I have been a customer for years. I have had them all before waste management, waste industries (Now GFL) Pink Trash. I have to admit pink was great but unfortunately they sold to GFL. Monster is absolutely awesome! I rarely have to call them but when I do they are always super friendly and awesome! read more

Monster trash is absolutely awful. They would regularly "miss" or forget my can. When I called or text they would try to blame me for not putting the can out by the road. I even spoke with the owner several times and he would say he has to go back and look at the camera they have on the truck and assured me if it wasn't my fault he would make it right. When my annual contract was up and they wanted me to renew and pay more money I brought up all the missed pickups(multiple times) and got no response. Several times they even spilled my trash and others in the road and didn't even bother to pick it up. I remember one of the days they spilled trash and it was windy it took me almost 30 minutes to pickup all the trash from the street, my neighbors and my yards. Now unfortunately they are sending out expensive promotional junk mail full of lies. read more

Called due to our trash not being picked up and comes out to be we FORGOT To pay the trash bill due to switching from paperless billing. They didnt pick it up and left the can full. Told me I was going to be charged $20 for them to come get it the next day because all trucks were already in for the day this was at 11 am. We never got a phone call saying the trash would not be picked up they just left it. read more

They have the best employees in the business!! They are very thoughtful and kind. The owners aren't too bad either. Never have a problem with them as well unlike the other companies. read more

I switched from GFL , the company who purchased Pink Trash. It was the best decision! Customer service at Monster is amazing and they always go above and beyond. Not to mention their prices are so much more reasonable compared to GFL who always raises prices. I highly recommend the switch to Monster! read more

When local trash we had been using kept raising prices we easily switched! Great value.

They have a great concept and cool truck for kids, but not all the services I have come to expect. I thought they would be similar to Pink Trash before they sold out to GFL. I like helping the little guy but Monster made it difficult if you have any thing other than bagged household trash like yard waste or an old couch. I hate to say this, but use the bigger guy until we get a comprehensive trash company like the old Pink. I hear there is a small company run by Veterans in the area, but have not tried them yet. read more

Excellent customer service and pricing. Would highly recommend this service Very reliable

Do not use this company if you plan to ever have more trash than just the cart. I specifically asked the question to the lady who signed me up and she assured me her guys are just like the GFL guys who go above and beyond . Not the case, not impressed. read more

Since moving here 2 years ago, Monster Trash has exceeded any other trash company. You may ask why ... Courteous, dependable service, hard working employees who care about their job, prices are great and customer service is outstanding. Whenever I am outside, I give them a hello or a wave. Monster Trash is the first company I recommend to new home owners here. read more