A few weeks ago, I purchased a Longines watch online and when it arrived, I realized that the band…read morewas too small for my wrist. Although I had a band removal tool, I was having some issues and I did not want to scratch the watch and damage it. I went online and found Fast-Fix and drove over to Plaza Bonita to have the band removed. I walked in the door, told them that I wanted to have the band removed, and they had the work done in less than five minutes. When I got home, I installed a new band that fit my wrist perfect. Thanks Fast-Fix team for your help! I will definitely return for watch service in the future.

I needed a very sentimental portrait pendant restored back to the original state. Mr. Giovanni was…read morethorough in explaining why I had issues the steps needed to fix it and preventative measures. It only took 5 days (less time than promised) and the price was a third of the cost from the store I purchased the pendant from. I am beyond pleased with the workmanship. I will definitely recommend them!

I have been a customer of this jewelry store for nearly 28 years, and I can honestly say they are…read morethe best. Their craftsmanship and attention to detail are outstanding, and the quality of their work is always exceptional. This is a very friendly, professional, knowledgeable, and genuinely care about their customers. Whether it's a repair, custom work, or helping select the perfect piece, they consistently go above and beyond. After almost three decades of doing business with them, I wouldn't trust my jewelry to anyone else. I highly recommend them to anyone looking for quality workmanship, excellent service, and people who truly stand behind their work. Thank you for so many years of outstanding service!

Went to get my watch links removed for fitting and they did it free of cost and pretty fast too,…read morewould definitely recommend

Had a rare and oddly-shaped ancient coin that I needed to turn into a pendant, and McClendon's went…read moreabove and beyond to make a precise, durable, and good-looking setting for a reasonable price. They also turned it around faster than anticipated. All around great experience.

I went to get a charm duplicated. They do an excellent job on their molds and making product look…read morelike the original.

They installed a watch battery in about 20 minutes. Quick turnaround and cheerful service.read more

Great customer service and great looking pieces to add to the collection with good prices. Will be…read morecoming back in the future.

Liz is the absolute BEST!! Seriously, look no further!! She checks off absolutely every box. My…read morehusband always had plans to design my engagement ring, but our plans became expedited due to my grandmother's health. He began seeking out jewelers for a last-minute solution only to be met by negativity, refusal without explanation, and in one case strung along only to be dropped after wasting precious time. He found Liz and she changed Everything. She Listened to him. She explained to him what was difficult and what was achievable with his timeline and worked with him to make it happen. She was rooting for us from day one. I got to meet her when we went back to design the wedding bands and I couldn't believe her genuineness. The stones I wanted in my ring are soft and tricky, but I love them. She was honest and stern, and gave me every bit of information and advice to make the right choice for ME. Again, I could feel that she had our very best interests at heart every step of the way. She is upfront, sincere, knowledgeable, and compassionate. And my ring is freaking Perfect, a mirror to my soul. She's our jeweler for life. See you in there!

I had recently become engaged and had a concern with a visible 'crack' line I could see in the…read moresapphire solitaire stone in my ring. My ring came from a local but semi-big jewelry company, and I wanted to share my concern first with a local and reputable jeweler. Liz went above and beyond to take multiple steps to make sure that my concerns were heard. As someone who doesn't know that much about fine jewelry, I had complete trust in Liz's expertise and her suggestions for following up on my concern (e.g. looking up the GIA certificate number, connecting with the individual who wrote my appraisal, connecting with my original jeweler with specific guided questions). For about two months of this journey, she was alongside me during many of these steps and precautions, including connecting multiple times on the phone to make sure that I was comfortable with each step we were taking. By the end, I was satisfied with the information we cleared up, and the steps we took to confirm that the 'crack' was a natural inclusion that came with the stone before it was placed in the ring setting. Liz's thorough commitment and generosity to help me, despite me not being an official client, speaks volumes to her level of service and dedication as a local jeweler. When it was time to design our wedding bands, there was honestly no one else I had in mind after how generous Liz was with my initial concerns with my engagement ring. Liz worked with my fiance and I to design our pieces. Something that sets Liz apart is that she will be upfront with you about a piece, telling you its longevity and practicality for your daily living, while also giving her professional opinion about how it looks. We never felt pressured to get a certain piece or go a certain direction, and she worked with us to better understand what we were looking for and narrow down the final vision. In the end, we both created custom pieces with complete confidence in Presley and Co. For any future brides, this was easily one of the most enjoyable and straightforward tasks of wedding planning. We love our pieces, and I couldn't be happier.

Excellent experience with quality customer service and speedy resolution. Rose was a very helpful…read moreowner.

Rose was so wonderful to work with! I brought in a ring that was missing a diamond and a bracelet…read morewith some bent pieces on a Friday, and it was ready to pick up the following week! Rose was truly so kind and helpful, and the finished product is exactly what I was looking for. I will definitely be back with any and all of my jewelry repair needs!

The hinge on my glasses needed to be soldered and I took it in and within a couple hours. My…read moreglasses are just like new. They also have a lot of cool jewelry.

Poor customer service. Went to pick up my chain and as soon as I tried it on it broke again, they…read morestill charged me and expected me to pay more to get it fixed. The old man working was extremely rude. Do not recommend this place.

I work in the area and wanted to pop in to get my ring finger measured so that my husband can buy…read moreme a Mother's Day ring. The guy in there was BEYOND RUDE. I didn't bring my glasses and had a hard time seeing the sizes on the little measurements ring things . He DID NOT even try to help me. Obviously not because I was NOT buying anything. Although, I did like the Star of David he had in his case. I literally told him that because he was rude to me, I won't even ask him for the price of the star. He literally mimic'd me " CANT see, CANT SEE" like I was faking it! I turned around and left. I'm warning you. Go someplace else. What an a-hole!! Wow!!

I had a broken puzzle ring that several jewelry shops in San Diego refused to repair. One band was…read morebroken and others were bent, and because it's sterling silver, even watch repair shops declined. A high-end jewelry store finally informed me of Magic Touch. This ring is deeply sentimental to me. I bought it as a teenager and wore (and fidgeted with) it for years. After it was initially damaged and that repair failed, Magic Touch not only fixed the re-break, but made it stronger without adding bulk, perfectly straightened the bands, and finished it with a beautiful polish. I know this ring inside and out, and I'm hard pressed to find the fracture point. They had my ring repaired in under 24 hours and treated it and myself with genuine care. I'm incredibly grateful for their skill, kindness, and true magic touch.

A few weeks ago I called Taylor looking for a new ring for my wife to replace her wedding ring…read moreshortly after I had multiple options to choose from and she did not disappoint. My wife was beyond impressed with her new ring. Thank you Taylor for the help!

Here's the review for Teri to Rolex salesperson…read more ""Miss Teri is an absolute superstar! She sold me a stunning pre-owned Rolex Submariner in excellent condition -- virtually scratch-free case and bracelet, pristine crystal, sharp lume, and a bezel that clicks like new. The movement is running perfectly accurate. Flawless transaction from start to finish: honest, professional, and super responsive. Couldn't be happier with my watch or the experience. 10/10, highly recommend her to anyone hunting for a Rolex!"

They did a great job on my 14k necklace fixing the clasp only thing was the lack of…read morecommunication.... I had to keep calling after being told I would receive a call

Excellent and very professional service. My jewelry looked brand new after being repaired. The…read morerepair, cleaning, and polishing were very quick; in less than two hours, the pieces were ready and looked wonderful. Thank you so much for your excellent customer service. Highly recommended.