Mistakes can happen and they certainly did for our son's wedding when a trailer full of banged up,…read morefilthy chairs arrived to our venue. Our crew of helpers got right to work and literally cleaned all the chairs (because what else are you gonna do with hours to go until the wedding), as I called to express my dismay about the condition of the chairs-- come to find out they were the wrong ones--the drivers took the wrong trailer. So add another hour by our helpers, to hustle and get the chairs back on the trailer and then wait an additional hour for the crew to return with the correct ones. While the correct ones weren't filty, they did need dusting. Thankfully with our sweat equity, the correct chairs were placed in time for the wedding. However, to add insult to injury, when I asked for a discount on these very expensive chairs given the debacle, the manager informed me "they did nothing wrong" and "got us the chairs in time". His offer to reduce our $960 chair order by $50 was a joke. Cannot recommend a company that doesn't own their errors and make things right for their customers--especially when it comes to momentous occasions like a wedding. The tone, defensiveness and general lack of concern for our experience over the phone made me twice as unhappy --and that was no mistake.

I want to thank Deb and her very professional crew for all their hard work helping to plan our 100…read moreyear cottage celebration. Deb has offered us many discounts and has gone above and beyond to make sure our party is set with all the right decor. Her crew came out to help me make sure the tent layout on the property would work. We are so grateful for their expertise and quality of service. Thank you, Bobbi Nock

We used American Rentals in TC for our wedding on Oct 1 and were very pleased with the results! We…read morerented three tents set up in an unusual way (an L-shape to fit around trees), tables, chairs, dishes, drinkware, flatware, linens, a portable restroom (flushed with running water!), and heaters. Everything arrived on time and was in excellent shape. The heaters were great and warmed up our tents and guests on a chilly fall day. Overall, Chris and his team were great to do business with and worked with us to get us what we needed at a price within our budget.

We rented a large white tent with side curtains, tables, and chairs from American Rentals for our…read morebeach wedding near Elk Rapids on August 8, 2015. The setup, takedown, equipment, price, and customer service were all fantastic. We'd highly recommend American Rentals for your event. Thank you American Rentals!

Family owned and they went above and beyond. We had a challenging space and they came up with the…read moreperfect solution. They came out twice to ensure that we had the solution. NO other tent company we called would do that. And they provided a high quality product. Highly recommend.

From the owner: You will receive full attention from our team at all times. We will respond quickly to any…read morequestions or concerns you may have. Our Tent and Table crew will be on site respectfully and prepared to set up or take down your event.

We reached out to TC Tented Events (in full disclosure) AFTER contacting another company, and when…read morewe were told that there was no drop off/pick up service by the original company, we contacted TC Tented Events, they ultimately said the same thing BUT their price and response time was lightyears better than the other guys. we should up to pick up, greeted by amazing and smiling women who even offered to help (we tried not to let them). They're super easy to work with and very accommodating and the prices are hard to beat. cant recommend enough, we'll see you guys next year!

From the owner: We offer everything from tents, tables, chairs, linens, dishware, decor, soft seating, dance…read morefloors, bounce houses and so much more! We can provide delivery and pickup services all across Northern Michigan, but we also offer a free customer pickup service right from out warehouse!

DO NOT USE!!! They have bad business management! I was charged $85 for a "missing chair" when the…read morecompany took full responsibility of the set up and collection of the chairs. We had absolutely no part in the set up or take down of the chairs and had no contact with the company the day of the wedding. So when one came up missing I had to foot the bill for the irresponsibility of the company!

From the owner: Sweet Seats Chair Covers LLC specializes in the rental of chiavari chairs. We rent chiavari chairs…read morein gold, silver, and mahogany. They are beautiful and affordable. They are considered the classic wedding chair all over the world. We also rent custom fit chair covers. Our chair covers are tailored to the banquet chairs you are covering. We do not believe that one chair cover fits every banquet chair. We rent chair covers in white, ivory and black. We also carry white folding chair covers. We have sashes that compliment our tailored chair covers. We stock over 50 colors at this time. We are always adding to our inventory to follow the current trends in the industry. If you are looking for table linens we rent full length linens in white, ivory and black as well. We also have overlays that will add a nice touch of color and texture to your event. We are a northern Michigan company. Our home base is in Traverse City. We do travel and have serviced events as far away as Petoskey.

We rented party grade chairs for our weekend wedding and it was such a seamless and easy…read moretransaction. GJ's communication is off the charts with emails and phone calls, it was always easy to get things changed/updated without much issue. We were very happy with their pick up and drop off plan as well!

From the owner: Throw a party or an event to remember with the help of GJ's Rentals. We offer top-quality party…read morerentals and party supplies in Traverse City, Michigan and its surrounding communities. From tents, tables, chairs & dance floors to China and Table linens

I was referred to A Better Sound for TV installation's in my previous home and was impressed with…read moretheir outstanding customer service and pricing. So when we built a new home, of course we reached out to Josh and his staff for our Home audio/video needs which included a home theater system. I had also read a previous YELP review which made me a little nervous and I discussed that with Josh the owner. He addressed each point the previous dissatisfied customer mentioned and being a small business owner my self, I believed his responses. I am glad we discussed things and the scope of our job. They met or exceeded our expectations in every aspect of the job and finished on budget and even more important, on time. We have had zero issues with the job and the owner has reached out on multiple occasions to see if everything was still performing as promised and to see if I had any questions or concerns. I subsequently referred them to a friend and they came thru with flying colors on their home theater system as well. Tremendous communication, customer service and fair pricing. I would highly recommend A Better Sound for all home audio/video needs.

AVIOD DOING BUSINESS with this company..... I hired them for a complete new home wiring system for…read moreAV and security. Their costs came in 2x the estimate, and then they never completed the job. Took all the money and then never returned calls or emails for 6 months where i was then forced to finish the job myself. Wires were mislabeled, connections were never finished, parts were paid for and never installed, wires are buried in walls and never pulled out. And lastly during the building process, they were never reliable in when they would show up and would take constant requesting to get them to the job site. TERRIBLE SITUATION.....and out of the 25 sub contractors involved in our new home, was the ONLY one that we had ANY issue at all with. Their response? to yell and send nasty emails to the customer (me) and blame me for all their issues and non complete work.. UNBELIEVABLY BAD BUSINESS.... AVOID.