The hinge on my glasses needed to be soldered and I took it in and within a couple hours. My…read moreglasses are just like new. They also have a lot of cool jewelry.

The people who work here need serious customer service and anger management training. I don't know…read morehow they stay in business. Extreme lack of courtesy. I guess some customers are satisfied. I have been there several times. Always a hassle when time for picking up the item.

Robbie helped with me with my order today, always a delight and very knowledgeable in this field…read more Will be coming here for all my future jewelry needs!

I went to Kay Jewelers just out of curiosity as I visited one in Houston in the past and they left…read morea bad taste in my mouth. I met Eva and Carlos at the Plaza Bonita location and Eva was really patient and worked with me. If you know me, you understand the patience she has. Eva found the solid gold bracelet that resonated with me at a really reasonable price and Carlos is the coolest and nicests sales rep I have encountered in a long time that didn't show nonchalance like most sales rep. Carlos was even able to show me good reasons to get the warranty as my thought process was find a repairer when/if it needs one. In summary, I look forward to future jewelry needs so I can come back to this location with hopes of both of them still being here. Thank you Eva and Carlos!

Came in on a Monday afternoon, immediately was seen and assessed. Friendly and helpful staff fair…read morepricing

The staff was professional, honest, and made me feel comfortable throughout the entire process…read more They took the time to explain everything clearly, answered all of my questions, and offered a fair price without any pressure.

I love my custom ring. The VVS diamonds hit really nice! Come check them out I definitely recommend…read moreit

Good service and selection too for start a credit. The prices is considerably.The personal is nice…read moreand help so much.

I used this store recently for a number of Amazon returns. In anticipation of a wedding, I ordered…read morea number of dresses from two particular brands, in various colors and sizes. The return experience on Amazon was confusing and frustrating because each link only contained the brand and style of dress, not the color or size. And several returns required that I package them and print labels while others worked with a scanned code. I did my best to organize everything but made a couple mistakes. I stepped out of line 3 times to sort things out without holding up the line. The clerk was exceedingly helpful and patient, making the entire process easier and less frustrating. She even printed one label and finished packaging one dress for me. I highly recommend this store.

DO NOT GO HERE! MARCELO is the WORST! I've been a loyal customer of the UPS Store on 13th St. in…read moreImperial Beach for several years, and until today, I've had nothing but excellent customer service and amazing help from the staff. Unfortunately, that changed during my most recent visit. Marcelo was working the counter, and to put it simply, he was an absolute jerk. I asked him to tape a box shut for me, and he told me he could but that it would cost me a dollar. I wasn't thrilled about being charged for something so small, but I agreed and told him to go ahead. Then, as we were taping up the box, I asked him to tape it a specific way, and he refused. He told me that if I wanted it taped my way, I'd have to buy an entire roll of tape. I was honestly shocked. I was already paying for him to close the box, so I couldn't understand why he couldn't simply apply the tape the way I asked. His response? "You can tape it the way you want it taped if you buy a roll of tape" and pointed to the rack of overpriced tape they have on sale there at the store. Completely unhelpful and unnecessary attitude. To make matters worse, when it was all said and done, he charged me $3 for the tape, even though he had clearly said $1 earlier. When I questioned it, he insisted he said $3, which he definitely did not. The whole interaction was unpleasant, frustrating, and completely out of line with the level of service I've always experienced at this location. After years of using this store for both personal and business shipping, I will no longer be giving them my business. I am also going to tell fellow business owners who I know use this location about this encounter. Marcelo has zero customer service skills and should not be working in a customer facing position. I highly recommend visiting another UPS Store where you'll be treated with respect and basic professionalism. I forgot to mention that on my way out Marcelo pointed to a holder with business cards on the counter and in a sarcastic way said "you can take one of these if you want to complain, I'll make sure I forward the email to my boss" like the rude unprofessional employee he is.

Luis always provides amazing customer's service. He ensures to help me find the right piece of…read morejewelry I am looking for every time I visit. I always make sure to pass by Liz's Jewelry every time I am in town. Strongly recommend!

Excellent service as always, have been coming here for years. Always polite and courteous,…read moredefinitely wouldn't hesitate to recommend

I hope I am writing a review for the AT&T store in the mall. In any event, Norma was terrific…read more New phones, better plan, and very friendly!

I needed some tech support and went over on my break. I was greeted by two polite young men who…read moreattended to me quickly. They asked about my issues, and within a couple of minutes, my phone was back to normal again. Thank you to those guys the Thursday evening crew lol My interaction was so quick that I didn't get their names. I will definitely be going back to that store if I ever need help again.

Everyone there is so helpful and professional. They are good at giving suggestions and help…read morecompare situations. Very nice staff

When is this place not ever busy. It's always busy…read more There's open space parking right in front of store during early morning hours. Other than this, coming to this location can be challenging due long wait lines. Also, not a big fan of the shopping center that this Postal Annex is located in. However, this location is has been the closest to my home for all my mail and package drop off needs. There's the same three staff that usually work at this location (1 male and 2 female). They're proficient, communicative and knowledgeable. They're good. The store has two entrances. Thank goodness. The place is small and can be congested inside when there are too many customers waiting in line. Sometimes, the line will end up extending itself outside the door way. Still not the best area due to delivery driver(s) utilizing same door space to enter and exit. More congestion. Nonetheless, staff make it work. There's been times I've left due to long lines and I end up going elsewhere.