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Nyack, NY

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Montefiore Nyack Hospital

1.8 (105 reviews)
Open • Open 24 hours

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In the waiting room for hours, they were helping others before us with no rhyme or reason. Go elsewhere!!!!

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Nothing like getting a bedsore as a 27 Year old with 2 broken legs

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Review Highlights - Montefiore Nyack Hospital

“Also I needed to set up my chart so I can easily access his files and the rep on the phone was so patient and helpful.”

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Phelps Memorial Hospital Center - 4/22/25 - solarium, guest waiting area on the floor. Complimentary coffee,

Phelps Memorial Hospital Center

3.0(95 reviews)
3.4 mi

My 4 year old just had a tonsillectomy and it was a smooth process. They provided great pre and…read morepost care. My son has actually been pain free since day 1 post surgery.

This will be a page turner…read more First a synopsis: My first visit to this hospital, to see a patient. Everything I encountered left me impressed! Over the course of several decades; I visited dozens of people, in almost as many Hospitals. So I can confidently write this review based on actual experience and not emotion. From the moment you arrive on the property you'll notice it's well laid out in a logical and convenient manner for visitors, usually family, who are already stressed. There's plenty of free parking near the several entrances. The Security Dept personnel are extremely courteous, professional, and reassuring; explaining procedures and giving directions to the various locations, in a very pleasant manner. The staff at the Nurse's Station acknowledge you when you arrive. Unlike many places, where you could stand there indefinitely while they stare at their computer monitors; without the slightest inkling of proper guest relations. IF, it was the other way around I'm certain these same people would be raging "Karen's"! The food service Dept. delivers meals that are on par with a four star hotel restaurant . There are actual ceramic dishes, no plastic plates or styrofoam glasses, knives and forks like a real restaurant, again no plastic sporks. The tray is artistically set, as opposed to haphazardly arranged. They realize that when you are in the hospital, there's not much else to do; so food is one of those things you can actually look forward to and enjoy. So, after a few visits; I can say everyone I've encountered has been exceptionally professional, helpful, and courteous. It's reflected in the quality of care they provide in every aspect of the Hospital's operation.

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Phelps Memorial Hospital Center - Patient room

Patient room

Phelps Memorial Hospital Center - One of the solariums, where there's a complementary coffee machine and there's tea available

One of the solariums, where there's a complementary coffee machine and there's tea available

Phelps Memorial Hospital Center

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Good Samaritan Hospital - Waiting area downstairs in main hospital

Good Samaritan Hospital

2.3(103 reviews)
10.9 mi

This review is only for the trauma unit. After a car…read moreaccident, a family member was rushed here via ambulance. They were originally going to bring to Valley hospital in Paramus, but decided at the last minute that they did not have a trauma unit so Good Sam would be the place to go. Throughout the 24 hour visit, the nurses were kind and responsive but definitely seemed pretty busy and it was hard to flag them down when we needed an extra blanket, for example. We had 3 to 4 different doctors checking in from various departments including internal medicine, on call Dr and Head of the Trauma unit which was great because we got a wide range of specialists. We appreciated their thoroughness and gentle manner when going through the details from the accident and how it impacted the body, results from xray and such. Not once did we feel rushed or that they genuinely didn't care. Unfortunately, it was a very busy night so although we had a room initially in the unit, they were not able to move us to a quieter place to rest overnight until late into the evening. They were patients laying in the hallways on beds to the lack of rooms. Not sure if it is always like this or it was just one of those days, but it made it pretty loud and I'm sure those patients were uncomfortable. Would 100% come back here if I needed to go to an ER or a trauma unit.

GSH recently made the decision to put a buffer between a patient and any physician associated…read moredirectly with them. When you call the office of your MD or NP you are no longer able to get through to the office, instead you go to an answering service. As a patient you get to explain your reason for calling not once but twice!! I had an issue with a scrip (it contained an incorrect date) that a Provider could not use to schedule my appt. I called my NP's office (I thought) but no I had to explain to someone what I thought was a simple issue with a simple fix. HA! I actually ended up driving over to the office to speak with staff because the person who took my call just did not get what I required. Jeepers! This should be fun if I get sick...

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Good Samaritan Hospital - The second worst emergency room i have ever encountered

The second worst emergency room i have ever encountered

Good Samaritan Hospital - Hallways were very quiet

Hallways were very quiet

Good Samaritan Hospital

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Four Winds Hospital - Four Winds Hospital Katonah

Four Winds Hospital

1.9(76 reviews)
19.8 mi

There is a lot to unpack about my child's stay at Four Winds. The staff is very friendly and…read morehelpful to a degree. We were experiencing some behavioral issues as well as aggression with our newly adopted child. His external MH suggested he go inpatient to be re-evaluated as his medical and psychiatric history was really vague from the agency and county. Admissions assured us that this was possible and they could do the testing we asked for, so we moved forward. Despite the requests for this testing, it took quite some time to get it established and done. We were then told the opposite by his therapists and doctor in that they COULD NOT do the testing we asked for. We were told due to his age and learning delays, however every MH professional we spoke outside tend to disagree. The next plan was that, the facility and school felt it may be best to attend an RTC prior to coming home. It was established that this could take some time to land and make a clean transition but the facility was willing to keep our child there until one was secured. My wife and I mentioned a few times that we would discharge our child home and wait it out that way as he had been there for more time than he probably should have. The facility made it no big deal to keep him there as they wanted it to make sense. A program that was far away accepted our child but they had strict rules for seeing him and it didn't make sense. We told Four Winds we were going to decline and had related we were hopeful a specific RTC closer to us would reconsider their acceptance. The staff told us they would make calls and speak to this facility. Everyone seemed to know someone there. Everyone made it seem like they could get him in. Despite my requests to have our child discharged and pick him up while we wait, the facility told me they would keep him. When this RTC declined a second time, the mood shifted and we now had to get our child. They gave us a discharge a few days away in the middle of our work days. They made it seem like an evening or weekend was not acceptable. We had to have big meetings and exit interviews. I reminded them I had consistently made myself available for discharge but was denied and now it has to be rushed to accommodate them. four Winds agreed to a weekend. We picked up our child - no meeting, exit interview just a nurse with a release for us to sign.

This hospital makes their patients suicidal by discriminating against a person s disability. their…read morenurse director hung up the phone on me after I asked him my disability would affect my treatment. he had no answer just unprofessionalism. now I have to figure out why I'm not good enough for four winds.

Photos
Four Winds Hospital - Obviously it has faded over the years but that white scar was a infected bubble from the ring

Obviously it has faded over the years but that white scar was a infected bubble from the ring

Four Winds Hospital
Four Winds Hospital - How the staff treats the patients

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How the staff treats the patients

Montefiore Nyack Hospital - hospitals - Updated October 2026

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