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    Monster Medical Billing

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    (2 reviews)

    I had emergency surgery in June of 2022. After a month I had not received any billing I called. In…read morethe mean time I was granted a discount due to my low income ( I am a senior). I sent the letter to all of the places involved in my emergency surgery. All except PBS sent me a paid in full reciept. They said they were still waiting on my insurance and just to wait. I called back September and they said they were still waiting on insurance. I called my insurance who said they had not received anything. So i called PBS back with the information. The last week of December I recieve a call that my account will be turned over to collections. I have a FICO of 835 and I am proud of that. So I was like what do you mean. I inquired about the letter I was granted and would settle the bill right then. The lady said to me " WE DON'T DO CHARITY CASES, PAY OR I'M SENDING IT TO COLLECTIONS". I thought wow that escalated quickly. I ended up settling for an amount and paid it on the spot. I take issue with the way they speak to people. You can be cordial to people who are being cordial to you. I will be contacting the doctornwho uses this service and letting them know what transpired.

    The manager was very nice. However, she offered me a job that wasn't even available in their budget…read moreyet. So after I put in my 2 weeks at work. She had the staffing agency call me to tell me they had rescinded their offer because the lack of a signed contract from potential doctors that I was meant to be billing for. I felt like you should've had the contract signed before you hired anyone. I was so upset and the apologies didn't make up for being without an income for a while.

    Monster Medical Billing - billingservices - Updated May 2026

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