she took time to ask questions and listened attentively. Appt didn't feel rushed at all. Highly recommend.

[Updated Review] Had…read morea great visit with PA Sara Leso. She methodically answered all my questions and concerns and was great to work with. I've had some bad experiences with One Medical in the past, so Sara was a breath of fresh air. Great to have things back on track.

What a scam. The app doesn't allow you to see available appointments without signing up. So I…read moresigned up and the next available appointment at this location was 55 days out. At that point I had already paid so I accepted it. On the morning of the appointment, they cancelled. When I tried to rebook, it was another 45 days out. So over 3 months for an appointment for a doctor's office that I'm paying for to avoid just that situation. I couldn't recommend any less. The only positive is that they refunded my initial subscription.

I dropped in to adult and get that lab work done. The office was sunny and bright, friendly…read morereceptionist and even tho' this was a walk-in, I was seen within 2 or 3 minutes. Nadia the LSS (Lab Service Specialist, I asked :) ) is the best at her job I've ever been seen by. No, I don't just say it because she was so uncommonly charming (which she is), she was best at her job! Let's explain: I have really problematic veins and usually end up getting jabbed several times at the elbow and hand before drawing enough blood Nadia took some time, looked over my arm and... one easy, gentle needle insertion later was done! Brilliant!!! What more can I say?

While my actual experience was fine and the DR. is great, just beware that when they bill your…read moreinsurance even if you go for a preventative care visit they will try to bill you with diagnostic codes. Even upon asking the office to correct it, the office refused to correct their billing code mistake, trying to stick me with an insurance bill for my preventative care visit that should've been covered but they incorrectly billed me for. Only come here if you have lots of money and are prepared for their billing to be messed up and stick you with out of pocket fees.

On Friday evening they cancelled my visit for Saturday because it rained a bit more than usual on…read moreFriday. The doctor clearly doesn't want to go to the office in bad weather, so what that you are sick. It is frankly ridiculous considering this is supposed to be a premium service. The person informing me of the cancellation didn't offer any replacement slots, just said I can book another one or to tell them "what time I am interested in coming". How about the same time I had a visit booked? Hilariously bad customer service.

despite what it says on line and in my messages the lab was NOT open until 4:00. they close…read moreearlier. wouldn't see me even though it was 3:52 and the person was still there. it could be the Amazon effect of no personal service. I'm angry and I don't recommend them.

I got labs drawn at this location in September and was told they would be fully in network and…read morecovered but rhen received a substantial bill from Labcorp. When I spoke to Labcorp, they told me the bill was because the office incorrectly entered the order and did not submit the required pre authorization, so now I was being charged the full out of pocket amount. I've called One Medical 10+ times over 6 weeks to resolve the issue and each time I've been told they're working on it and they'd get back to me soon but no one has ever called back, shared an update or made any progress. Unfortunately due to the error of this location I currently owe a several hundred dollar bill that should have been covered. I've been told it's in the hands of this location manager but they also have not communicated anything to me or shared any update.

Unfortunately, it is very difficult to get an appointment at this location. Please be aware that…read morethere is no indication before you sign up that this is the case! But it can be months before you can get a yearly checkup arranged. One Medical is clearly overloaded on patients, but the medical team themselves have so far impressed me.

Front desk - A+ Kind and courteous. Sonographer - A+ Also…read morekind and communicative. Doctor - A+ Also kind, communicative, and transparent. Waiting area - Quiet and clean. I also was quickly received after completing the necessary paperwork.

This place is great!! I've been to a few practices in the city for imaging and this was by far the…read moremost comfortable and most professional of them all. Short wait time to be seen and the room was clean and large. Shoutout to Nicole and Dr. Fox for really making my experience positive. The staff is friendly and I felt comfortable asking any and all questions during my appointment. I didn't feel rushed at all, either. 100% recommend!

Outstanding care by Matt at this facility. Could not have been better or more thorough. Staff was…read morecaring and so helpful. This is why I'm a One Medical customer.

The great foot mystery of 2025. So, I'm Sunday messaging my friend Dee Stanley at 5:36 am, when my…read moreleft foot decides to stage a rebellion - it's all red and weird, like it joined a radical protest without telling me. I rush to see a PA, who felt it was necessary to rule out a blood clot, which I felt was odd. I went due to anxiety over my health for reassurance it's just a rash- and I felt like you probably don't get blood clots on top of your foot? Next thing I know, I'm getting a D-Dimer test (clot time) and a venous Doppler ultrasound. After the blood test comes back normal, a different PA who gave me the results sends me a message saying, "Maybe you spilled some lime juice or a margarita on your foot?" (Both of these PAs were super nice by the way!) The ultrasound tech then does their thing and gives me a thumbs-up, saying, "Looks like a rash, just go see a dermatologist." Fast-forward to the dermatologist's office, and - plot twist - the redness has vanished like a magic trick. I'm left standing there, foot looking perfectly normal. But I've got the proof and evidence - photos of the rogue redness, taken with the precision of a photojournalist capturing one of the biggest events in history. I even brought the socks I had on when this happened, still stuffed in my bag, and show them to the dermatologist. The dermatologist examines my foot, notices the rash's shape based on the photos, and says, "I think I know the culprit. The rash is right where Hello Kitty's image was." I nod, and the dermatologist looks at the socks, confirming his suspicion. "You've got contact dermatitis - a reaction to the dye in these socks. By the way, where did you get them?" I reply, "Five Below discount store." The dermatologist nods, "That explains it." Public Service Announcement: Spend more than $1 on your socks, fellow feet users. Your skin might thank you. (It might just be sensitive me, though) P.S. I found out you can't get a blood clot in the top of your foot. There are no major veins there! The dermatologist told me PAs often may not even be aware of this due to lack of adequate education and training. Another thing learned! Summary : *Type of Care:* Urgent Care/Primary Care *Quality:* The PA was very nice, and the office experience was great - easy to get an appointment and a pleasant atmosphere. However, the quality of care was lacking, as the PA initially considered a possible blood clot in the top of my foot, which isn't even possible due to the anatomy of the foot. *Office Experience Recap:* The office was very nice, and the PA was friendly. Getting an appointment was easy, which was a plus. Despite the positive experience, I wouldn't go back for something like this again, especially when it involves considering diagnoses that aren't even feasible given the symptoms and anatomy. For skin-related issues, I'd likely go straight to a dermatologist.