Stay away from this property.
Below you will find an exhaustive list of the issues I found with the house and would like to bring to your attention. I hope you use the list to ensure others have an enjoyable stay and find that the house was worth the money they paid.
1. Filthy kitchen cabinets - The doors and drawers showed signs of grease buildup and liquid splashes that were never cleaned. (see pic)
2. Missing slider handle. This should have been mentioned when we checked in with the expected resolution date. Instead, I had to discover it and email your office to have it fixed. (see pic)
3. All three (3) kitchen knives were worn and dull (see pic)
4. Could not control the flame on the gas stove. It appears that they installed a NG stove and did not change the orifices for propane.
5. Most of the kitchen utensils as well as the pots and pans looked like they were obtained from 'Good Will'. Miss-matched, insufficient for any size cooking and they put away dirty as well. (see pics)
6. The dinning room was advertised as seating 12 but had only 10 chairs. We were a party of 12 and I was looking forward to having a family meal together. The chairs were a safety hazard since the legs were loose and the chair could have collapsed under someone's weight. My two sons tightened the chair legs on all 10 of the chairs so that no one would get hurt. (see pic)
7. Silverware consisted of three different types plus they were put away dirty. (Good Will quality?)
8. The master bath had two conditioners and no body wash/soap (see pic) We were fortunate that my wife brought a bar of soap.
9. The 'plastic' blender container had a crack in it and leaked. Had to email to request a new one. Thank you for replacing quickly.
10. The master bath had one box of tissue which was almost depleted and no spare. Had to use toilet tissue for 8 of the 10 days of our stay. First class!
11. Unable to control the temperature in the master bedroom. The temperature was 66 degrees Fahrenheit. (see pic) The issue was never corrected during our stay.
12. The remote control on one light/fan in the master bedroom did not work, making it impossible to shut off the light. Nor was there a light switch to shut off the light. At 1:00am I am standing on a chair to remove the light cover and the light bulbs.
13. Lamp shade in dining area was full of holes. Good Will wouldn't even put that up for sale.
14. Dryer door opens in the opposite direction to remove the cloths, making it difficult to remove the cloths as well as see if anything was left in the dryer. (see pic)
15. Up to 16 pictures were removed from the walls and the nails/hangers were left in the walls. (see pics)
16. Holes in the wall in one of the bathrooms (see pic)
17. Trees on the deck need to be trimmed or removed. Constantly having to clean the deck and pool.
18. Outdoor showers have no way to sweep out the leaves that were falling from the untrimmed trees.
19. Water pressure was a trickle
20. The can opener was broken. Had to pry open the canned foods. (see pic) Just like camping!
21. Ice maker was a block of solid ice and was brown due to the rust (see pic)
22. The TV was slightly larger than my computer monitor and didn't work when we arrived. Had to call to have someone fix it.
23. The master bathroom had two sinks, two towel holders, but only one face towel.
24. My daughter-in-law found a Q-tip and a fly in the sheets of her bed. What a warm welcome.
25. Hand soap in the bedrooms was watered down. First class!
26. One month prior to my arrival I emailed Destination St. John and mentioned several items that I was very particular about and the grill was one of them. The grills tank gauge read 'empty' when we checked it since we were going to grill steaks that evening. Had to email to request a full tank and had to change our menu for the evening.
27. Wine glasses in dining area were put away dirty. My son went to use one and there was lipstick on it. We washed all of them.
This house was NOT worth the $19,947.75 I paid to rent it for 10 days.
The house was advertised as: "The kitchen has been completely remodeled and looks gorgeous with cherry cabinets". NO IT WAS NOT. read more