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    Montefiore Nyack Hospital

    1.9 (103 reviews)
    Open Open 24 hours

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    3 years ago

    In the waiting room for hours, they were helping others before us with no rhyme or reason. Go elsewhere!!!!

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    Nothing like getting a bedsore as a 27 Year old with 2 broken legs

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    Review Highlights - Montefiore Nyack Hospital

    Also I needed to set up my chart so I can easily access his files and the rep on the phone was so patient and helpful.

    Mentioned in 2 reviews

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    Good Samaritan Hospital - Waiting area downstairs in main hospital

    Good Samaritan Hospital

    2.4(101 reviews)
    10.9 mi

    Two terrible situations. I called for a specialized test ordered by my doctor and gave them the…read morefull paperwork. This was around Dec. 23. They said they needed more info from my doctor. They would call him, and I should follow up in the new year. I called right after Jan. 1. They said they did not have my paperwork or any record I had even spoken to them. I went for a different test last month. I called and called for results. I left messages and they never got back to me. I finally got a call back from a patient advocate who was full of attitude and said they had no responsibility to give me the results and to check with my doctor. I asked if someone could've called me back to tell me that? And she said no, that wasn't their problem. Very nice. I'd rather go to a veterinarian than return to Good Sam.

    This review is only for the trauma unit. After a car…read moreaccident, a family member was rushed here via ambulance. They were originally going to bring to Valley hospital in Paramus, but decided at the last minute that they did not have a trauma unit so Good Sam would be the place to go. Throughout the 24 hour visit, the nurses were kind and responsive but definitely seemed pretty busy and it was hard to flag them down when we needed an extra blanket, for example. We had 3 to 4 different doctors checking in from various departments including internal medicine, on call Dr and Head of the Trauma unit which was great because we got a wide range of specialists. We appreciated their thoroughness and gentle manner when going through the details from the accident and how it impacted the body, results from xray and such. Not once did we feel rushed or that they genuinely didn't care. Unfortunately, it was a very busy night so although we had a room initially in the unit, they were not able to move us to a quieter place to rest overnight until late into the evening. They were patients laying in the hallways on beds to the lack of rooms. Not sure if it is always like this or it was just one of those days, but it made it pretty loud and I'm sure those patients were uncomfortable. Would 100% come back here if I needed to go to an ER or a trauma unit.

    Photos
    Good Samaritan Hospital - The second worst emergency room i have ever encountered

    The second worst emergency room i have ever encountered

    Good Samaritan Hospital - Hallways were very quiet

    Hallways were very quiet

    Good Samaritan Hospital

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    NewYork-Presbyterian/Hudson Valley Hospital - Waiting on a gurnee in an exam room, and you can see the nurses station outside the door

    NewYork-Presbyterian/Hudson Valley Hospital

    2.5(58 reviews)
    13.7 mi

    Parking is right on site which is great. What's not great is the male greeter with the accent that…read moretalks down to people. I listened to him check people in and he was nothing short of rude and obnoxious. People aren't coming here because they feel good or because they are having a great day. His lack of compassion and overall courtesy with visitors was horrendous. He has no business checking people in.

    I have been a patient at this medical group for over 20 years and this past month has been the…read moreworst care I have experienced. The two doctors I see are great, however, can't deal with the front desk generals. The one lady, Gladys is very nice, however, the other two snips need to be replaced. They need to do something about the way patients are given appointments and following through with the need of the patients. I needed a prescription for a mammogram due to pain. Called twice no response, put two messages on my portal, no response. I had to physically go to the office and waited 2 hrs to get a prescription. Today, I needed a revised script for a biopsy, the imaging department called the office, got a snippy answer but no prescription. Again. Had to go to office. This is disgusting. This is not the first time but it continues to happen. When are these issue going to be addressed.

    Photos
    NewYork-Presbyterian/Hudson Valley Hospital - The new patient tower with private rooms.

    The new patient tower with private rooms.

    NewYork-Presbyterian/Hudson Valley Hospital
    NewYork-Presbyterian/Hudson Valley Hospital - Player piano in the main entrance lobby by the big sunny windows.

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    Player piano in the main entrance lobby by the big sunny windows.

    Montefiore Nyack Hospital - hospitals - Updated May 2026

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